vFairs Features

vFairs

Virtual events management software

4.72/5 (249 reviews)

vFairs Feature Summary

  • Virtual lobby
  • Images
  • Brochures
  • Data sheets
  • Q&A
  • Polling
  • Mobile-friendly
  • Responsive templates
  • ScanShake app
  • Interactivity tools
  • Conferences/seminars
  • Custom registration form
  • Custom booth templates
  • Virtual briefcase
  • Registration management
  • Search functionality
  • Virtual booth templates
  • Exhibit/vendor management
  • Videos
  • Custom event landing pages
  • Chat
  • Event reporting
  • Tags & notes
  • Virtual event management

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendee Management
Audience Analytics
Audience Engagement
Brand Management
Chat/Messaging
Communication Management
Conferencing
Customizable Branding
Customizable Forms
Customizable Templates
Customization
Document Storage
Electronic Hand Raising
Event Management
Event Scheduling
Host Controls
Lead Generation
Live Chat
Live Streaming
Mobile Access
Moderation
Multiple Camera Feeds
On-Demand Webcasting
Online Registration
Performance Monitoring
Polls/Voting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Real-time Broadcasting
Recording
Registration Management
Reporting & Statistics
Reporting/Analytics
Screen Sharing
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Social Promotion
Split/Multi-Screen
Survey/Poll Management
Tagging
Template Management
Vendor Management
Video Conferencing
Video Management
Video Streaming
Virtual Lobby
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendee Management
Audience Analytics
Audience Engagement
Brand Management
Chat/Messaging
Communication Management
Conferencing
Customizable Branding
Customizable Forms
Customizable Templates
Customization
Document Storage
Electronic Hand Raising
Event Management
Event Scheduling
Host Controls
Lead Generation
Live Chat
Live Streaming
Mobile Access
Moderation
Multiple Camera Feeds
On-Demand Webcasting
Online Registration
Performance Monitoring
Polls/Voting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Real-time Broadcasting
Recording
Registration Management
Reporting & Statistics
Reporting/Analytics
Screen Sharing
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Social Promotion
Split/Multi-Screen
Survey/Poll Management
Tagging
Template Management
Vendor Management
Video Conferencing
Video Management
Video Streaming
Virtual Lobby
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendee Management
Audience Analytics
Audience Engagement
Brand Management
Chat/Messaging
Communication Management
Conferencing
Customizable Branding
Customizable Forms
Customizable Templates
Customization
Document Storage
Electronic Hand Raising
Event Management
Event Scheduling
Host Controls
Lead Generation
Live Chat
Live Streaming
Mobile Access
Moderation
Multiple Camera Feeds
On-Demand Webcasting
Online Registration
Performance Monitoring
Polls/Voting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Real-time Broadcasting
Recording
Registration Management
Reporting & Statistics
Reporting/Analytics
Screen Sharing
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Social Promotion
Split/Multi-Screen
Survey/Poll Management
Tagging
Template Management
Vendor Management
Video Conferencing
Video Management
Video Streaming
Virtual Lobby
Visit WebsiteCompare App

Mobile apps

iOS App


8 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

vFairs Feature Reviews

25 reviewers had the following to say about vFairs's features:

Jenny L.

Great Virtual Option for Events

2020-11-11

In some cases they were responsive, other times we didn't hear from our contact in a timely fashion.

Pros

The backend access to the platform offers a lot of features/customization.

Cons

The reporting could be improved especially related to surveys and the scavenger hunt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Hey Jenny. Thank you for sharing your feedback with us. It helps us improve your experience and provide you with a platform that is nothing less than perfect :)

Read more
E.J. P.

Virtual Benefits Fair

2018-11-09

The vFairs staff were very easy to work with and super responsive. Feedback was well-received and issues/corrections/customization completed timely.

Pros

We could elect to use or not use virtually any feature of the platform.

Cons

Analytics and reporting could be easier to access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for your kind words, Perkins. We're sure to incorporate the feedback you have for us as we continue to improve the quality of the experience we provide! :)

Read more
Tony S.

