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vFairs

4.7
(390)

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Virtual events management software

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vFairs Pricing

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Value for money rating

4.7

/5

390

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What users say

Great experience and worth the price. It was great to work with the vFairs team and they did everything in their hands to make our event a success.
Overall we were very happy. Great platform, great price, and mostly a good experience working with their management BUT it could have been better.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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vFairs a very affordable and coprehensive virtual event platform

Reviewed 2 months ago

Outstanding customer service and initially (4 years ago) was concerned about the time difference but they team working with us worked our hours and was extremely responsive to our requests and needs.

Pros

I have been using vFairs now for 4 years to manage our virtual events where we showcase third-party add-ons for our existing ecosystems of partners that sell the products and customers wo can buy them. We initially reviewed 5-6 platforms. All had basically the same functionality but vFairs was exponentially more affordable especially if you are doing multiple events. The platform is flexible and the customer service from the team is top notch! Would highly recommend!

Cons

With Zoom being integrated into the platform I now have no detractors for the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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vFairs platform completely failed to deliver for our event

Reviewed 2 years ago

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the...

Pros

Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.

Cons

On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while...

Vendor response

Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark! Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Second virtual event with VFairs

Reviewed 2 years ago

We have just finished our second virtual trade show in 6 months using the VFairs platform. The project team assigned to our second event, [SENSITIVE CONTENT HIDDEN] were outstanding. They listened to our brief, implemented all our requirements and ensured our event went live on time. On the run up to the event and during the live days both project managers reacted quickly and professionally to any...

Pros

The seamless visitor journey from registration to attending the event on the live days and being able to log back in to the event for up to 30 days. The virtual event environments can be fully branded which provides additional opportunities for sponsors and exhibitors. Self service option where exhibitors can design and build their own trade stands. They have a selection of stand templates which...

Cons

Email communications from the VFairs platform tend to land in junk folders which hinders communications with registered visitors when providing updates about the event. The live and private chat room functions have a slight lag on updating and require having a separate page open in your browser for the duration of the event. Engagement is key with any virtual event so these features need to be enhanced to improve the experience for all participants.

Vendor response

Thank you for taking the time to leave us a detailed review, Dan! Our team has had the best time working with you, and we look forward to taking your feedback into account for an even more amazing experience next time! :)

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  • Ease of use
  • Features
  • Customer support

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Exciting platform and wonderfully dedicated team

Reviewed 4 years ago
Pros

Our not-for-profit organisation looks after the disability workforce and we found vfairs as we were looking for a platform that would be affordable, flexible and user friendly for an audience than spans across many different jobs, age groups and disabilities. We have recently completed our main event day for our virtual conference and are now in a 30-day on-demand phase where all of our presentations...

Cons

Of course given that this was our first time we had a few things that we needed to experience on the day to assist our internal processes for next time, but there will certainly be a next time! Overall we are really happy with our experience and highly recommend the dedicated and supportive vfairs team and their impressive platform.

Vendor response

Thank you for taking the time to write us this phenomenal review, Isabelle. Your business is truly important to us and we are here to assist you at any time you need us. The team is absolutely thrilled to hear about your experience and this is what motivates us to continue to work harder and provide a better quality experience each time! We can't wait to see you again! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An absolutely positive virtual conference experience

Reviewed 3 months ago

vFairs' price was what made our decision for us. Not only was their bid lower than other vendors, their package included features that would have been extra on other platforms. Their team was capable, responsive, and patient. Although vFairs has hosted academic conferences before, they were less familiar with humanities conferences. Our experience with them certainly would help to move their maturation process along. Indeed, it was such a pleasure to work with them that our organizing committee offered to provide them with free advice if they intend to expand their conference clientele.

Pros

vFairs understood our conference needs and they were more than able to provide the essential support and leadership. The platform was tremendously customizable and, together, we were able to convert a business-oriented framework to fit our academic conference needs. Their support through out the entire process was top notch. Emails were replied quickly and problems addressed right a way.

