Visibook Features

Visibook

Client appointment scheduler & business calendar

4.6/5 (614 reviews)

Visibook Feature Summary

  • Appointment reminders
  • Payment processing
  • Recurring appointments
  • Online scheduling
  • Booking and customer tracking
  • Individual and class scheduler
  • Payment tool
  • Client messaging & notes
  • Client scheduling
  • Personal calendar integration
  • Appointment management
  • Self-service booking URL
  • Automatic appointment reminders
  • Overlapping appointments
  • Availability management
  • Mobile scheduling
  • Calendar share URL
  • Contact / client database
  • Customer history
  • Calendar sync with Google
  • Client communication (text, mobile, email)
  • SMS text and email confirmations
  • Instructor scheduling
  • Customer tracking

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (357 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (159 other apps)
Automatic Notifications (194 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (159 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


851 reviews

See all iPhone Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


285 reviews

See all Android Apps

Visibook Feature Reviews

25 reviewers had the following to say about Visibook's features:

Mark Punyanitya

The best scheduling & calendar integration

2017-07-18

Complete control over calendar integration

Pros

I love the multiple choices available for each option: Person-can add multiple company personnel Service-can list different services, even rates Time-can list different lengths and starting times

Cons

Full calendar invite between customer and company representative would be good so that we can see when someone accepts the invitation directly in the invite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Whitney Babel

Love this software

2019-05-10

Easy to use. Customizable.

Pros

Love that it sends reminders. Everything I was looking for at my salon

Cons

That was fine but it was a little bit of a hassle when trying to book at that time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Thank you for review!

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Brandon Armentrout

Absolute best for booking appointments.

2018-03-22

None

Pros

I love that my clients can book from my website or from my social media pages.

Cons

I wish it had a customer relationship management integration of way to pull the customer listing in a popular format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jo Welsby

I love this little app. It's so quick, and does most things I need from booking software.

2018-03-02

Clear appointments, and notifications.

Pros

Integration with Gmail.

Cons

The inability to export contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany Armentrout

Visibook was a great addition this tax season.

2018-07-02

Pros

The appointment reminders were wonderful!

Cons

It would be great if we could get VIsibook to integrate with our other calendar, but will continue to use regardless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Punyanitya

Great integration

2016-12-07

Have thoroughly been enjoying using visibook with all of the client, service, provider, /'d calendar integrations.

Pros

Integration between all of the company items: services, providers, customers, etc

Cons

I wish iOS calendar integration was not just a copy of visibook calendar so that I can see a customer accepting an invitation and also rescheduling m.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Media Production company, 1-10 employees)

A mobile-friendly appointment schedule.

2019-06-19

Pros

A gentle reminder helps to prepare for the meetings.

Cons

I think a blank template with user input is more effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan MacDonald

Ryan’s Review

2018-07-28

My experience has definitely been positive

Pros

Ease of use, streamed line processed, automatic calendar integration and much more

Cons

There could be a separate app for site owners

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathleen Dean

Visibook

2019-03-29

I would recommend this software for price and ease of use.

Pros

I also enjoy the automatic reminders and email integration.

Cons

I cant find anything wrong with this software as of right now, but then again i havent used it for very long and am still getting used to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Thank you for your review and feedback!

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Debjit Biswas

Most simple appointment and scheduling app.

2019-03-26

I love the simplicity but WP integration is a must for me.

Pros

The lack of support for 3rd party integration is what it needs for the next features.

Cons

No 3rd party like WP integration makes using it for the advance customer very difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Thanks for your review!

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David Wilson

So easy to use

2017-08-04

Easy to create and customize appointments, track and view clients and trainers

Pros

I like how easy it is to set appointments, and I don't have to take extra steps to let clients know about or remind them of appointments

Cons

Everything can always be more customizable, but can't think of anything off the top of my head.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lazzat Olarti

Convenient and easy to use

2017-01-20

Visibook offers exactly what I was looking for: automated email and text reminders, professional look and delivery.

Pros

Ease of use, convenient, auto-reminders

Cons

none come to mind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Visibook

Please make text for Service editable so it can be customized to each client. Also, an option to indicate location meeting would be great.

Source: Capterra
Helpful?   Yes   No
Read more
Lic. Francia Sanoja @balanfit

Schedule your appointments practically and easily with Visibook

2019-01-09

My personal experience has been very good for allowing me to respect a schedule of appointments and its systematized handling from my cell phone.

Pros

The simplest and most practical way to schedule appointments for my patients, allowing me not only to synchronize with my google calendar, but also to interact with the patient and channel payments.