24th vFairs Event

2021-03-09

Very enjoyable, we will be using this software for more events moving forward.

Pros

Easy to use, customizable, friendly and knowledgeable project management team.

Cons

There were no major cons worth noting on this event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan R.

Virtual Conferences Made Easy

2019-05-10

We set out to create a virtual conference which included live speakers, deeply customized interactions and critical content for our business. vFairs consistently delivered for us. They were responsive, especially at critical moments of the project, flexing their schedules to meet our timelines. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] (our key POCs on the project) were clearly experts at putting on events like these. Their consultation on how to achieve a successful event, especially at the start of the process when we were unsure how the site worked, was critical to our success. I personally work with a lot of vendors on projects, my interactions with vFairs have been some of the best I’ve had with a vendor. We have plans to work with them on multiple upcoming projects. I can’t recommend them enough!

Pros

We worked with vFairs to full customize the site to align to our brand, look and feel without any pushback.

Cons

They were always willing to go the extra mile, even if they hadn’t done a specific integration or ask before.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for your heartwarming words, Ryan! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us maintain and improve your experience with us. We can't wait to have you back soon! :)

Read more
Joanne R.

Great Partners

2020-08-19

From the moment we enquired they have provides exemplary customer service.

Pros

The wide choice of templates is appealing as it allowed us to find a template that reflected our brand. The backend setup is intuitive in loading video, flyers.

Cons

The only clunky aspect is reporting but we got better at extracting reports the more we used teh platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for this AMAZING review, Joanne! We're so happy to hear you thoroughly enjoyed the service as well as the platform. We can't wait to have you back soon! :)

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Dan E.

Second virtual event with VFairs

2020-11-17

This meant visitors could return to the virtual event at any time to re-visit the exhibition hall(s)or access any of our on demand content in the auditorium which added value to our event and extended exposure for our sponsors, exhibitors and speakers which you wouldn't get with a physical event.

Pros

The virtual event environments can be fully branded which provides additional opportunities for sponsors and exhibitors.

Cons

Email communications from the VFairs platform tend to land in junk folders which hinders communications with registered visitors when providing updates about the event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for taking the time to leave us a detailed review, Dan! Our team has had the best time working with you, and we look forward to taking your feedback into account for an even more amazing experience next time! :)

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Mark L.

Thanks for your help in such a challenging year for events!!

2020-12-02

Overall a great experience delivering a professional event with sophisticated graphics and animation. The feedback we received from attendees was exceptional, despite the fact they are used to a physical conference.

Pros

The overall event experience for delegates and exhibitors. Ease of use for the attendees and great visuals to keep them engaged. Excellent functionality within the exhibition area - floor plans and stand visuals etc. Good range of options for presentations for live, semi live and recorded.

Cons

Development was unpredictable and showed through the design process with updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debbie W.

Excellent Customer Service

2020-08-24

All of V-fairs staff were great to work with. Very responsive and very knowledgeable

Pros

The professionalism of the V-Fairs staff was top notch. They were very attentive and the program looked great.

Cons

Making sure only specific emails have access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


You've been an excellent customer to work with, Debbie! Thank you for trusting us. We hope to maintain the quality of our service and would love to cater to any of the suggestions you might have for us in the future :)

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Carly C.

Great Platform - Just Needed Better Program Management

2020-07-27

Great platform, great price, and mostly a good experience working with their management BUT it could have been better.

Pros

And the integration with Stripe proved to be a great bonus.

Cons

The "clunky" parts were the chat room, the area was separate from the rest of the platform and in a separate tab, also the integration with Stripe didn't quite integrate with the registration form as well as I would have hoped but it still worked out well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for taking the time to write us this amazing review, Carly. The team is thrilled to know you had a magnificent experience. As for the hiccups you came across, we're grateful to you for bringing that to our notice. Your honest feedback helps us work harder and make your experience absolutely flawless for the next time you host a successful event :)

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Brandi J.

Annual Conference 2020

2020-09-30

The looks and graphics were wonderful but using third party designers made it very difficult to make any changes quickly.