Cons

If there is ever an instance of an embarrassment of riches, it would be vFairs platform. There were so many options that figuring out where a particular adjustment lied was not always intuitive. However, we chalk this up to their lack of experience with humanities conferences. Once our vision was made clear, they were more than able to modify the platform for our purposes.

Vendor response

Thank you Dien for taking out the time and providing your valuable feedback to us. We are elated to learn that the platform fit so well with your virtual event needs. And assure you that our teams will always try to create the most customized event for you in the future as well. Looking forward to working with you again soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Platform - Just Needed Better Program Management

Reviewed 2 years ago

Overall we were very happy! Great platform, great price, and mostly a good experience working with their management BUT it could have been better. There were some hiccups and fires that needed to be put out ahead of time that caused A LOT of stress for myself who was making sure everything was ready day-of. Again, overall, we would use this software again if they would provide a more helpful/responsive management team on their end.

Pros

Ease of use was most important to us as our attendees are mostly older and we were looking to streamline the conference login and participation for our attendees. This platform nailed it! Login was simple, accessing all virtual areas was easy, and watching the sessions was simple for everyone. It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.

Cons

The "clunky" parts were the chat room, the area was separate from the rest of the platform and in a separate tab, also the integration with Stripe didn't quite integrate with the registration form as well as I would have hoped but it still worked out well. Additionally, the vFairs "team" we were working with was slow and we seemed to have some language barriers when explaining what needed to be updated or fixed prior to launching everything live. Without that part of the experience, everything would have been excellent.

Vendor response

Thank you for taking the time to write us this amazing review, Carly. The team is thrilled to know you had a magnificent experience. As for the hiccups you came across, we're grateful to you for bringing that to our notice. Your honest feedback helps us work harder and make your experience absolutely flawless for the next time you host a successful event :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VFairs Saved Our Conference!

Reviewed 2 years ago

VFairs really helped us pull this conference off. It was powerful, very moving, and we had 20 less attendees than we had in person last year. We couldn't have done this without their great team! We lost none of our sponsors which was a huge win. Our project manager [SENSITIVE CONTENT HIDDEN] and her team were stellar and had the best customer service! Thank you, Vfairs team!

Pros

We had planned a statewide mental health conference for this past May...then COVID hit. My client has had their annual conference at the venue for 40 years and it is very unique, and iconic! Vfairs helped re-create a digital version of this in just 6 weeks. It was a beautiful digital venue...truly jaw dropping and had great networking opportunities for our sponsors. We hosted over 40 sessions in 2 days. By having our conference online, many youth advocated and parents were able to attend. Usually going to the conference in-person costs an attendee around $1,000+ with food, room, and the conference price. This digital venue made it much more accessible and made our table much larger!

Cons

The networking features were really poor. We wish there had been more than just chat. We hope that next year, a video chat feature will be enabled.

Vendor response

Thank you for taking the time to write us a review, Cecily. Our team is absolutely thrilled to hear about your experience and we ensure you that your feedback will be taken under consideration for an improved experience in the future :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Annual Conference 2020

Reviewed 2 years ago

I am not sure if I would go back to using V-Fairs. I think you have a great platform but need to work on customer service and do more with the tech peice for the price you are charging. [SENSITIVE CONTENT HIDDEN] was very helpful but getting ahold of anyone at v-fairs was very difficult. The looks and graphics were wonderful but using third party designers made it very difficult to make any changes quickly.

Pros

Our attenddes enjoyed the platform and how easy it was for them to use and easy to navigate. I like that you can make your exhibitors seen just like at an inperson training. The reporting after the conference is also very nice. Our rep tried her best to accomidate all of our needs.

Cons

We did alot of research on platforms for our conference. This was or first year going virtual. We wanted a platform that we could still have exhibitors and we wouldn't have to worry about the tech peice on our own. Sales told us that everything we wanted sounded perfect for V-Fairs and we signed with you. Then it was a good month or so before we heard back from V-Fairs. I was worried we were scammed...

