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Vend vs Quickbooks Point of Sale Comparison

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Overview

Vend is powerful POS software, inventory management, ecommerce & customer loyalty for retail. Sell in-store, online or on-the-go...

QuickBooks Point of Sale is a Windows-based POS software that helps businesses in retail industry streamline operations related...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

219

5

4

3

2

1

124

61

17

3

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

3.9

163

5

4

3

2

1

69

47

22

11

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform.
AvatarImg

Daniel P.

I have been using the Vend for more than six months. I am really happy with; the POS is very good and easy to use, even for those who dont have any POS experience.

AS

AM S.

Vend is a great app for businesses willing to dish out. Vend makes the price tag worth it but having a great designed app which packs a lot of features for a great experience.

DF

Daniel F.

Pros

Price look up and price change is easy. This product is really good and affordable, I already have 3 stores, I am using same Product for My all business.

AP

Andy P.

The integration between QuickBooks POS and QuickBooks itself is, as one should expect, outstanding. Both programs work exceptionally well together and make accounting very streamlined.

KH

Kevin H.

This software is full-featured and really does a great job of keeping track of everything going on in your store. From inventory to sales, the information is there and easy to access.

KM

Kevin M.

Cons

Can’t change a payment method if you hit the wrong one causing issues at end of day. Has messed up inventory/costs 2-3 x and we lost our work.
AvatarImg

Michelle C.

Customer support is garbage. These guys happily take your money but when a problem occurs your left to basically sort problems out yourself with cookie cutter answers from a woeful support team.

EG

Eric G.

In other words, it can't all be from 3 people making mistakes in one system when we all discuss and get frustrated by it on a daily basis.

SB

Shanna B.

Cons

I have had nothing but problems. The first day we set it up there was an error and there continues to be same error message even though i have spent numerous hours on phone with customer service.

LM

Lisa M.

It regularly freezes up and I have to back out of they system and restart the program which is embarrassing and unprofessional when ringing up customers. Beware and do not purchase this version.

st

susan t.

Sometimes the shortcuts are not obvious, so I end up entering wrong numbers in wrong places. It is a little too quick for me.

AM

Amanda M.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Commission Management
  • Consignments
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Receipt Management
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Supplier Management
  • Touch Screen
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Wholesaler Management
  • eCommerce Management
  • Total features70
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • CRM
  • Commission Management
  • Consignments
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Receipt Management
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Supplier Management
  • Touch Screen
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Wholesaler Management
  • eCommerce Management

Integrations

  • Total integrations53
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vend

Great, low cost option for a quality POS

Reviewed 5 years ago

Point of sale needed for retail business

Pros

Simple to use. Flexible, and can cover multiple locations. Very easy inventory management, and can do inventory counts right online, and you can break up products into categories.

Cons

There isn't much. The only thing that I wish it could do is easily sync inventory with Enterprise desktop editions of Quickbooks. It does support Xero and Online Quickbooks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Vend

Vend--POS and Inventory

Reviewed 4 years ago

Customer service availability and informative, however, not much on they can do solving the restrictions within the platform.

Pros

The idea that inventory system is also housed with point of sale system.

Cons

Very cumbersome to work in--doesn't have the capability as other POS platforms out in the market currently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vend

It works well for our retail store/cafe. The inventory management is our main requirement.

Reviewed 4 years ago

Inventory management, Point of Sale, easy daily/weekly/monthly quick sales reports. Ease of use for beginners.

Pros

Easy to train new employees on the POS. It's integration with Shopify, Deputy and Square. Clean and pro looking (would like to be able to customize it more for my shops character).

Cons

I don't like that I have to activate the scanner, it really slows things down. The label making software is not very adjustable, and it makes it difficult for the scanner to read. No pictures for variants.

Vendor response

Hey Matthew, thanks for taking the time to review Vend POS. Happy to hear that it's working well in your business! Sorry that you're not 100% happy with your hardware setup. If you require extra assistance with your hardware, I suggest reaching out to our friendly support team or enquiring with a Vend Expert for hands-on assistance. Best, Lucia (Vend's Community Manager)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Vend

Problems every step of the way

Reviewed 4 years ago
Pros

The in-store point of sale system software is quite good. Easy to set-up and use so far. Plenty of online tutorials available.

Cons

The in-store POS system did not initially sync up stock levels with Vend e-commerce. I had to wait 2 weeks and continually contact support to get that fixed. Once that was fixed, items I had discounted weren't syncing with e-commerce. Sale items were displaying at full price. My latest issue is with my custom domain, which I thought would be fine to use, isn't. Vend doesn't provide SSL certificates so my online store is displaying as not secure. They have no advice for this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Vend

The most atrocious app support I have ever faced

Reviewed a year ago

Bad.

Pros

Vend has one of the most easy to use cloud point of sale that I have tried and tested over the years. As a business owner, Vend has been useful for my day to day work.

