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Virtual events management software

(2)

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vFairs Features

Features Summary

Functionality

4.6

/5

544

Total features

161

11 categories

vFairs features

Abstract Management
Access Controls/Permissions
Activity Dashboard
Agenda Management
Alerts/Notifications
Application Development
Attendance Management
Attendance Tracking

Common features of Event Management software

API
Activity Dashboard
Alerts/Notifications
Attendee Management
Badge Management
Barcode/Ticket Scanning
Budget Management
Calendar Management

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

544

Price starts from

ic-pricetag

No pricing info

Total Features

161

Unique features

  • File Sharing

  • Two-Way Audio & Video

  • Reserved Seating

  • Single Sign On

Functionality

4.5

/5

5.1K

Price starts from

0

Total Features

56

Features in Common

48

Unique features

  • Discount Management

  • Print-at-Home

  • API

  • CRM

Functionality

4.7

/5

2K

Price starts from

ic-pricetag

No pricing info

Total Features

93

Features in Common

89

Unique features

  • Refund Management

  • CRM

  • Discount Management

  • Offline Access

Common vFairs comparisons

Reviewers who mentioned features said:

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Pam O.

Internet, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PDN - Professional Diversity Network - vFairs Review 2018

Reviewed 6 years ago

vFairs just ‘gets’ our business. The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy,...

Pros

vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event.

Cons

We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support.

Vendor response

Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :)

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Hyoun P.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Avoid vFairs

Reviewed 4 years ago

After spending weeks preparing for a live 8 AM launch, the platform was not ready on the day of the event. Presenters couldn't get into booths, attendees couldn't get into sessions, the majority of our attendees left. As things were breaking at 8 AM, our dedicated support person left us, leaving us to re-explain our situation mutiple times. Nobody ever explained what went wrong with the event, leaving...

Pros

The sales and service promises made before the event sounded very convincing. The team acted as if they knew how to support a live event. The parts of the platform that we could access ourselves worked, but only a small portion of the platform was available to us.

Cons

It took 6 weeks to sign a contract with vFairs. Every part of the platform out of our direct control broke on the day of the event. Sessions did not start on time, wrong versions of session videos were played, users were unable to access chat rooms, exhibitor booths weren't working. We had complaints about the day-of-event help desk support from attendees in email, on social media, and within the...

Vendor response

We are extremely sorry to hear about your poor experience. We set very high standards for ourselves when it comes to customer support and we will investigate this matter with high priority. Our Senior Management team would like to get in touch with you to see where things went wrong and how we can better serve you in future.

JS
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Jennifer S.

Banking, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VFairs is great to work with

Reviewed 7 months ago
Pros

I think the ease of use, the platform itself is really impressive, and the support is outstanding. Our main contact [sensitive content hidden] was such a pleasure to work with, we worked with her last year, and I requested she be assigned to our event this year. She makes the whole process easy and fun, and regardless of my idea/suggestion, she is always coming back with ways they can support it.

Cons

I can't think of anything, both years our event was great.

LA
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Leeanne A.

Events Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Multi-lingual International Conference

Reviewed 2 years ago

The vFairs project team displayed exemplary dedication and professionalism, were knowledgeable not only about their platform, but design and managing virtual events. We were assigned a dedicated project manager who walked us through each phase of the development and ensured tasks were completed on-time. If we had a functionality request that was outside of the box, he would take it to the developers to see how it could be accommodated.

Pros

vFairs has experience developing and managing online events. It is not a start-up company that tried to convert a mobile application to a virtual event platform when the events industry was forced to move face-to-face events to online when COVID hit. There were existing integrations that we were able to take advantage of (Zoom, Interprefy).

Cons

When we used the platform, the manner in which speakers were associated to a session and that sessions had to be built in multiples for a multi-lingual event was labour intensive and cumbersome. We provided this feedback to vFairs, and they indicated that it was something their developers were working to fix.

Vendor response

Thank you Leeanne for sharing your valuable feedback with us. We are glad that you liked working with us and our team. And yes, the develpoment team is indeed working on improving the sessions' features. Looking forward to working with you again soon!

EH
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Emily H.

Nonprofit Organization Management, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer friendly, easy to use platfom!

Reviewed 2 years ago

[SENSITIVE CONTENT] is awesome! He is great to work with, so helpful! I would highly recommend vFairs to anyone looking for a virtual or hybrid platform!