Pros

I like that you can make your exhibitors seen just like at an inperson training. The reporting after the conference is also very nice.

Cons

We did alot of research on platforms for our conference. This was or first year going virtual. We wanted a platform that we could still have exhibitors and we wouldn't have to worry about the tech peice on our own. Sales told us that everything we wanted sounded perfect for V-Fairs and we signed with you. Then it was a good month or so before we heard back from V-Fairs. I was worried we were scammed out of our money. We had our rep and she was nice but her being in a different country made it hard to communicate. I knew we would never be able to get a response from her after 1:00pm our time. We mentioned everything we needed to the sales department and then later realized alot of that did not make it itno the contract. Alot of this I belive would have been clear if we had better communication. Also the training we had for speakers was to fast and confusing and left our speakers stressed so I had to do my own training to calm their minds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Dear Brandi. Thank you for your feedback, both positive and constructive. Your business means a lot to us and we look forward to making the suggested improvements for you in the future! :)

Read more
Keith S.

vFairs, the Virtual Fair Platform of Choice!

2020-09-24

Their customer service and attention to detail drive the partnership forward.

Pros

For the software, we especially appreciated the ADA accommodations, vFairs attention to detail, customization options, text/video/audio capability options, and mobile compatibility, resume filter options, virtual booth variety, and embedded video capability.

Cons

Although this may be challenging given the integration with Zoom, bringing this capability in-house could be a way to improve that aspect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Dear Keith, thank you for your feedback - both positive and constructive. We truly appreciate you taking the time to write us this review. Our team is absolutely thrilled and would love to see you soon! :)

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Poonam R.

AMO 2020 Virtual Exhibit Hall and Lobby

2020-08-20

Pros

Design and functionality.

Cons

Would have preferred a zoom like video feature here which brings attendees and booth reps together in a interactive way. Reports should be generated and sent automatically through to booth reps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Dear Poonam, thank you for sharing your feedback - both positive and constructive.
The team here at vFairs is thrilled to hear about your experience with us. We're currently incorporating your feedback and looking forward to providing you with an even more exceptional service next time!

Read more
Pam O.

PDN - Professional Diversity Network - vFairs Review 2018

2018-10-22

Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight.

Pros

The product works great and customers received full technical support and reporting post event.

Cons

All was wonderfully handled by vFairs leadership and Customer Support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :)

Read more
Zuzana K.

Great virtual conference and job fair platform

2021-01-19

The project management team working with us was organized, professional and responsive.

Pros

vFairs is scalable and constantly evolving platform, listening to the customers and adding new features.

Cons

Exhibitor and attendee required two separate logins. At our meetings most exhibitor are also attendees. It would be nice if this could be handled by adding the roles to the user profile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natasha C.

Best Team to work with

2020-09-07

Pros

Very customizable interface, intuitive and easy to use platform, High definition graphics.

Cons

Maybe the backend can be made easier to edit (as we need to delete and reinput everything if rearranging is needed)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for recommending vFairs, Natasha. The team here at vFairs is thrilled to hear about your experience with us and is ensuring we incorporate your suggestions to provide you with an even better service next time!

Read more
Hyoun P.

Avoid vFairs

2020-08-05

After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the event. Presenters couldn't get into booths, attendees couldn't get into sessions, the majority of our attendees left. As things were breaking at 8 AM, our dedicated support person left us, leaving us to re-explain our situation mutiple times. Nobody ever explained what went wrong with the event, leaving our event team with no answers for the attendees. 3 weeks later, still no explanation. We signed up and paid for multiple functionalities that never got set up, including chat rooms accessible from the booths, a leaderboard. There's no process to ensure that you get what you paid for. The lesson I learned from this experience: Expect to be abandoned on the day of the event. We would have been better off with a platform that worked. vFairs is still overwhelmed and struggles to deliver on what it promises.

Pros

The parts of the platform that we could access ourselves worked, but only a small portion of the platform was available to us.