Cons

The customer support team is atrocious. I have been trying to speak to someone from the Vend support team since 24th April due to some billing issues that could have been easily resolved in 1 or 2 days. Up until now, the issue is not solved and no one has responded to me on this issue. Speaking to the live chat guy and he kept me waiting for over 3 hours with no reply when he told me that he will be...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vend

Great service!

Reviewed 6 years ago

Vend has become the premier point-of-sale for us. We really weighed our options when we first opened; and Vend really stood out. Great customer service, great pricing options, amazing add-ons for couponing and other web services.

Pros

Quick, easy setup and great customer service.

Cons

Hard pressed to find one honestly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vend

This system has been very easy to setup, use and maintain.

Reviewed 4 years ago
Pros

Being able to sell product from anywhere and not just in our store, the ease of running reports when needed, maintaining product in inventory, and able to set up sale items without having to manually start and stop when sale ends

Cons

I find there are very few cons about this product. Only concerns we have are at times the scanner stops working (which will have to turn off register/or restart iPad), or the Cash Register drops Bluetooth connection.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vend

Vend a Lifesaver!

Reviewed 6 years ago

My previous point of sale software was very functional and easy for a brand new business to get up and running. Suddenly however, they decided to discontinue their product, which forced us to make a quick transition. I spent a good deal of time comparing the variety of online software and landed on Vend. When comparing to other products, Vend was easy to set up, very reasonably priced, and offered all the features I was looking for.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vend

Awesome program and easy to use!

Reviewed 3 years ago

I love how it has decreased the time it takes to write up a sale.

Pros

I love that the managers are able to create quick keys to make it even more user friendly for the sales associates!

Cons

I do not like that on occasion it will randomly kick you off of your account in the middle of something and make you sign back in.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vend

The Best POS System

Reviewed 3 years ago

I Love Vend its one of the easiest platforms to use and I have used a lot. I run a small business thats not very big and this system has worked great for me.

Pros

Very Easy to use. I like that you can run your inventory of your store though it and that you can add frequent customers that come by the store. When they come in and buy something they can get loyalty points which can go towards one of their purchases. I also like the on account tab - this is very handy especially for us since we live in such a small town and everyone knows everyone.

Cons

I don't like how the system just decides that we are not gonna listen to what you say. For example if something is on sale say for $2.99 and it was $3.99 sometimes it won't change the price. This is very frusterating so you have to watch extra carefully with sale items.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Vend

Grow your business using Vend

Reviewed 10 years ago

If you are looking for point-of-sale, there is no need to go any further than Vend. Vend have built an incredibile online POS system, which is easy to use, affordable, and best of all, integrates with a number of other apps. Xero for the accounting system, Timely if you take bookings, Shopify if you sell online and Perkville if you want more customers :) If you stick to with your old cash register, your business will suffer. If you are serious about growing your business and you need POS, Vend is a must have.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Vend

Great cloud based software. Very friendly for businesses looking to grow.

Reviewed 4 years ago

Better overall control of my entire retail business and its 5 locations. Vend should consider adding time clock functions for users to clock in and out, and to create new sales information from those users like sales per hour, etc.

Pros

Inventory tracking features. Being able to see all outlets inventory at the same time. Inventory transfers are very intuitive and easy to perform, same with stock orders.

Cons

Pricing and sale discount features aren't easy to apply for a membership type of system. Updating Price Books is a hassle as its current layout for each price book is not easy to navigate if one product's price needs to be changed inside of a price book with hundreds of products.

Vendor response

Hey there, thanks for your review of Vend POS. We agree Vend's the best point of sale for businesses looking to grow! If you're wanting to add extra staff management functionality, check out the Vend + Deputy integration. Deputy is a cloud based all-in-one employee scheduling, time & attendance, tasking and communication platform that you can connect to Vend for greater insight on sales trends and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Vend

Love our Vend Experience!

Reviewed 6 years ago
Pros

The software does all the basics we are looking for but the best part is that Vend is constantly improving features and their support is really great. There are certainly a few items that don't work the way we need them to and integration to Quickbooks Online is one of those but I really think this is a company that listens and if we keep providing feedback they'll respond accordingly. We've already had several enhancements in the last few months that make this package much better in a Canadian business context.

Cons

Missing a few basics (Quickbooks Integration in Canada) that are really useful for us small business owners!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vend

No other POS system compares to Vend

Reviewed 5 years ago

I spend almost a month testing other point of sale systems not one of them was as powerful and easy to use as Vend. I love the support they offer and the free 30 Day trial was even better, it actually allowed me to test different scenarios and get my products ready to go before our Go-Live date. Their support team picks up the phone and actually talks to you when you need them, their email and live chat is always super fast and responsive even on Sundays they respond. I am looking at opening another store and their multi-channel system looks to be exactly what I need to manage multiple locations.

