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Vendini

Integrated cloud-based ticketing solution for box offices

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Vendini Pricing, Features, Reviews and Alternatives

Vendini product overview

What is Vendini?

TicketAgent is a box office ticketing solution, integrating seamlessly within Vendini’s suite of live event management tools. Based around a cloud-based login and intuitive dashboard, TicketAgent can be quickly deployed across multiple workstations and mobile devices. Centralized data storage keeps all users up-to-date while ensuring sensitive patron information is backed up and stored safely. Sales are processed seamlessly alongside online bookings thanks to integration with Vendini TicketLine, enabling staff of all training levels to easily monitor current booking activity and provide a more informed level of customer support. Produce detailed financial reports within a matter of clicks and get instant access to purchase histories and contact profiles.

Key benefits of using Vendini

  • Vendini TicketAgent is cloud-based, centralizing up-to-date information and orders from one database – scalable across multiple systems and devices.


  • With minimal training, empower box office staff to sell tickets and VIP hospitality packages, while accepting membership signups and donations.


  • Sales are synced seamlessly with web-based bookings and sister solution Vendini TicketLine, tying together activity monitoring, reporting and purchase history querying.


  • Process box office payments securely with level 1 PCI DSS (Payment Card Industry Data Security Standard) certification.


  • Sell tickets on the door and check patrons in with a number of integrated hardware accessories available including card readers, scanners and thermal ticket printers.


  • Vendini TicketAgent for iOS enables lobby staff and ushers to check seating charts, take payments, issue receipts and process admittance.


  • Combines seamlessly with Vendini’s full suite of solutions, extending functionality to encompass email/social marketing and event logistics.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support

    Vendini features

    Functionality

    3.3

    /5

    3
    Total Features15 4 categories

    Most valued features by users

    Mobile Access
    Customer Database
    Electronic Payments
    Sales Reports
    Social Promotion
    Receipt Management
    Charting
    Barcode / Ticket Scanning

    Vendini users reviews

    Overall rating

    3.2

    /5

    3

    Positive reviews

    67%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    1

    0

    0

    1

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Vendini Overview The Klein

    Reviewed 5 years ago
    Pros

    The ease of selling tickets. It is relatively quick and painless.

    Cons

    I do not like that you do not get receipts for cash purchases at the door. I also dislike that we are charged to change the structure of the seating map as well. We also have a lot of issues with calls being dropped by clients that are under the impression they have already purchased tickets.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great experience with Vendini!

    Reviewed 3 years ago
    Pros

    Informative training for all involved to help set us up. Very easy to use and manageable. Keeps everything organized such as ticket sales, marketing, and reporting. The mobile app is great. Customer service is very helpful and supportive of our event needs.

    Cons

    The wait period of 90 days from event completion to receive final sales revenues. Other than that no complaints.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Horrible

    Reviewed 3 years ago

    This Company is absolutely Horrible! They have no integrity and will LIE and TAKE your money! They change the FEE's last minute, they Lie, they hang up on you. They are no good!

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendini FAQs and common questions

    Vendini has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Vendini supports the following devices:
    iPhone, iPad


    No, Vendini does not have an API available.


    Vendini offers the following support options:
    Email/Help Desk, Phone Support

    Related categories