Vendor response

Dear Brandi. Thank you for your feedback, both positive and constructive. Your business means a lot to us and we look forward to making the suggested improvements for you in the future! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs - Have Your Next Tradeshow Event Online!

Reviewed 3 years ago

Once we had decided on using the vFairs product we were assigned a project manager who walked us through each step of the implementation process. The staff at vFairs did an excellent job of communicating with our project team. They were quick to follow-through on changes that needed to be made. Amazingly, working together, we were able to prepare the show for operation in just about 6 weeks! When the show opened they were able to quickly make some fine-tuning adjustment that helped our toughest customer to better use the interface.

Pros

People were amazed how much the software interface emulates the look and feel of a real trade show event. Customers and vendors liked the avatars in the booth and the lobby full of moving people. The software had many more features that we did not use. Our vFairs project manager quickly adapted the interface turning off the features we did not need. As we look forward to next year's show, I am certain we will add the chat feature and we will do more with media and documents.

Cons

There was some problems with people seeing the full width of the screens on certain devices. Some of our customers keep their screen resolutions set low for eye sight reasons. When this problem was discovered the staff at vFairs quickly responded. They adjusted the page layouts so that all of the data was visible.

Vendor response

Thank you for this remarkable review, Paul! Our team is especially thrilled to hear this! Your business means a lot to us and we're currently incorporating all your suggestions to ensure a flawless experience in the future :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs Review

Reviewed 4 years ago

They were all fantastic. By far the best rate for a virtual event. Every other company was expecting to charge us upwards for an event like this, yet vfairs had a much better price but the same amount of users and experience. Knowing that vfairs is located around the world, with a main location in DUBAI our team was a bit hesitant and questions them a lot about GDPR complience. The vfairs team proved...

Pros

The entire Vfairs software and platform was extremely user friendly as well as asthelictly pleasing. Most of our customers that attened the event are not focused in the tech world, and for them if it was simple to navigate. Which speaks highly, if they do not understand VR and still loved the event.

Cons

The only part I did not like, was the fact that chat rooms opend up within a new tab within the event instead of keeping the chatrooms all within on main page.

Vendor response

Thank you for taking the time to write this amazing review! Your business means a lot to us and we're absolutely thrilled to hear about your experience with us! Can't wait to have you back soon! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs review Nov 2020

Reviewed 2 years ago

This was a first time virtual event for us and we learned a lot. If we were to hold another virtual event, we would definitely use vFairs again, and would be able to make the next event even more effective. We were pleased with vFairs ability to put this event together in just 12 weeks - especially recognizing the increased volume of events vFairs is seeing.

Pros

Project managers were really very good. They were able to take concepts and help us make them workable. Graphics were engaging - attendees liked the virtual lobbies/halls/convention center and animations. Robust reporting. Value for the cost. Trade show/virtual booth design options and scalability. Great support on live days. Setup for presentations was pretty easy once we learned how to do it.

Cons

Limitations on some of the customizations. There weren't any user manuals. Would have been nice to have demo sites available for us to use in planning our event. Participants couldn't create a customized agenda. Participants couldn't modify or cancel registration information after registering - changes had to be made through administrative back-end.

Vendor response

Dear Todd. We're so happy you could take the time to leave us an amazing review. Your feedback means a lot to us and we look forward to offering nothing less than perfection the next time we see you :D

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs is AWESOME!

Reviewed 4 years ago

Before I found vFairs, I was set out to find a robust virtual event platform that could outperform our current virtual event platform. vFairs' demo and features blew me away AND it was a GREAT price point. They have helped us changed the way we do business from a virtual planning and design perceptive. I highly recommend vFairs to everyone and anyone who is interested in doing virtual events.

Pros

The developers and design team can create pretty much whatever you have in mind. This is HUGE!

Cons

Since vFairs is newer to the virtual platform scene compared to INEXPO and ON24, they're still developing things within their software.

Vendor response

Thank you for recommending vFairs, Candice! The team is thrilled to hear about your experience. Your feedback means a lot to us and we look forward to providing you with an even better service in the future! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs Review

Reviewed 3 years ago

Excellent customer service. Love them!

