vFairs Reviews - Page 6

The graphics/animations, the easy use of the platform, the customer service, and the overall design.

Additional variety in the designs and maybe make it a little more user friendly for older individuals.

From the outset, the level of customer service and support we received was truly exceptional. Our dedicated project manager, [sensitive content hidden], exemplified professionalism and expertise throughout the entire process. She was responsive, gave clear explanations and instructions, and made suggestions for improvement. As first-time users of a virtual event platform, we were pleasantly surprised by the ease and seamlessness vFairs offered. The platform has intricate customization options, a user-friendly interface, and diverse features.

Although not a major setback, there is one aspect we wished we could have had more control over - the ability to edit and customize the landing page and the vFairs rooms on our own. This would have allowed us to preview different design arrangements, offering greater flexibility and immediate visualization.

​​Realyn, thank you so much for such a gracious review! We are so thrilled you were happy with our team, and that your event was a successful one. We look forward to working with you again in the future.

VFairs is a great tool for creating a dynamic experience for users. It allows for great engagement and interaction, especially during a time when in-person events were inaccessible. The team we worked with was really helpful and remained flexible as changes happened to allow us to really personalize the space.

Through the years of working with them, they really improved and added feature to meet the needs of our organization. I think the only area that created a challenge was the registration page since our events apply to different groups and there is one registration. The other area is pulling data is challenging to navigate however, that is something the team is happy to help with as well.

Thank you Jessica for sharing your valuable feedback with us. We are glad to hear that you keep returning to vFairs for hosting your events. We are also sorry to hear that you weren't satisfied with how the registration page works. But we assure you that we are working on new updates and you won't have this complain in the near future as well. Can't wait to work on more events with you!

The features below enhanced the attendees' learning experiences:1. Life-like mock-ups of people from diverse ethnicities and races2. Attractive and colorful representations of sponsors' brands and organizations3. Efficient navigation 4. Interactive atmosphere motivated and increased engagement 5. Recordings of sessions to be shared widely and after the event6. Interactive website with customized landing pages7. Quality customer service with supportive staff and timely responses8. Can-do attitude

Perhaps, build in and/or promote additional real-time engagement interactions opportunities where participants will be motivated and influenced to engage.

Vfairs provided an intuitive platform easy to use for the candidates and employers. The technical support was amazing, with immeadiate response and support previously, during and after each virtual event.

We don't have any complaints for Vfairs solutions.

Thank you for this wonderful review, Carlos! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us improve your experience with us. We can't wait to have you back soon! :)

I wanted a virtual event that looked like a live event with moving people inside and outside of the convention all. I like the Exhibit Hall with booths of different sizes and a presentation area that is easy for attendees to access.

Email features to attendees need more visibility like a sent email box to confirm that messages were sent and delivered.

Thank you Eric for providing us with your valuable feedback. We are glad to hear that we never disappoint you and you keep returning to us to host more of your events. We promise you that you will continue to get this level of support from our team and it would only get better. And we have noted your suggestion regarding the email feature. It is forwarded to the product team for review. Can't wait to plan your next event with us!

Excellent partnership supported by very responsive and highly skilled project manager and technical team.

The basic vFairs platform was not able to support the complex structure of our program. However, vFairs was able to adapt the platform to meet our needs. The work that vFairs did within a very short period of time was truly amazing.

Thank you for sharing such a great review! So glad to hear your event was a success and that you were thrilled with vFairs features. We hope to work with you again soon!

The software is very easy to use, friendly, fast and reliable, and the technical support was fabulous.

I would like to ask if there is possibility to increase size of logos where it directs the participants how to do private chat or video camera mode of communication. Also increase the box where the private chat is happening and enhance the voice for the training video because there was an echo in the background.

Thank you Ghazi for your feedback. Based on your feedback; we now allow different size of logos to appear on top of each exhibitor booth. Private chat window size has also been increased. We also have now multiple versions of training videos that can be used.

vFairs is a true virtual event venue. It makes users forget they are sitting alone at a computer and makes the event feel as close to in-person as you can get,

I wish there was better usability in terms of setting up the event. There should be a way to bulk import sessions, users, and exhibitors rather than adding one-by-one.

Although everyone (including myself) raves about vFairs user-friendly interface, interactive features, comprehensive analytics, and flexibility for customization, my loudest applause goes to [sensitive content hidden] for CONSISTENTLY providing EXCEPTIONAL customer support by ensuring a smooth experience and promptly addressing any concerns.

While vFairs offers great features, the costs can be a drawback.

Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon.

We where able to easily set up a large quantity of vendor booths, each selling a large amount of products. Navigation through our online event was excellent and the feel/vibe from the show matched the live events we participate in.

There was nothing that we where unhappy about.

Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon!