Pros

Easy to use, Excellent Support, Bulk Import Variants, Built in Loyalty Program

Cons

Really nothing negative to say about Vend, I love this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vend

Best Bang for the Buck! Extremely User Friendly

Reviewed 7 years ago
Pros

The system is incredibly user friendly. The help staff have been very responsive to my needs and (in hindsight) occasionally goofy questions!

Cons

The weakest link (for me) is the Quickbooks integration. It takes some patience and a good accountant to get it to post correctly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vend

This is POS for dummies! So easy to use and straight forward in functionality.

Reviewed 4 years ago

It is my POS system in our store. I love that it is internet based so that I can access it from home as well.

Pros

There really was no learning curve. Super easy to put in new products and very easy for my salesmen to use.

Cons

Few things that I would like to see: better functions to help organize clients and give my salesmen tasks to contact people. Also, I would like for there to be a way to force entry of the clients name on each sale. (probably just need people who do what they are supposed to do....). Customer service is not accesible by phone and this is sometimes difficult.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vend

Vend POS

Reviewed 4 years ago

From customer service stand point, they are an amazing company, they will try to accommodate and go above and beyond to help you.

Pros

The system is very easy to learn, the report capability is what we like the most, having the ability to run report to analyze the sales and patterns, is very helpful in planning , buying inventory, since it is capable to also hold inventory, to send emails to alert when inventory is low, is amazing, we love the system for our small store.

Cons

Not much, we had some issues in the beginning with credit card connectivity, but not for any of the system fault, it was the way our store is set up with our internet, once all that got squared away, the system worked perfect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Vend

Plenty of potential, many features lacking

Reviewed 4 years ago

Vend has great potential and is super easy to get started with, but at this point it is not a full featured or robust POS system.

Pros

Easy to start using, ability to export and import CSV files, cloud based. Inventory is cloud based so you can sell at a convention or on-line and have your in-store inventory updated immediately. being cloud based you can also see sales numbers and individual transactions as they are updated. Ability to work on the back end from any location with an internet connection is fantastic.

Cons

Misleading information about what it integrates with, claiming to integrate with Quickbooks, but doesn't really and loses the ability to use store credit if you do try to integrate. I experienced very inconsistent customer service when I had problems. The first tier support got back to me quickly and tried to be helpful, but when a problem had to be escalated there was little or no update or help from...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Vend

Excellent cloud POS

Reviewed 10 years ago

Vend was my first choice for a POS. At this price point it is hard to go past! Super easy to implement and it linked with my accounting and online store making it all one floaty cloud based dream of some kind. The time savings alone are worth hundreds of dollars a week to me.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vend

Great POS for Small Businesses!

Reviewed 4 years ago
Pros

I love that it’s affordable for small start up businesses. If business is slow you can freeze your account for five dollars and resume the software when you can afford the monthly payment. Also, it has tons of great features. It syncs with PayPal & QuickBooks. I can do layaway transactions and gift cards. I love that my inventory is trackable and I have access to end of the day sales reports.

Cons

The software is relatively easy to use but I had to go to you tube to view quite a few tutorials before I got started. However, their tutorials are great and easy to understand.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Vend

Easy to use POS that is easy to implement, manipulate and most importantly to use.

Reviewed 4 years ago

PCI complacency

Pros

After investigation numerous options, we selected VEND and have no regrets. The application has evolved over time and it just keeps on getting better. The set up is easy and the reports are even better. The individuals I get to use the application find it very easy to use and intuitive.

Cons

At this point the ability to not use the ipad camera as scanner is a con which seemed to be present in a prior vend version

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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Vend

Vend is awesome

Reviewed 4 years ago

Overall this is a good software and I would recommend it for use by retailers as it can be very beneficial to analyze business growth and failure.

Pros

1. It is a web-based application that is accessible from anywhere. 2. You are able to be very detailed with your products (ie colours, SKU, Size, quantity etc) all in one entry 3. The reporting system which is provided is just phenomenal, very detailed. 4. The interface is very user-friendly 5. Customer database that is created is very easy to access 6. Technology for barcode scanner, Bluetooth printers etc is very on point.

Cons

1. Once your subscription expires you no longer have access to your business information. 2. Phone support is not available outside the USA 3. Email correspondences take a very long time and often times the communication is off 4. Can allow editing float amount entered especially by the manager, not cashier privileges. 5. Does allow you to create an actual quotation or estimate but can use the park sale option and void if not necessary.

Vendor response

Hey Cheryce, thank you for taking the time to leave a detailed review of Vend POS − great to hear there are so many features and functions of Vend that you're enjoying using! Wonderful to hear that you're finding our reporting phenomenal, that's exactly we love to hear. In regards to subscriptions, you have the option to put your account 'On Ice' for a small monthly fee if you wish to retain the data. In regards to Vend support, sorry to hear you experienced a slow response via email and weren't 100% happy with the response, we've been making some changes in this area to improve a few processes. Phone support is available in all countries on all plans. Hope that helps and do reach out if you need assistance with anything - our team are here to help. Best, Lucia (Vend's Community Manager)