Pros

It is easy to navigate. In addition, the product is much more cost effective than other platforms. Their customer service is excellent!

Cons

Chatroom function could be a little more sophisticated.

Vendor response

Dear Christa, thank you for sharing your feedback - both positive and constructive. Your business, as well as what it stands for, means a lot to us and we're currently incorporating all your suggestions to ensure a flawless experience in the future :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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vFairs Success for One-Day Virtual Conference

Reviewed 4 years ago

Highly positive. Would recommend vFairs and would use vFairs again for a virtual event.

Pros

Very attentive customer service, robust functionality, and reasonable cost for a one-day virtual conference with a single track of back-to-back workshops. Our event sponsors loved the virtual exhibitor hall with highly customizable booths. vFairs team provided support to our team as well as to our speakers and sponsors. Attendees appreciated the accessibility of the virtual event, the chat functions and availability of downloadable materials/resources, and a fun leaderboard function which offered the most engaged attendees a chance to win a prize.

Cons

No major issues or dislikes... the vFairs team accommodated every request we made regarding the virtual event environment and logistics, the training of speakers and sponsors, and the custom event splash page used for promotion and registrations.

Vendor response

Thank you for recommending vFairs! We're happy to hear about the amazing experience you had with us and we hope to see you again soon! Feel free to send across any further feedback you have for us to improve our platform :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Successful Partner Event with vFairs

Reviewed 2 years ago

Overall, I am very satisfied with vFairs and their virutal exhibition product. We had a very successful event and received great feedback from partners about the platform. The vFairs team replied very timely to requests and questions - really appreciated the round the clock support. Thanks again! :)

Pros

- easy to use and navigate the backend - support on the day of the event - great customization to corporate identity - around the clock support from the vFairs team

Cons

- final environment only ready 1 day before the event, a dry run was only partially possible (however this is due to the fact we only had 8 weeks to organize everything) - low engagement in the chat

Vendor response

Thank you for your feedback, Carina. Our team works day and night to go above and beyond your expectations. We'd love to provide you with an even more improved experience for future events! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Team Environment

Reviewed 4 years ago

Great people, prompt service and big bang for the cost. We have really captured a new market for our client - over 40% of virtual event attendees have never attended an in-person event, which is huge! We continue to work together and improve upon our prior year and look forward to our next event to seeing what else can be done and what we can accomplish this time around.

Pros

Very easy to use and execute. The team makes it very easy on the client to set up and get things up and running.

Cons

Occasional limitations on things we can do but the team is always willing to come up with an alternate idea and make it work for our client.

Vendor response

We're so glad to hear about your experience with us, Nicole! Thank you for taking the time to write us an amazing review! Your business means a lot to us and your feedback helps us maintain and improve ourselves with each passing day! Can't wait to see you again! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs worked like a charm - twice!

Reviewed 4 years ago
Pros

vFairs is not just a software, it's a service. Their reps will walk you through all the steps for the creation of an online event. I most liked their speed and accuracy - any time we needed to change something, even during our event, they would have it done within minutes. It was also an incredible value for our money, and they even gave us a discount the second time around after we referred another company.

Cons

The small picture sizes / dimensions in a lot of booths make it a bit of a challenge to make your booth appealing - but given the nature of the software this isn't too important. The chat system worked well and that's all that mattered - it could be a little slow to respond at times, but it does work well overall.

Vendor response

Thank you for taking the time to write this heartwarming review, Alex! Your business is really important to us and your feedback is greatly valued. We can't wait to have you back soon! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Platform and Team

Reviewed 4 months ago

The team was very friendly, organized, helpful and kept us on track throughout the whole process.

Pros

We liked the many different options to integrate zoom, booths, breakout rooms all in one platform. The price was very affordable and we had limited firewall issues with our guests.

Cons

Some of the integrated tools can be tricky but overall the experience was great.

Vendor response

Thank you for sharing your valuable feedback with us Simone. We are elated to hear that our platform provided you with all the options/solutions that helped you to host a successful event. Looking forward to working with you again soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Virtual Job Fairs

Reviewed 4 years ago

Our corporate customers are able to reach out to their target audience with ease. They are saving money on recruitment.

