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Recommended
Barry H.
Retail,
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It's a great alternative to expensive systems. Flexible, adaptable and it's easy to use, and we get great feedback from reports. I am pleased enough with Vend to have recommended it several times, to other people who trade the same products as us for evaluation. Make the most of the free trial, to see if it works for you and your business.
I have found that the best way to get help, advice & guidance is via chat facility rather then email requests which take a too long to get an answer. We have a small inventory and to set it it up took longer than expected, however this was our first system, so cannot compare it with others. I guess any set up would take time!
Michelle D.
Retail, self-employed
Used daily for less than 6 months
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The in-store point of sale system software is quite good. Easy to set-up and use so far. Plenty of online tutorials available.
The in-store POS system did not initially sync up stock levels with Vend e-commerce. I had to wait 2 weeks and continually contact support to get that fixed. Once that was fixed, items I had discounted weren't syncing with e-commerce. Sale items were displaying at full price. My latest issue is with my custom domain, which I thought would be fine to use, isn't. Vend doesn't provide SSL certificates so my online store is displaying as not secure. They have no advice for this.