Pros

The platform is customizable, easy to use and navigate. It is also easy to use if you are an administrator.

Cons

I cannot think of anything. The platform is very easy to use.

Vendor response

Thank you Emily for sharing your valuable feedback with us. We are elated to hear that you found it easy to use the platform and that you are so comfortable with using the backend. Looking forward to working with you on another event real soon!

CP
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Charley P.

Events Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Event Organiser Review

Reviewed 3 years ago

The vfairs platform was a great solution to our exhibition going virtual during the COVID-19 pandemic, it worked well for our partners and our attendees. All feedback was mostly positive from the user experience and we was able to share and use the platform how we need to. I'm not sure how the platform would integrate with a live event to make the whole event as a hybrid experience due to the live broadcasting and not connecting to an app. The team we worked with from vfairs were really helpful and understanding of our needs and managed to get everything we wanted (even with things they had never done before). We have hosted 2 events with vfairs and would use the platform again and would considering using it as a hybrid option if we could integrate the live and virtual elements together

Pros

I found the product easy to use from an organisers experience from the backend access to the frontend user experience. Like all software it takes some getting used to over time which is why this software works for an event user experience if they have never used anything like it. It's simple and easy to navigate it if you make it so for your customers use. In terms of the backend - I found this software easy to use, however that might be because I’m used to using CMS systems. If you aren’t so hands on the vfairs team are there to help along the way.

Cons

I think there are a few vital area's missing from the software when it comes to user interaction on the main page, if the chatroom tab worked within the main software rather than on another tab i think it would be more consistent on for the user experience. Also some features that where added last minute which we didn’t advertise made this difficult to manage expectations of our partners on the live...

Vendor response

Thank you for taking the time to share your feedback with us, Charley. Our team is pleased to hear about your experience and is definitely looking at improving the platform with your recommendations. We can't wait to meet you again, with new integrations and a wider set of options on the platform! :D

MH
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Margot H.

Online Media, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing customer service and easy to use

Reviewed 10 months ago
Pros

We switched over to vFairs in the fall of 2022 and it's one of the best decisions we've made. Let's talk about customer service first. From day 1, [sensitive content hidden] has been an absolute pleasure to work with. He is extremely knowledgable and was able to walk me through every step of the process. The timeframe to turn around our first virtual event was very short, but [sensitive content hidden]...

Cons

I wouldn't say I dislike this about vFairs, it's more a "I wish I could do this" type of feedback. I wish I could easily update room templates on my own without bothering [sensitive content hidden] with that kind of request. He's very quick to get our requests in the queue when we do want to make changes, but it would be nice to be able to make the updates on our own.

Vendor response

​​Margot, thank you so much for such a gracious review! We are so thrilled you were happy with our team, and that your event was a successful one. We look forward to working with you again in the future.

IV
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Isabelle V.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Exciting platform and wonderfully dedicated team

Reviewed 6 years ago
Pros

Our not-for-profit organisation looks after the disability workforce and we found vfairs as we were looking for a platform that would be affordable, flexible and user friendly for an audience than spans across many different jobs, age groups and disabilities. We have recently completed our main event day for our virtual conference and are now in a 30-day on-demand phase where all of our presentations...

Cons

Of course given that this was our first time we had a few things that we needed to experience on the day to assist our internal processes for next time, but there will certainly be a next time! Overall we are really happy with our experience and highly recommend the dedicated and supportive vfairs team and their impressive platform.

Vendor response

Thank you for taking the time to write us this phenomenal review, Isabelle. Your business is truly important to us and we are here to assist you at any time you need us. The team is absolutely thrilled to hear about your experience and this is what motivates us to continue to work harder and provide a better quality experience each time! We can't wait to see you again! :)

MS
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Margery S.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs Played a Pivotal Role in our Success!

Reviewed 9 months ago

vFairs helped us solve the problem of how to hold an educational conference for healthcare professionals and consumers during and after pandemic shutdowns. By hosting a hybrid event we kept the in-person element of community building and networking along with the online element of easy international access without travel. vFairs provided a fun and easy to navigate platform for our attendees for a very reasonable price.

Pros

vFairs has been in the virtual event planning business long enough to know how to plan and execute a flawless experience. We found their team to be highly skilled, professional, collaborative, fast responding, and a pleasure to work with. Our project manager, [sensitive content hidden] , and Customer Success Manager, [sensitive content hidden] , were deeply committed to the success of our event. Throughout the entire planning and execution process we felt well taken care of.