Cons

We had complaints about the day-of-event help desk support from attendees in email, on social media, and within the event chat itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


We are extremely sorry to hear about your poor experience. We set very high standards for ourselves when it comes to customer support and we will investigate this matter with high priority. Our Senior Management team would like to get in touch with you to see where things went wrong and how we can better serve you in future.

Read more
Ashley C.

Excellent Customer Service

2020-08-18

Great customer service!

Pros

The software can be changed to reflect your own company designs, industry, etc.

Cons

I'd like a survey feature that pops up when a user exits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Dear Ashley, thank you for sharing your feedback - both positive and constructive. Your business means a lot to us and we're currently incorporating all your suggestions to ensure a flawless experience in the future :)

Read more
Amber K.

vFairs Platform

2020-09-04

Fantastic customer service despite the hurdle of being in a different timezone

Pros

Aesthetically it replicated the look and feel of entering an exhibition space

Cons

It would benefit from more advanced search filters in order to customise the searchers specific requirements

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Dear Amber, thank you for sharing your feedback - both positive and constructive. Your business means a lot to us and we're currently incorporating all your suggestions to ensure a flawless experience in the future :)

Read more
Luke B.

Great product and great support

2020-10-08

Pros

Design, customization, integration and execution were all great with vFairs.

Cons

Need to ensure that there are not issues on different types of internet browsers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for taking the time to write us an incredible review, Luke! We're super thrilled to hear about your experience and look forward to having you back soon! :)

Read more
Blair B.

vFairs is a MUST-HAVE for meetings during COVID

2020-11-11

Our experience with vFairs was top-notch. Customer service was super responsive and helpful, as well as a pleasure to work with, despite a sizable time-zone difference.

Pros

Great customer support, easy set-up, visually impressive, highly engaging for our attendees, longevity of access to content, ability to communicate online with our participants.

Cons

Push notifications feature was a little difficult to use because of scheduling limitations.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for this amazing review, Blair! Our team had a blast working with you and we look forward to a long-lasting partnership with your organization :)

Read more
Niall C.

Edinburgh Napier University - Virtual Open Days

2020-10-16

An excellent experience, our dealings with [SENSITIVE CONTENT HIDDEN] & team was great from start to finish.

Pros

The vFairs software enabled us to integrate all our normal on campus activities online, giving our users as best an experience as possible.

Cons

We thought we would then be able to send automated emails via this system, which unfortunately we couldn't do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


We're excited to hear about your experience with the team at vFairs, Niall! We look forward to making it even better as we see you again soon! :)

Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Great support and easy to use!

2019-05-23

Pros

They are willing to make adjustment to fit our needs and report data in a timely manner.

Cons

More flexibility when a user builds a profile after registering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for this fantastic review! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any suggestions that may help us maintain and improve your experience with us :)

Read more
Carlos H.

Candidate Outreach made easy.

2018-10-22

The Vfairs team was really helpful in making our events customizable and assisting our clients with professional services and booth assistance.

Pros

Vfairs provided an intuitive platform easy to use for the candidates and employers.

Cons

We don't have any complaints for Vfairs solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


Thank you for this wonderful review, Carlos! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us improve your experience with us. We can't wait to have you back soon! :)

Read more
Daniel M.

VFairs - Successful Virtual Market Platform

2020-09-28

From our executive team to our customers, everyone was impressed with the final product.

Pros

Fantastic feedback from both backend & frontend users.

Cons

The platform's strengths are it's design and engagement tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


We're thrilled to have met with your expectations, Daniel! Working with you has been an absolute pleasure and we look forward to having you back soon! :)

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Tracy M.

NASAO Virtual Convention

2020-09-30

As the administrators it would have been helpful to have the administrator training sooner. The design implementation was also implemented right before the event, so we could not really see if we needed to make changes to the design sooner, based on the presentation of logos.

Pros

The exhibit hall had a lot of features that most of the other software companies did not have. It was also in the mid-range for pricing.

Cons

Perhaps a data import could be an option moving forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from vFairs


We're pleased to hear about your experience, Tracy. Your feedback means a lot to us and we look forward to working with you with an even bigger event! :)

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