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Value for money rating
4.4
/5
10
Price starts from
69
Per month
Per Feature
Price starts from
75
/user
Per month
Pricing model
Free trial
Price starts from
150
Per month
Pricing model
Free trial
Price starts from
85
Per month
Pricing model
Free trial
Price starts from
44
Per month
Pricing model
Free trial
Price starts from
125
Per month
Pricing model
Free trial
Mark H.
Cosmetics, 201-500 employees
Used other for less than 6 months
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Over-all, the software felt a bit clunky, but was a great concept that I'd have loved to have experienced more. I was invited to meet with a rep of their team to discuss integration with Shopify, a new feature they had released days before. I had bought a lifetime deal they offered on Appsumo, and was shocked when the rep suggested we pay $2k a month just for the privilege of having the app talk to our eCommerce software. On our call was a second rep, who was in charge of customer onboarding, and they invited me to share my thoughts on how they could win customers like myself. Needless to say, they weren't actually interested in hearing feedback, and the rep cut our call short, hung up on me after calling me obnoxious.
It's an innovative idea and UGC is a big part of any ecommerce brand. We all struggle to get customers to feel like giving us testimonial so on paper this app and tool is any marketer's dream.
I honestly think their holier than thou attitude to customer service is their largest downfall. I also did not enjoy their pricing structure where they reel in customers with life time deals on apps like appsumo, only to turn around and try and upsell them in the thousands to intergrate it into apps like shopify.