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Vend vs Lightspeed Retail Comparison
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Overview
Vend is powerful POS software, inventory management, ecommerce & customer loyalty for retail. Sell in-store, online or on-the-go...
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.3
5
4
3
2
1
122
60
15
3
12
- Value for money
- Ease of use
- Features
- Customer support
4.2
5
4
3
2
1
497
130
45
32
57
- Value for money
- Ease of use
- Features
- Customer support
Pros
Pros
Cons
Cons
Key features
- Total features4
- API
- Accounting Integration
- Accounting Management
- Activity Dashboard
- Activity Management
- Automatic Notifications
- Barcode Scanning
- CRM Integration
- Cash Management
- Clock In / Out
- Contact Database
- Credit Card Integration
- Credit Card Processing
- Custom Development
- Custom Fields
- Customer Accounts
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Data Import
- Data Import/Export
- Digital Signature
- Discount Management
- Electronic Payments
- Electronic Signature Capture
- Employee Management
- Employee Self Service
- Event Scheduling
- Gift Card System
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Monitoring
- Multi-Country
- Multi-Currency
- Multi-Location
- Offline Access
- Online Catalog
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- POS
- POS Integration
- Performance Management
- Price Management
- Promotions Management
- Purchase Order Management
- Purchasing Management
- QuickBooks Integration
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Updates
- Remote Access
- Retail Inventory Management
- Returns Management
- Role-Based Permissions
- SSL Security
- Sales Orders
- Sales Reporting
- Sales Tax Management
- Search Functionality
- Status Reporting
- Status Tracking
- Stock Management
- Tagging
- Third Party Integration
- Time Clock
- Vendor Management
- Work Order Management
- eCommerce Integration
- Total features76
- API
- Accounting Integration
- Accounting Management
- Activity Dashboard
- Activity Management
- Automatic Notifications
- Barcode Scanning
- CRM Integration
- Cash Management
- Clock In / Out
- Contact Database
- Credit Card Integration
- Credit Card Processing
- Custom Development
- Custom Fields
- Customer Accounts
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Data Import
- Data Import/Export
- Digital Signature
- Discount Management
- Electronic Payments
- Electronic Signature Capture
- Employee Management
- Employee Self Service
- Event Scheduling
- Gift Card System
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Monitoring
- Multi-Country
- Multi-Currency
- Multi-Location
- Offline Access
- Online Catalog
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- POS
- POS Integration
- Performance Management
- Price Management
- Promotions Management
- Purchase Order Management
- Purchasing Management
- QuickBooks Integration
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Updates
- Remote Access
- Retail Inventory Management
- Returns Management
- Role-Based Permissions
- SSL Security
- Sales Orders
- Sales Reporting
- Sales Tax Management
- Search Functionality
- Status Reporting
- Status Tracking
- Stock Management
- Tagging
- Third Party Integration
- Time Clock
- Vendor Management
- Work Order Management
- eCommerce Integration
Integrations
- Total integrations50
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations69
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
User reviews that mention these apps
Katherine Fisher
1-10 employees
Used daily for 4+ years
Review source
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In 2 years I have had 7 account managers so they are there just to sell you the product but zero help when you need it.
It doesn’t have enough Pros . It doesn’t stand out as better than NCR Stiver or Vend. They all can do the same even though I was told differently.
I am in Bermuda and they set me up wrong from the beginning I get most messages etc in Dutch not English. My currency wasn’t available and finally it was sorted after months. Accepting deposits is critical to my business and this solution is too cumbersome. Discounts,If a client buys 2 of the same item and I want to discount one of thembecuae of a flaw it doesn’t work. I have to calculate the discount and divide it by 2 pain is you know what.
Caleb Evenson
Retail, 1-10 employees
Used daily for 1+ years
Review source
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We opened our brick and mortar bicycle retail and service shop July this year. We started with Vend POS, but that was not well suited for our labor-heavy business model. Shortly thereafter we transitioned to Lightspeed, and could not be more pleased. Nearly all our vendor catalogs are already in Lightspeed, so receiving inventory is easy. Further, Lightspeed's item types simplify selling bulk items, tracking serial numbers, etc. Most of all, we appreciate the ease with which we can now log customers, their bicycle information, and the services we perform for them, all in tandem with each other. I would highly recommend Lightspeed to anyone operating a bicycle shop!
No pros were added to this review
No cons were added to this review
Dave Lopata
Retail, 1-10 employees
Used daily for 3+ years
Review source
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We've been open a little over three years. When we first opened, we explored over a dozen Point of Sale systems including Revel, Shopkeep, Vend, Lightspeed Retail, Square, and several others. We decided on Lightspeed, but discovered they didn't have a clear roadmap for Apple Pay, and so we went with our second choice, Shopkeep. Shopkeep was fantastic for the first year, but as our inventory grew...
- Excellent Purchase Order Workflow - Easy tool to do inventory counts quickly - (Beta) Import Tool makes it easy to bulk load new items, or update existing ones - Supports custom fields to add additional information to items (Release Dates, for example) - Phone and online support is fantastic
- May seem pricey if you aren't leveraging all the features - Limited barcode scanner compatibly - Custom fields are not currently searchable
Vend vs. Lightspeed Retail
See how Vend and Lightspeed Retail stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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