Vend vs Quickbooks Point of Sale Comparison

Simple to use. Flexible, and can cover multiple locations. Very easy inventory management, and can do inventory counts right online, and you can break up products into categories.

There isn't much. The only thing that I wish it could do is easily sync inventory with Enterprise desktop editions of Quickbooks. It does support Xero and Online Quickbooks.

The idea that inventory system is also housed with point of sale system.

Very cumbersome to work in--doesn't have the capability as other POS platforms out in the market currently.

Easy to train new employees on the POS. It's integration with Shopify, Deputy and Square. Clean and pro looking (would like to be able to customize it more for my shops character).

I don't like that I have to activate the scanner, it really slows things down. The label making software is not very adjustable, and it makes it difficult for the scanner to read. No pictures for variants.

Hey Matthew, thanks for taking the time to review Vend POS. Happy to hear that it's working well in your business! Sorry that you're not 100% happy with your hardware setup. If you require extra assistance with your hardware, I suggest reaching out to our friendly support team or enquiring with a Vend Expert for hands-on assistance. Best, Lucia (Vend's Community Manager)

The in-store point of sale system software is quite good. Easy to set-up and use so far. Plenty of online tutorials available.

The in-store POS system did not initially sync up stock levels with Vend e-commerce. I had to wait 2 weeks and continually contact support to get that fixed. Once that was fixed, items I had discounted weren't syncing with e-commerce. Sale items were displaying at full price. My latest issue is with my custom domain, which I thought would be fine to use, isn't. Vend doesn't provide SSL certificates so my online store is displaying as not secure. They have no advice for this.

Vend has one of the most easy to use cloud point of sale that I have tried and tested over the years. As a business owner, Vend has been useful for my day to day work.

The customer support team is atrocious. I have been trying to speak to someone from the Vend support team since 24th April due to some billing issues that could have been easily resolved in 1 or 2 days. Up until now, the issue is not solved and no one has responded to me on this issue. Speaking to the live chat guy and he kept me waiting for over 3 hours with no reply when he told me that he will be...

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Quick, easy setup and great customer service.

Hard pressed to find one honestly.

Being able to sell product from anywhere and not just in our store, the ease of running reports when needed, maintaining product in inventory, and able to set up sale items without having to manually start and stop when sale ends

I find there are very few cons about this product. Only concerns we have are at times the scanner stops working (which will have to turn off register/or restart iPad), or the Cash Register drops Bluetooth connection.

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I love that the managers are able to create quick keys to make it even more user friendly for the sales associates!

I do not like that on occasion it will randomly kick you off of your account in the middle of something and make you sign back in.

Very Easy to use. I like that you can run your inventory of your store though it and that you can add frequent customers that come by the store. When they come in and buy something they can get loyalty points which can go towards one of their purchases. I also like the on account tab - this is very handy especially for us since we live in such a small town and everyone knows everyone.

I don't like how the system just decides that we are not gonna listen to what you say. For example if something is on sale say for $2.99 and it was $3.99 sometimes it won't change the price. This is very frusterating so you have to watch extra carefully with sale items.

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Inventory tracking features. Being able to see all outlets inventory at the same time. Inventory transfers are very intuitive and easy to perform, same with stock orders.

Pricing and sale discount features aren't easy to apply for a membership type of system. Updating Price Books is a hassle as its current layout for each price book is not easy to navigate if one product's price needs to be changed inside of a price book with hundreds of products.

Hey there, thanks for your review of Vend POS. We agree Vend's the best point of sale for businesses looking to grow! If you're wanting to add extra staff management functionality, check out the Vend + Deputy integration. Deputy is a cloud based all-in-one employee scheduling, time & attendance, tasking and communication platform that you can connect to Vend for greater insight on sales trends and...

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It's really so natural to utilize, and preparing new colleagues requires just minutes, as the plan of the framework is instinctive and very thoroughly examined

VEND has a hearty contribution of elements and functionalities; however very much like any other software, there's no "great" answer for all organizations. To begin, Vend is certainly not an across the board POS arrangement. Since it's appropriate for retail organizations, it doesn't have fundamental elements for organizations in the food business to deal with their tasks, for example, endlessly table side requesting, custom menu and floor plans, and full-administration or quick relaxed administration.

The software does all the basics we are looking for but the best part is that Vend is constantly improving features and their support is really great. There are certainly a few items that don't work the way we need them to and integration to Quickbooks Online is one of those but I really think this is a company that listens and if we keep providing feedback they'll respond accordingly. We've already had several enhancements in the last few months that make this package much better in a Canadian business context.

Missing a few basics (Quickbooks Integration in Canada) that are really useful for us small business owners!!