Importing students/users in bulk was easy, no password requirement made student login easy

pulling booth engagement was difficult to streamline. 10 or 15 zip files all with 5-8 folders inside them was hard to organize into one single spreadhseet. lots of copying and pasting. would be helpful for there to be a total engagement section for each booth, instead of having to add each users engagement. Being able to filter users/students by school and not just county would be great

Thank you Candace for sharing your valuable feedback wit us. We are glad that your students were able to login without facing any issue. And we are sorry that you had to face an inconvenience with adding resources to the booths. We have forwarded your suggestion to the product team and they will look into this. We look forward to working with you again soon!

Ease of use, and includes everything an in person event would include plus tracking. We know what our attendees are interested and what they want to do.

When it's busy, not knowing who from our team is following up with an attendee without using an external chat for staff.

Thank you for the kindest words, Zora. We're happy to have provided you with a platform that matched your expectations. We look forward to seeing you soon! :)

The functionalities which we required were all available. We wanted to make our platform inclusive for all diversities and the platform provided us with all options whichever we required. Was a pleasure to know how accommodating the software is to our different unique needs.

The only thing we thought could have been enabled in the option to have automatic subtitles for all the videos. But, nonetheless, there was an option to add transcriptions, which served the purpose.

Thank you for writing an incredible review, Sandeep! We are happy to have matched your expectations with our service. Feel free to share any further feedback that may help us improve our service in the future! :)

We have used vFairs for two conferences. We had very specific requests for holding our event which included live sessions with breakout rooms, on demand sessions, a poster hall, exhibitor area, and other content. The team was able to build a beautiful platform which was easy for the attendees to navigate. It gave the attendees the conference experience while viewing from home.

We had to use youtube to create closed captioning services for our on-demand videos. When the videos first aired it was hard for the users to activate the closed captioning services. However, when the videos went to on-demand status, the captions were easily activated.

Thank you Dave for sharing your valuable feedback with us. We are glad to hear that the team you were assigned created an event exactly how you wanted it. As far as the inconvenience you had regarding closed captioning, we apologize for that. And would forward this to the product team to work on a solution. Looking forward to working with you again soon!

Easy to customize, many options available. We could elect to use or not use virtually any feature of the platform. Setup took exactly as long as estimated and we were able to build an event from scratch in only a few months.

Analytics and reporting could be easier to access. Some sort of self-service or employer dashboard would be helpful without having to rely on the vFairs staff to provide.

Thank you for your kind words, Perkins. We're sure to incorporate the feedback you have for us as we continue to improve the quality of the experience we provide! :)

- easy to use and navigate the backend - support on the day of the event - great customization to corporate identity - around the clock support from the vFairs team

- final environment only ready 1 day before the event, a dry run was only partially possible (however this is due to the fact we only had 8 weeks to organize everything) - low engagement in the chat

Thank you for your feedback, Carina. Our team works day and night to go above and beyond your expectations. We'd love to provide you with an even more improved experience for future events! :)

I love that we can create a community feeling for our virtual offerings

I think the accessibility aspects could be improved a bit more. Recommend working with individuals for their consult on this who use devices etc to access content.

Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us.

We are planning a first year conference in a virtual environment. vFAIRS has been there every step of the way with us, even though we've been working out a lot of logistical details on our end. Their professionalism and patience has been invaluable in bringing this event to life. Our account rep [sensitive content hidden] has been extremely responsive and helpful with all of our questions.

As someone with a web development background, I am more comfortable with a lot more backend control, but for the average user I think the platform is perfectly suited.

It is easy to use and understand. The environment is very visually appealing and has tremendous flexibility. You can have multiple events within the same year and change the look and feel to keep it interesting for attendees.

there is not a single thing that I don't like

Thank you for this AMAZING review, Denise! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us improve your experience with us. We can't wait to have you back soon! :)

I really like their adaptability. They have grown with us in hybrid events and strive to met every need we have in a platform as we grow.

Time zones can be a little challenging some times with most of the people working on our event being located in the Middle East.

Thank you for choosing vFairs! We look forward to continuing to work with you in the future!

The vFairs platform is very user firmly - both as the Administrator and the attendee of a virtual event. There were many opportunities within the platform - including video based events, chat based networking, and gamification. But the real benefit to the vFairs is the high quality customer service and the program manager assigned to our event. Working with our program manager, [SENSITIVE CONTENT], has led to a very successful experience in the past.

I have not identified any cons to the software.

Thank you Julie for providing us with your valuable feedback and appreciating our platform. We assure you that we will continue to provide the same level of customer support in your upcoming events as well. Looking forward to working with you again soon!

I very much appreciated my project manager, [SENSITIVE CONTENT HIDDEN] for his quick response and support

*We need to have music with the exterior lobby *To have the option of disable the public chat *Importing users from excel sheet

Thank you for your kind recommendation, Sherif! We're honoured to have worked with you and look forward to seeing you again soon! :)