Additional information for viCloning
Key features of viCloning
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- Powerful Natural Language Processing Engine
- Around-the-clock personalized customer service
- Easy-to-use dashboard
- True 24/7/365
- Integrated Live Chat
- No human required
- No IT skills required
- Comprehensive real-time analysis
- Economical and Efficient
- Integration with IM clients
- Fully customizable to suit your branding
- Customer Intelligence
- Integration with CRM
- Fully Featured Reporting System
- Function with CMS
- Up-selling Tools
- Cross-selling Tools
Save Money · Increase Sales · Improve Customer Satisfaction
viCloning is affordable. It costs the same as a typical live chat solution but without the hidden human and monetary cost, or the tremendous opportunity cost of splitting your time between running your business and providing customer support.
viCloning is simple. It doesn’t require IT skills, and only takes five minutes to setup. It is the first intelligent virtual agent solution that can be easily self-managed.
viCloning uses a natural language engine to understand the meaning of the question. It is the first intelligent virtual agent with automatic self-learning and a user-friendly, proactive trainer. It can support more than 35 languages ensuring that no matter what language a customer speaks, it will be understood.
viCloning doesn’t sleep, go to lunch or on vacation. It is the only true 24/7/365 customer service and support solution that delivers a consistent level of service.
The questions customers ask, and how they ask them, are an invaluable insight. viCloning provides real-time comprehensive analysis and customer intelligence tools which allow companies to understand their customers better than ever before.
viCloning is incredibly scalable and can easily grow with companies as they transform from a humble start-up to a large corporation.