Cons

The vFairs platform is highly customizable; it can be intimidating for inexperienced event planners to create the online platform with content and images. We appreciated the options to use standard templates and the help from our project manager in keeping things moving along when we were paralyzed by decision making fatigue. There were more tasks to setting up the event than we originally thought. The first year using vFairs we left too much to the end and were under pressure finishing.

Vendor response

Thank you so much for sharing a great review! We are so glad that you appreciated vFairs user friendly features, and were happy with the support provided by our team. We hope to see you back at vFairs!

MR
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Maria R.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Supportive and Responsive Team!

Reviewed 2 years ago

The most valuable aspect of vFairs is its customer service. Our Customer Support Manager, [SENSITIVE CONTENT] , set the tone by understanding our event's objectives and proposing features that would achieve those objectives.We opted to use vFairs as a permanent solution for our global public health conference since the organization was so satisfied with the work of the vFairs staff. This is the third...

Pros

Users will have an easy time navigating the vFairs platform, and both the visual designs and the navigation may be altered to better suit the requirements of your event as well as the expectations of your audience. Also, the integration with HubSpot made it possible for team members to access data regarding attendees easily.

Cons

The possibilities for financial interaction and using an e-check are highly restricted regarding the registration options. Our conference registrants experienced certain difficulties due to our inability to offer flexible payment options.

Vendor response

Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon.

RR
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Ryan R.

Wireless, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Virtual Conferences Made Easy

Reviewed 5 years ago

We set out to create a virtual conference which included live speakers, deeply customized interactions and critical content for our business. vFairs consistently delivered for us. They were responsive, especially at critical moments of the project, flexing their schedules to meet our timelines. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] (our key POCs on the project) were clearly experts...

Pros

-Powerful reporting from a vendor team willing to go the extra mile to customize for your business needs. -Extremely responsive service. We had a critical error on the day before the conference and they stayed up all night to make it right for us. -Adaptive/customizable interfaces. We worked with vFairs to full customize the site to align to our brand, look and feel without any pushback.

Cons

-I really have to say nothing. This event was one of the most seamless interactions with a vendor I have expeeienced. We asked for a LOT of customization and new functionality. They were always willing to go the extra mile, even if they hadn’t done a specific integration or ask before.

Vendor response

Thank you for your heartwarming words, Ryan! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us maintain and improve your experience with us. We can't wait to have you back soon! :)

PG
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Peggy G.

Nonprofit Organization Management, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What to do when considering vFairs

Reviewed 4 years ago

It was a pleasure working with them even though there were some hiccups along the way. The sales staff was an immediate draw for me. He sold it without being pushy and was available to answer questions even after the agreement was signed and paid for. Thank you, [SENSITIVE CONTENT HIDDEN]. I had weekly Zoom calls with our project manager. This helped a lot because I could view the step by step process. Lots of emails back and forth, too. Communications were always open between us. Thank you, [SENSITIVE CONTENT HIDDEN].

Pros

Attendee perspective: Easy to navigate. They loved the look! Most have not seen a platform similar to vFairs. Having a lobby with a dashboard was a favorite feature. Scavenger hunt and leaderboard are great tools for member satisfaction. User perspective: If you want to impress your attendees/exhibitors, use this platform.

Cons

You must give yourself plenty of time to complete the project. Less than 3 months is not an ideal situation. We did it but it was a lot of work that included weekends. A lot of deliverables for it to happen; do all possible to meet the deadlines set by vFairs. I think the administrator should be able to do simple revisions/updates in the backend. Maybe in the future. However, after writing my comment, I understand that vFairs needs to keep the integrity of their platform; user might mess up their work.

Vendor response

Dear Peggy. Thanks for your feedback - both positive and constructive. We're absolutely honored to hear about your experience and look forward to improving it further for the next time you work with us :D

TM
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Tuhina M.

Higher Education, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Creative, easy to access and navigate Vfair Platform.

Reviewed 4 years ago

Overall Vfairs were fantastic in terms of 24/7 support, the team worked exceptionally hard to create this event, we had multiple meetings every 2 weeks for catch ups and discussions on logistics, operations and support from us in terms of communication with our students and clients. The company did the rest for digitally creating the platform, booths for the client, webinar set up and we were able to reach out to them at any point. They provided their own advice from previous events within Higher Education. Round of applause to [SENSITIVE CONTENT HIDDEN] for their calm and professionalism approach!