Pros

The software is easy to use for all parties involved. The team at vFairs is easy to work with on all aspects of the project. The pricing is more than fair for the results you receive. We have had nothing but positive feedback from our clients.

Cons

To be honest, there are no cons at this time. We have used vFairs for 6 events and have had success at each event. The amount of people you can meet with online is greater than any physical job fair event.

Vendor response

It's always a pleasure working with your team, Scott! Thank you for this amazing review! We value your business greatly and your feedback means a lot to us! Can't wait to see you again! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An easy to configure solution

Reviewed 2 years ago

A good solution that can be ready in a few weeks depending on the complexity of the event.

Pros

The solution is easily customizable and has quite a few options, you have the hand on quite a few things.

Cons

Onboarding can be quite long and it's missing some tutorials per section. Something are also not fully customizable, or expensive to customize.

Vendor response

Thank you for leaving an incredible review, Sebastien. We're glad we could provide you with the ease you wished for, and we look forward to doing the same, and so much more for you in the future :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs is a great platform for connecting employers and job seekers

Reviewed 3 years ago

Very positive -- quality offering, reasonable price, very responsive team.

Pros

The platform is very malleable and easy to customize to your needs. The vFairs team has a large catalog of options and samples to choose from, which made decision making around our features and functionality easy. The team was also super responsive to our needs -- especially in time-sensitive moments -- and went above and beyond to provide good service.

Cons

The design was a little bit lacking -- didn't feel as contemporary as i would have liked for our young audience -- and there are some facets of the UI that are a little bit clunky. These are minor concerns in comparison to the overall value/offering.

Vendor response

Thank you for taking the time to write this review, Jason. We're extremely grateful for the kind acknowledgement for the team's hard work and also, for sharing your suggestions and concerns in order for us to improve the quality that we offer to you in the future! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NASAO Virtual Convention

Reviewed 2 years ago

We had never used the software before...and so the exhibitor and speaker training were really close to the event for our attendees. As the administrators it would have been helpful to have the administrator training sooner. The design implementation was also implemented right before the event, so we could not really see if we needed to make changes to the design sooner, based on the presentation of logos. Some of the items were a bit confusing such as uploading the registration list.

Pros

The exhibit hall had a lot of features that most of the other software companies did not have. It was also in the mid-range for pricing.

Cons

There was a lot of data entry...on the exhibit booths and sessions. Perhaps a data import could be an option moving forward.

Vendor response

We're pleased to hear about your experience, Tracy. Your feedback means a lot to us and we look forward to working with you with an even bigger event! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs Review

Reviewed 4 months ago

Overall, I'm very satisfied with vFairs, especially technical and customer support

Pros

user friendly, customizable, flexible can be used for fairs and/or conferences, able to cut down cost by using other software for breakout meetings

Cons

Registration - would like an easier way to link other registration software to vFairs events

Vendor response

Thank you Melinda for sharing your valuable feedback with us. We are glad that you are satisfied with our platform and were happy with our customer support. As far as the registration configuration is concerned, we have noted the suggestion and would work on that. Looking forward to working with you again soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great support

Reviewed a year ago

Great experience and worth the price. It was great to work with the vFairs team and they did everything in their hands to make our event a success.

Pros

It was very easy to use. Great support from the vFairs team and great technical support during the congress.

Cons

The networking features. The chat being in a different page is not efficient. Some features included in the platform didn't work properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vfairs is a great value and has great customer support

Reviewed 2 years ago

Vfairs has enabled us to stand up many virtual events this year and we're grateful for the opportunity to have worked with their team.

Pros

The ease of use both from UI and UX perspectives. Solid functionality all around.

Cons

Its downside is that it is simple and the chat functionality could be slightly better.

Vendor response

Dear Sean, thank you for leaving us this incredible review! Your business is extremely dear to our team at vFairs and we look forward to seeing you soon! :)