Vend Reviews

Easy to start using, ability to export and import CSV files, cloud based. Inventory is cloud based so you can sell at a convention or on-line and have your in-store inventory updated immediately. being cloud based you can also see sales numbers and individual transactions as they are updated. Ability to work on the back end from any location with an internet connection is fantastic.

Misleading information about what it integrates with, claiming to integrate with Quickbooks, but doesn't really and loses the ability to use store credit if you do try to integrate. I experienced very inconsistent customer service when I had problems. The first tier support got back to me quickly and tried to be helpful, but when a problem had to be escalated there was little or no update or help from...

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Simple clean user interface that is very clear to view on a range of different devices and screen resolutions.

Ridiculously slow, especially for inventory management a simple inventory count can take well over ten minutes to complete and sometime the system just freezes completely.

The software does all the basics we are looking for but the best part is that Vend is constantly improving features and their support is really great. There are certainly a few items that don't work the way we need them to and integration to Quickbooks Online is one of those but I really think this is a company that listens and if we keep providing feedback they'll respond accordingly. We've already had several enhancements in the last few months that make this package much better in a Canadian business context.

Missing a few basics (Quickbooks Integration in Canada) that are really useful for us small business owners!!

Vend is a simple but powerful POS and Inventory Management platform. I've been using it for 2 years. Easy to setup and use.

While the product is very robust in features. The company does seem to be a slower than others to release new features.

Great customer service, lot's of upgrades and tweaking that Vend is working on all the time, very functional for recording customers, taking payments and linking with other platforms.

Priced in US dollars ( sad for canadians)

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Simple execution. Very intuitive setup and operation. I merged data from a .CSV file without any difficulty. Out of the box easy to implement system.

Some limitations. Requires strong WIFI connection - otherwise you will have some lag when ringing up or general system use. Not a great multi store solution.

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Loyalty Program, Payment Intergrations, Easy to use

If a monthly cost bothers you then it could be a con

This product is fairly easy to use and I would recommend it to anyone who owns a small business

Wish it had another feature for opening and closing register

This is a great product. Easy to set up and use. The inventory and reporting side of things are excellent and the intergration with our accounts package xero makes everything very easy.

It's all good and nothing to suggest in this section.

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We have absolutely loved the simplicity of the system both at the counter and in the warehouse. The interface is pleasant to the eye and really easy to navigate. Their support during our assessment and migration was exceptional. We love Vend for their progressive approach to giving us at retail level a positive experience. Vend has certainly become a well-loved solution within our company and has exceeded expectation in all aspects. Thank you Vend.

When printing labels, the two step process to get them to print is a bit annoying, however if that is its only fault we have a winner in POS systems.

The team at Vend are always so eager to help! The product is easy to understand and use

Laybys are difficult to work out and the tutorial is useless

-Inventory Module is easy to use -Reporting is highly customized -Pictures for inventory items are very helpful

- We cannot use payment because of PCI compliance. -Site is slow sometimes -Price is high for a single unit small store

Great support team and the product is so easy! i train my staff for 10 min and their away making sales!

nothing! product works great for everyday retailers

Once upon a time vend was simple to use and had great reports

The changes When customer service cannot help with your issue they simply pass you over to another customer service person

Set up and use is pretty straight forward. Has some great features (though some are at an additional cost). Very good support.

Some of the next level features require a substantial jump in subscription costs. For example a second store is more then double two single store subscriptions (albeit with additional features)

Powerful, easy to use cloud based POS. Fantastic support and regular updates.

Reporting could be stronger, but is getting better all the time.

* Easy to use. * Wealth in integration. * The support is quick to understand. * Best customer service.

* Internet connection to have a better function. * Experienced some complicated like not loading instantly.

I love that it syncs with PayPal. Also I can customize my receipts with my logo and I also like that I can offer in store credit for returns or gift cards. Love the option to offer layaways.

The software won’t work on older iPads. I had to upgrade my IPad so I could use it.

Quick, easy setup and great customer service.

Hard pressed to find one honestly.

I have been using the Vend for more than six months. I am really happy with; the POS is very good and easy to use, even for those who dont have any POS experience. Integration with DEAR Inventory system is a great plus for me as many users want to manage inventory using DI. From a support service point Vend's support is fantastic. They respond quickly totickets I submit through their online service center, and the staff always follow up to make sure whatever issues are raised & resolved.

Beware Organisation Employee, anyone who can enter new stock and ca see everything like sales history, Price, Cost & other sensitive business data.

Solid user interface with a simplistic design. Offline mode, in case the internet drops. Reporting tools are intuitive

Price tag a bit higher than we’d like for our needs, at least until our business grows to a whole new level.

It is very easy to use and the customer support is fantastic.

I can't think of a single thing that I don't like about Vend.