viCloning Pricing, Features, Reviews & Comparison of Alternatives

viCloning

Intelligent Virtual Agent + Live Chat

4.0/5 (2 reviews)

viCloning overview

Ever wondered how to provide quality consistent around-the-clock customer service and support on your website? With viCloning, it is just a click away! Providing customer service 24/7/365 has never been so easy!

viCloning shows up as a chat bar docked at the bottom of your website. Visitors chat with you intelligent virtual agent simply by clicking on the widget.

Why viCloning?
- viCloning is 40 times cheaper than live chat
- viCloning is 20 times cheaper than replying to emails
- viCloning is 60 times more economical than answering phone calls
- Quick and easy to deploy
- Easy administration and management
- Save time and money
- viCloning doesn't sleep, go to lunch or on vacation
- Powered by an advanced Natural Language Processing engine assures accuracy of responses
- Automatic and proactive trainers
- and more!

Pricing

Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Portuguese, Russian, Spanish
viCloning screenshot: viCloning Is The BestviCloning screenshot: viCloning AnalyticsviCloning screenshot: viCloning Q&A InterfaceviCloning screenshot: viCloning Homepage

viCloning reviews

Excellent
0
Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
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Bornemisza

Top notch , must have !

Reviewed 2013-06-21
Review Source: GetApp

I have tried several live chat options for my website and this one seems to be the most convenient by far . Very intuitive and userfriendly , most importantly quite easy to set up .

Pros
Easy setup Great costumer experience feedback cost effocient

Cons
Takes time to set up all the nessecery questions & answers Like all good things in this world does not come free

Rating breakdown

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Reuben Tishkoff

Good workable solution for SMEs

Reviewed 2013-06-21
Review Source: GetApp

A solution that many small businesses will enjoy as it is a good workable product although a little rough around the edges. The system is user friendly and easy to get up and running in very little time.

Rating breakdown

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viCloning features

API (359 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (160 other apps)
Automatic Notifications (196 other apps)
CRM Integration (132 other apps)
Calendar Management (180 other apps)
Custom Fields (147 other apps)
Customer Database (152 other apps)
Customizable Branding (192 other apps)
Customizable Reporting (160 other apps)
Customizable Templates (166 other apps)
Data Import/Export (175 other apps)
Electronic Payments (131 other apps)
Email Integration (186 other apps)
Mobile Integration (128 other apps)
Real Time Data (130 other apps)
Reminders (184 other apps)
Reporting & Statistics (226 other apps)
Social Media Integration (163 other apps)
Third Party Integration (212 other apps)

Additional information for viCloning

Key features of viCloning

  • Powerful Natural Language Processing Engine
  • Around-the-clock personalized customer service
  • Easy-to-use dashboard
  • True 24/7/365
  • Integrated Live Chat
  • No human required
  • No IT skills required
  • Comprehensive real-time analysis
  • Economical and Efficient
  • API
  • Integration with IM clients
  • Fully customizable to suit your branding
  • Customer Intelligence
  • Integration with CRM
  • Fully Featured Reporting System
  • Function with CMS
  • Up-selling Tools
  • Multilingual
  • Cross-selling Tools
  • Multiplatform
View All Features

Benefits

Save Money · Increase Sales · Improve Customer Satisfaction

viCloning is affordable. It costs the same as a typical live chat solution but without the hidden human and monetary cost, or the tremendous opportunity cost of splitting your time between running your business and providing customer support.

viCloning is simple. It doesn’t require IT skills, and only takes five minutes to setup. It is the first intelligent virtual agent solution that can be easily self-managed.

viCloning uses a natural language engine to understand the meaning of the question. It is the first intelligent virtual agent with automatic self-learning and a user-friendly, proactive trainer. It can support more than 35 languages ensuring that no matter what language a customer speaks, it will be understood.

viCloning doesn’t sleep, go to lunch or on vacation. It is the only true 24/7/365 customer service and support solution that delivers a consistent level of service.

The questions customers ask, and how they ask them, are an invaluable insight. viCloning provides real-time comprehensive analysis and customer intelligence tools which allow companies to understand their customers better than ever before.

viCloning is incredibly scalable and can easily grow with companies as they transform from a humble start-up to a large corporation.