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VideoPeel

4.8
(10)

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Video capturing platform for collecting customer testimonial

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(0)

VideoPeel Pricing

Pricing overview

Value for money rating

4.4

/5

10

Price starts from

69

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

VideoPeel is offered across three pricing plans, outlined below.

Free: $0 per month
Pro: $69 per month (monthly billing), $49 per month (annual billing)
Premium: $399 per month (monthly billing), $249 per month (annual billing)

For Enterprise plan, contact VideoPeel.

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1 reviewer mentioned:

MH
AvatarImg

Mark H.

Cosmetics, 201-500 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Decent product, but awful business practices

Reviewed 2 years ago

Over-all, the software felt a bit clunky, but was a great concept that I'd have loved to have experienced more. I was invited to meet with a rep of their team to discuss integration with Shopify, a new feature they had released days before. I had bought a lifetime deal they offered on Appsumo, and was shocked when the rep suggested we pay $2k a month just for the privilege of having the app talk to our eCommerce software. On our call was a second rep, who was in charge of customer onboarding, and they invited me to share my thoughts on how they could win customers like myself. Needless to say, they weren't actually interested in hearing feedback, and the rep cut our call short, hung up on me after calling me obnoxious.

Pros

It's an innovative idea and UGC is a big part of any ecommerce brand. We all struggle to get customers to feel like giving us testimonial so on paper this app and tool is any marketer's dream.

Cons

I honestly think their holier than thou attitude to customer service is their largest downfall. I also did not enjoy their pricing structure where they reel in customers with life time deals on apps like appsumo, only to turn around and try and upsell them in the thousands to intergrate it into apps like shopify.