Pros

First time user , we wanted a simple Vfair event that was not complicated for our clients and students to utilise and navigate. This platform was accessible on multiple devices across, mobile phones, PC and laptops. The software allowed you to be as creative and focus on attention to detail regarding layout, images, content, PR&Marketing of images from human images to rotating images on a screen. As well as incorporating webinars through the auditorium room which gave you a great feel of attending a live presentation.

Cons

There were very minor glitches for example certain descriptions that was not the same dialogue within EU wordings, a webinar crash for the first 2 min during start time due to everyone trying to log in at the same time on sheer volume.

Vendor response

Thank you for taking the time to write us an exceptional review, Tuhina! Your feedback means a lot to us and we're thrilled to know the experience matched your expectations. We can't wait to assist you in times to come! :)

JC
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Jennifer C.

Education Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Event Management Solution

Reviewed 3 months ago
Pros

vFairs offered a customized package to fit our unique needs. The staff have been incredibly supportive and easy to work with throughout the entire process. They always listen to our needs and work to come up with great solutions for all of our events. My customer success manager, [sensitive content hidden], has always been responsive, helpful, and ensures everything is going well. My project manager, [sensitive content hidden], is always incredibly prompt in handling my requests and makes sure that all of our needs are met.

Cons

I cannot really say that there is anything I don't like.

BK
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Bernard K.

Nonprofit Organization Management, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gold standard customer service

Reviewed 10 months ago

Overall, we have had a very positive experience with vFairs. Our Project Manager took so many things off our plates that we would have had to handle directly ourselves with other apps, that it ended up creating a huge improvement in our work quality of life!

Pros

We have been extremely impressed with the customer support from vFairs. [sensitive content hidden] , our Project Manager, has been an outstanding support. She frequently astonishes us with the speed with which she responds to our requests.We previously used Pathable as our mobile app, prior to its being sunsetted by Community Brands. We loved it, and it was heartbreaking when they shut it down. But...

Cons

The app itself is a little clunky on the user side. Also, pairing up the QR codes from the attendees we imported to vFairs from Cvent, with the name badges that we generated directly out of Cvent.While to some extent this was an issue we didn't adequately communicate to our attendees, they also expressed confusion and frustration with the QR code scanning, as they didn't understand that for them to...

Vendor response

Thank you so much for sharing a great review! We are so glad that you appreciated vFairs user friendly features, and were happy with the support provided by our team. We hope to see you back at vFairs!

SD
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Susan D.

Research, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hybrid Academic Conference

Reviewed 2 years ago

In the end, we were highly satisfied with the vFairs platform and plan to use it again to host our hybrid conference next year. If it were not for the initial issues with abstract management/notification, they would have earned a 10/10 ranking for recommending to a colleague. During the conference itself, our experience with vFairs was perfect.

Pros

This is a company that really cares about their users' experience and satisfaction. Our project manager ([SENSITIVE CONTENT]) was absolutely outstanding. This was our first hybrid meeting (having been online in 2020 and 2021, and previously only in-person). It was a great success. The support team during the event was fantastic, and the hybrid aspects flowed seamlessly. The website/conference platform had an extremely professional appearance and were easy to navigate. We could make edits and download on the backend ourselves, or these were made quickly upon request to vFairs.

Cons

We had difficulty with the abstract management system, which was a new feature that vFairs was rolling out (and therefore did not charge us to use). In brief, the abstract submission form was not ready in a timely manner, requiring us to set up our own submission system. We then imported these submissions into vFairs, which generally worked (one field was missing from some entries), but then the abstract...

Vendor response

Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one.

RL
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Rhiannon L.

Alternative Medicine, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Botanica2022 virtual conference and trade show hosted by vfairs

Reviewed 2 years ago

This third event with Vfairs confirmed once more that for our virtual conference needs, they are without the perfect fit. What is most impressive is the level of attention to detail, commitment, patience and professionalism on the part of all team members, especially with regards our project Manager [SENSITIVE CONTENT] who accompanied us through every step right through to post-event support. As an event host and organiser it is wonderful to have complete confidence and peace of mind that all will run smoothly when the event goes live. With VFairs this is possible. We added extra functionalities and new features to this conference edition and were delighted with the results. We are continuing to receive great feedback from all who participated; delegates, speakers, sponsors, exhibitors.