Easy to use, Excellent Support, Bulk Import Variants, Built in Loyalty Program

Really nothing negative to say about Vend, I love this software

The system is incredibly user friendly. The help staff have been very responsive to my needs and (in hindsight) occasionally goofy questions!

The weakest link (for me) is the Quickbooks integration. It takes some patience and a good accountant to get it to post correctly.

The system is very easy to learn, the report capability is what we like the most, having the ability to run report to analyze the sales and patterns, is very helpful in planning , buying inventory, since it is capable to also hold inventory, to send emails to alert when inventory is low, is amazing, we love the system for our small store.

Not much, we had some issues in the beginning with credit card connectivity, but not for any of the system fault, it was the way our store is set up with our internet, once all that got squared away, the system worked perfect.

There really was no learning curve. Super easy to put in new products and very easy for my salesmen to use.

Few things that I would like to see: better functions to help organize clients and give my salesmen tasks to contact people. Also, I would like for there to be a way to force entry of the clients name on each sale. (probably just need people who do what they are supposed to do....). Customer service is not accesible by phone and this is sometimes difficult.

Easy to start using, ability to export and import CSV files, cloud based. Inventory is cloud based so you can sell at a convention or on-line and have your in-store inventory updated immediately. being cloud based you can also see sales numbers and individual transactions as they are updated. Ability to work on the back end from any location with an internet connection is fantastic.

Misleading information about what it integrates with, claiming to integrate with Quickbooks, but doesn't really and loses the ability to use store credit if you do try to integrate. I experienced very inconsistent customer service when I had problems. The first tier support got back to me quickly and tried to be helpful, but when a problem had to be escalated there was little or no update or help from...

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I love that it’s affordable for small start up businesses. If business is slow you can freeze your account for five dollars and resume the software when you can afford the monthly payment. Also, it has tons of great features. It syncs with PayPal & QuickBooks. I can do layaway transactions and gift cards. I love that my inventory is trackable and I have access to end of the day sales reports.

The software is relatively easy to use but I had to go to you tube to view quite a few tutorials before I got started. However, their tutorials are great and easy to understand.

After investigation numerous options, we selected VEND and have no regrets. The application has evolved over time and it just keeps on getting better. The set up is easy and the reports are even better. The individuals I get to use the application find it very easy to use and intuitive.

At this point the ability to not use the ipad camera as scanner is a con which seemed to be present in a prior vend version

1. It is a web-based application that is accessible from anywhere. 2. You are able to be very detailed with your products (ie colours, SKU, Size, quantity etc) all in one entry 3. The reporting system which is provided is just phenomenal, very detailed. 4. The interface is very user-friendly 5. Customer database that is created is very easy to access 6. Technology for barcode scanner, Bluetooth printers etc is very on point.

1. Once your subscription expires you no longer have access to your business information. 2. Phone support is not available outside the USA 3. Email correspondences take a very long time and often times the communication is off 4. Can allow editing float amount entered especially by the manager, not cashier privileges. 5. Does allow you to create an actual quotation or estimate but can use the park sale option and void if not necessary.

Hey Cheryce, thank you for taking the time to leave a detailed review of Vend POS − great to hear there are so many features and functions of Vend that you're enjoying using! Wonderful to hear that you're finding our reporting phenomenal, that's exactly we love to hear. In regards to subscriptions, you have the option to put your account 'On Ice' for a small monthly fee if you wish to retain the data. In regards to Vend support, sorry to hear you experienced a slow response via email and weren't 100% happy with the response, we've been making some changes in this area to improve a few processes. Phone support is available in all countries on all plans. Hope that helps and do reach out if you need assistance with anything - our team are here to help. Best, Lucia (Vend's Community Manager)

Vend Register is an easy to use Till / Cash Point system that uses inexpensive Kit, an Ipad, Receipt Printer, Cash Drawer and Blue Tooth Bar Code scanner if needed. No contract so you can leave if it is not for you and you still have a handy Ipad.

Vend invoice in NZ Dollars so for me being in the UK the monthly fee fluctuates a little so we have to check our bank statements to see how much it costs from month to month. Not a massive hardship, but not ideal.

1. If you have a company that is very busy and its hard to keep track of your stock levels then this pos is a system you need. 2. Searching in Vend is fast, it organizes everything and gives you thee option to create different variants of items which produces results in timely manner; reducing customers wait time. 3. To every business safety is very important and Vend uses the Cloud which is safe,...

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1. When inputting the float and an error was made i found it challenging to change that information. 2. The company I work for also uses Quickbooks and being that these two companies are integrated we were delighted only to find out it can only be combined for US residents only. 3. Its a quite pricey especially for start up companies.