Cons

To improve this detail it would be functional to integrate more effectively with the reservation payments prior to the consultation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Thank you for your review and feedback! If you set up a cancellation policy along with payment processing, then customers won't be able to last-minute cancel without penalty. Please contact us at hello@visibook.com if you have any questions on how to implement this.

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Andrea McIntyre

Visibook for Spa like business

2018-12-18

Saves time finding a day and time for an appointment.

Pros

I love how easy it is to share to a variety of places, ie. social media, email, text etc..

Cons

A customer review option for them to post to their social media sites would also be beneficial for business growth.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Hi Andrea,

Thanks for your feedback! Fyi, as the merchant, you can always reschedule appointments just by clicking on the appointment, then clicking on the time. You'll see options to update the date and / or time.

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talin isa

starter business

2016-10-02

however, i wish there was option for reporting, to export out or get a report of all your clients in the data base.

Pros

pricing, ease of use.

Cons

no report to get clients info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Visibook

when deleting a calendar, it doesn't delete automatically. my old calendar is still available, and i accidentally book clients under that.

Source: Capterra
Helpful?   Yes   No
Read more
Brooke Pizzano

Easy to use, has a lot of great features

2018-02-26

Pros

Love how it sends text reminders to my clients and I.

Cons

I wish there was a better way to keep track of my client reminders, a way to remember things about them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Fee O'Shea

So Easy And Does The Job

2017-01-20

It is so very easy to load up the schedules, it has excellent reminders both on my desktop and phone and reminds the client.

Pros

The dashboard is simple and easily laid out.

Cons

At this point, I have no cons to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Visibook

As it covers exactly what I need and want in a booking schedule I can think of no other ideas except I hope that visibook doesn't tinker around with it too much :)

Source: Capterra
Helpful?   Yes   No
Read more
Lisa Martin

Easy e-scheduling

2018-04-04

Easy self scheduling for clients

Pros

You can customize with your own branding and customers can schedule online according to your personally defined criteria and times.

Cons

It can seem a little rigid and maybe a little hard to navigate in the beginning but once you get used to it it's not such a big deal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 201-500 employees)

An Easy Solution For Freelancers To Manage Appointments

2018-12-29

Pros

-Easily schedule customers and send email or SMS reminders. -Eliminates scheduling conflicts and can focus on more important business aspects -Sync with Google Calendar.

Cons

-Slight learning curve at first at setting up appointments and syncing calendar. -Some features like setting business hours are harder on mobile.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Thanks for your review. We'd love to hear more about how we can make Visibook easier to use. Please send us an email at hello@visibook.com with some details on what you found difficult; we'd love to continue to make it better.

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Coty Thebo

Easy To Use Service

2019-05-03

I love the text and email reminders for the next days clients.

Pros

What I like most is the availability to send a link to my calendar to potential clients so they can see my availability before we take our relationship further.

Cons

I would really love a better mobile app. While it is easy to learn to use, often trying to schedule availability is difficult on a small screen.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Thank you for your feedback!

Read more
Anonymous
A verified reviewer

I was looking for an online booking tool to track my appointments, Fits my needs perfectly!

2018-02-26

Allows me to spend time doing what I love!

Pros

Love the reminder Text and Email feature!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Nguyen Le

Fantastic. All my clients love it as well

2018-02-27

Makes bookings a lot easier

Pros

I like that it can import my contacts from my phone.

Cons

I wish that the calendar is automatically open unless I block off the time slots myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Healy

Best business app!

2017-03-05

Easy to communicate with customers, easy to manage appointments.

Pros

Calendar sync with Google, easy setup, communication with customers, appointment reminders for customers and myself, easy to follow calendar link, much more

Cons

I perform my services at local fields in our area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Visibook

It's great! Thanks.

Source: Capterra
0 of 1 people found this review helpful
Helpful?   Yes   No
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Rachel Leung

Easy to use and efficient!

2018-02-27

Pros

I like the reminder emails a particular calendar the before appointments to you and your clients it saves me time!

Cons

I only use this as an app for myself but sometimes when editing my schedule for slots and times then booking appointments for a new Client but exsisting on my phone it gives me a hard time on my search to find then pull my client from my business cell phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Keiko Walsh

Setup took no time, and really easy to get it going. Really simple to use yet professional look.

2018-02-27

Free yet professional looking booking service. I am just starting out with low and tight budget, and this app got me going with no expense and little effort.

Pros

Email and text notifications and reminders are convinient and professional looking.

Cons

I teach group fitness class, and you cannot see class names or time in a calendar view, so you have to drill in each day to see what they are.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more