Pros

This was our third event hosted by Vfairs - we came back this year mainly for the high level of professional support that the vfairs team provides with all aspects of virtual conference creation and management prior to, during and post event. What I love is that visually, all design and functionality of the platform makes a great impression on attendees and that is is extremely user friendly even for those who are not used to using virtual technology.

Cons

none I can think of. This is the closest to an in-person experience that we could expect to achieve.

Vendor response

Thank you Rhiannon for sharing your valuable feedback with us. We are so happy to be your choice for hosting the virtual events for third time in a row. And we promise that you will continue to get this level of support from our team for all your future events as well. Thank you for putting your trust in vFairs. Can't wait to work on your next events and make them a huge success as well!

PM
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Paige M.

Nonprofit Organization Management, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs helps to create a visually pleasing and engaging online event

Reviewed 3 years ago

vFairs helped us deliver an engaging online event as close as possible to the real thing during the coronavirus pandemic. The benefit it gave us in terms of audience reach is something we are taking forward as we look to plan for in-person events to return. A hybrid approach is likely to be the direction we go in, after launching our annual summit in person and having the second year online we have realised the pro's and con's to both approaches and will look to address this in our third annual event. We would highly recommend their services to anyone looking to create a visually pleasing and engaging online event.

Pros

- A great solution that allowed us to adapt and press on with an important event - the platform included all elements of our summit when we couldn't be in person, we made use of the auditorium, exhibition hall and networking lounge - as well as linking off to other platforms including an art gallery. - Holding the webinars and exhibition online meant that we could reach a much wider audience, making...

Cons

- The initial options and build of the platform could be more thorough and include everything that is possible to create - working from a blank sheet was quite daunting when we were pushed into the online events landscape during the first lockdown. There were a couple of occasions when we came across this issue (for example, wanting the event to go into people's calendars but at the point we realised...

Vendor response

Thank you for your detailed feedback, Paige. We truly appreciate you informing us about your best experiences and helping us improve the platform at the same time! We can't wait to have you back with a bigger and better event experience! :D

DK
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Debbie K.

Defense & Space, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stop searching for a virtual meeting platform - this is it!

Reviewed 3 years ago

Our first meeting was three short months after the Pandemic began and we had to evaluate available tools. vFairs quickly jumped to the top of the list. They helped us manage our project while learning the tools and implementing them at the same time. We doubled our attendance and engaged a worldwide audience with the tremendous support of the project management team. When it came time to plan our larger...

Pros

Out of the box the software is able to do almost everything a meeting planner needs to convert a face to face meeting to a virtual event. It includes a visual appealing environment, easy administrative tools, excellent user interface and loads of online resources to help you promote it and educate your audience.

Cons

We easily found a workaround, but it was confusing that some of our members had dual roles as attendees abs exhibitors and were required to have two logins.

Vendor response

Dear Debbie. Thanks for leaving us an incredible review! Your feedback means the world to us. We can't wait to have you back on an improved platform, customized simply for your needs! :D

DE
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Dan E.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Second virtual event with VFairs

Reviewed 4 years ago

We have just finished our second virtual trade show in 6 months using the VFairs platform. The project team assigned to our second event, [SENSITIVE CONTENT HIDDEN] were outstanding. They listened to our brief, implemented all our requirements and ensured our event went live on time. On the run up to the event and during the live days both project managers reacted quickly and professionally to any...

Pros

The seamless visitor journey from registration to attending the event on the live days and being able to log back in to the event for up to 30 days. The virtual event environments can be fully branded which provides additional opportunities for sponsors and exhibitors. Self service option where exhibitors can design and build their own trade stands. They have a selection of stand templates which...

Cons

Email communications from the VFairs platform tend to land in junk folders which hinders communications with registered visitors when providing updates about the event. The live and private chat room functions have a slight lag on updating and require having a separate page open in your browser for the duration of the event. Engagement is key with any virtual event so these features need to be enhanced to improve the experience for all participants.

Vendor response

Thank you for taking the time to leave us a detailed review, Dan! Our team has had the best time working with you, and we look forward to taking your feedback into account for an even more amazing experience next time! :)

RB
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Regina B.

