Vend vs Lightspeed POS Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Katherine Fisher

Nothing Special.

2019-02-16

In 2 years I have had 7 account managers so they are there just to sell you the product but zero help when you need it.

Pros

It doesn’t stand out as better than NCR Stiver or Vend. They all can do the same even though I was told differently.

Cons

I am in Bermuda and they set me up wrong from the beginning I get most messages etc in Dutch not English. My currency wasn’t available and finally it was sorted after months. Accepting deposits is critical to my business and this solution is too cumbersome. Discounts,If a client buys 2 of the same item and I want to discount one of thembecuae of a flaw it doesn’t work. I have to calculate the discount and divide it by 2 pain is you know what.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Caleb Evenson

Glad we switched to Lightspeed!

2016-12-19

We started with Vend POS, but that was not well suited for our labor-heavy business model.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more
Dave Lopata

Fantastic Inventory Management

2018-06-22

When we first opened, we explored over a dozen Point of Sale systems including Revel, Shopkeep, Vend, Lightspeed Retail, Square, and several others.

Pros

- Excellent Purchase Order Workflow - Easy tool to do inventory counts quickly - (Beta) Import Tool makes it easy to bulk load new items, or update existing ones - Supports custom fields to add additional information to items (Release Dates, for example) - Phone and online support is fantastic

Cons

- May seem pricey if you aren't leveraging all the features - Limited barcode scanner compatibly - Custom fields are not currently searchable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Lightspeed POS Reviews
Lightspeed POS
The point of sale you'll love to use.
Read more