Events Services, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Client Project | Developers Conference

Reviewed 4 years ago

Fantastic!!! [SENSITIVE CONTENT HIDDEN] was thorough and efficient in his communication when getting me all set up with the software and establishing our client contract. [SENSITIVE CONTENT HIDDEN] was incredible with communication, keeping us on task, and delivering on our clients needs at lightning speed. And the design team was incredible at producing all of the customizations, the finishing touches, and building out the environment beyond what we could have imagined. I LOVED my experience working with vFairs, I will absolutely continue recommending this platform to clients of mine, and I hope to have the opportunity to collaborate again in the future!

Pros

What I LOVED about this software was both the user-friendliness of it as well as the advanced features. It can be hard to find something as advanced, and impressive, while still being comfortable for all to use. Much of my client's audience are people who are extremely intimidated by, and new to, using technology and I was overwhelmed with all of the positive feedback from attendees about how easy their user experience was - as well as how impressed they were with the features of the platform itself. I also LOVED the team that I work with.. [SENSITIVE CONTENT HIDDEN] in sales, [SENSITIVE CONTENT HIDDEN] as my project manager, and the design team behind the scenes that brought my vision to life were all incredible. A team of true professionals and complete stars! Bravo!

Cons

I truthfully only experienced two instances where I felt the software could have been improved: 1. I wish that there was email communication features built into the software to be able to follow up with registrants to send email reminders, important updates, etc. I know that email communications are built in for communicating with booth admins - It would be great if there was also opportunity to perform...

Vendor response

Thank you for a heartwarming review, Regina! We're glad you found this experience advance, as well as user-friendly at the same time! We hope to provide you with an even more impressive experience next time! :)

PS
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Pete S.

Media Production, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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vFairs platform completely failed to deliver for our event

Reviewed 4 years ago

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the...

Pros

Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.

Cons

On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while...

Vendor response

Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark! Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery.

AA
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Alvar A.

Higher Education, 5,001-10,000 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Senior Talent Acquisition Specialist

Reviewed a month ago

Participating in a virtual job fair through VFairs was an absolute success for our company. The platform's user-friendly interface allowed us to seamlessly set up our virtual booth, showcasing our company culture, values, and job opportunities with engaging multimedia content. The live chat feature facilitated real-time interactions with candidates, enabling us to answer their questions, assess their skills, and gauge their enthusiasm for our roles. The analytics provided by VFairs gave us valuable insights into attendee engagement, helping us fine-tune our recruitment strategies. Overall, VFairs provided a convenient and effective platform for connecting with top talent remotely, and we look forward to participating in future virtual job fairs with them.

Pros

Their products are some of the best I have researched in determining a company to partner up with for our virtual job fairs. All the team member I have worked with for our past events are exceptional in customer service.

Cons

I do not have anything negative to comment on my experience with VFairs and their representatives.

JC
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Jessica C.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs took our trade show to the next level

Reviewed a year ago
Pros

My Project Manager, [sensitive content hidden] was extremely attentive and a true champion of our success. He was quick to respond with any questions, concerns, or issues that arose, and always provided clear and concise guidance on how to move forward. He demonstrated a deep understanding of the project goals and was able to effectively execute on all project tasks within a short time frame. His always-positive...

Cons

Would love to see some templates to help with content creation.

Vendor response

Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one.

TL
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Todd L.

Education Management, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good First Experience

Reviewed 4 years ago

Overall, we had a positive experience with VFairs and their format. They were very responsive to us. We were able to deliver a much larger online job fair event than we could have at an in-person event especially during the Covid-19 pandemic. We are hopeful that VFairs will implement some of the suggestions we made as well as continue to improve their product so we can continue to provide this in the future. Good product that just needs to continue to fine tune some aspects. Definitely would recommend it.

Pros

We were very pleased to be able to deliver a virtual job fair to over 50 education employers. VFairs worked with us over a two month period to help us put on our event. The platform was able to accommodate over 50 employers and their staffs along with over 800 registered job seekers. We liked the ability to connect job seekers to employers in this virtual environment instead of an in-person location that could only handle a limited number of employers and job seekers. Graphics were great and the booth set up for employers was also relatively easy.

Cons

We did experience some technical issues that prevented us from using the video interview feature for our event. Several of our employers set up Zoom calls outside the platform and that worked but we'd prefer they not have to do that in the future. We also like to see a potential waiting room where once a job seeker is selected to be interviewed by employer, those interviewing and find them easily...

Vendor response

Thank you for taking the time to leave us an incredible review, Todd! Our team is super excited to hear about your experience with us. Your feedback means a lot to us and we'll definitely be adding more quality for future events with you! :)