Visibook Features

Visibook

Client appointment scheduler & business calendar

4.59/5 (485 reviews)

Visibook Feature Summary

  • Appointment reminders
  • Payment processing
  • Recurring appointments
  • Online scheduling
  • Booking and customer tracking
  • Individual and class scheduler
  • Payment tool
  • Client messaging & notes
  • Client scheduling
  • Personal calendar integration
  • Appointment management
  • Self-service booking URL
  • Automatic appointment reminders
  • Overlapping appointments
  • Availability management
  • Mobile scheduling
  • Calendar share URL
  • Contact / client database
  • Customer history
  • Calendar sync with Google
  • Client communication (text, mobile, email)
  • SMS text and email confirmations
  • Instructor scheduling
  • Customer tracking

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (287 other apps)
Activity Dashboard (153 other apps)
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Automatic Notifications (142 other apps)
Automatic Reminders (139 other apps)
CRM Integration (101 other apps)
Calendar Management (133 other apps)
Contact Database (100 other apps)
Custom Fields (112 other apps)
Customer Database (106 other apps)
Customizable Branding (134 other apps)
Customizable Reporting (118 other apps)
Customizable Templates (113 other apps)
Data Import/Export (133 other apps)
Electronic Payments (105 other apps)
Email Integration (131 other apps)
Mobile Integration (108 other apps)
Reporting & Statistics (138 other apps)
Social Media Integration (118 other apps)
Third Party Integration (145 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


134 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Visibook Feature Reviews

25 reviewers had the following to say about Visibook's features:

Jo Welsby

I love this little app. It's so quick, and does most things I need from booking software.

2018-03-02

Clear appointments, and notifications.

Pros

Integration with Gmail.

Cons

The inability to export contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Mark Punyanitya

The best scheduling & calendar integration

2017-07-18

Complete control over calendar integration

Pros

I love the multiple choices available for each option: Person-can add multiple company personnel Service-can list different services, even rates Time-can list different lengths and starting times

Cons

Full calendar invite between customer and company representative would be good so that we can see when someone accepts the invitation directly in the invite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Brandon Armentrout

Absolute best for booking appointments.

2018-03-22

None

Pros

I love that my clients can book from my website or from my social media pages.

Cons

I wish it had a customer relationship management integration of way to pull the customer listing in a popular format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan MacDonald

Ryan’s Review

2018-07-28

My experience has definitely been positive

Pros

Ease of use, streamed line processed, automatic calendar integration and much more

Cons

There could be a separate app for site owners

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Brittany Armentrout

Visibook was a great addition this tax season.

2018-07-02

Pros

The appointment reminders were wonderful!

Cons

It would be great if we could get VIsibook to integrate with our other calendar, but will continue to use regardless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Punyanitya

Great integration

2016-12-07

Have thoroughly been enjoying using visibook with all of the client, service, provider, /'d calendar integrations.

Pros

Integration between all of the company items: services, providers, customers, etc

Cons

I wish iOS calendar integration was not just a copy of visibook calendar so that I can see a customer accepting an invitation and also rescheduling m.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Wilson

So easy to use

2017-08-04

Easy to create and customize appointments, track and view clients and trainers

Pros

I like how easy it is to set appointments, and I don't have to take extra steps to let clients know about or remind them of appointments

Cons

Everything can always be more customizable, but can't think of anything off the top of my head.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Lazzat Olarti

Convenient and easy to use

2017-01-20

Visibook offers exactly what I was looking for: automated email and text reminders, professional look and delivery.

Pros

Ease of use, convenient, auto-reminders

Cons

none come to mind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Visibook

Please make text for Service editable so it can be customized to each client. Also, an option to indicate location meeting would be great.

Source: Capterra
Helpful?   Yes   No
Read more
Brooke Pizzano

Easy to use, has a lot of great features

2018-02-26

Pros

Love how it sends text reminders to my clients and I.

Cons

I wish there was a better way to keep track of my client reminders, a way to remember things about them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Nguyen Le

Fantastic. All my clients love it as well

2018-02-27

Makes bookings a lot easier

Pros

I like that it can import my contacts from my phone.

Cons

I wish that the calendar is automatically open unless I block off the time slots myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fee O'Shea

So Easy And Does The Job

2017-01-20

It is so very easy to load up the schedules, it has excellent reminders both on my desktop and phone and reminds the client.

Pros

The dashboard is simple and easily laid out.

Cons

At this point, I have no cons to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Visibook

As it covers exactly what I need and want in a booking schedule I can think of no other ideas except I hope that visibook doesn't tinker around with it too much :)

Source: Capterra
Helpful?   Yes   No
Read more
talin isa

starter business

2016-10-02

however, i wish there was option for reporting, to export out or get a report of all your clients in the data base.

Pros

pricing, ease of use.

Cons

no report to get clients info.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Visibook

when deleting a calendar, it doesn't delete automatically. my old calendar is still available, and i accidentally book clients under that.

Source: Capterra
Helpful?   Yes   No
Read more
Lisa Martin

Easy e-scheduling

2018-04-04

Easy self scheduling for clients

Pros

You can customize with your own branding and customers can schedule online according to your personally defined criteria and times.

Cons

It can seem a little rigid and maybe a little hard to navigate in the beginning but once you get used to it it's not such a big deal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie Marie Muskat

Visibook allows me to easily set appointment availability and book appointments

2018-03-05

Pros

Visibook has an easy interface for clients to see and book appointments, message me as needed, and get automatic appointment reminders

Cons

Many times I click on a slot in the calendar, and cannot see the proper screen of options (some are cut off, sometimes it is simply blank), and I have try multiple times to complete the task sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cass Rackley

Decent value for the cost

2018-07-31

It is a basic program, but it is nice because it sends a text or email reminders to my clients and is a good value.

Pros

Automated reminders, imported contacts from my phone.

Cons

Difficulty setting availability for multiple users. I couldn’t figure out how t book appointments so my colleague could see when the room was in use. I also couldn’t mark myself as unavailable.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Healy

Best business app!

2017-03-05

Easy to communicate with customers, easy to manage appointments.

Pros

Calendar sync with Google, easy setup, communication with customers, appointment reminders for customers and myself, easy to follow calendar link, much more

Cons

I perform my services at local fields in our area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Visibook

It's great! Thanks.

Source: Capterra
0 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Jason Reyes

Pretty Great - A bit of room to grow

2016-12-07

So far, Visibook has been very helpful in sending appointment reminders to clients.

Pros

Appointment Reminders.

Cons

Limited Capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

7/10
Source: Capterra
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Lizzy McCahan

Love Visibook!

2018-07-28

Pros

I love the way it imports from my contacts so when I book a client it can send them a confirmation text or email and then sends a reminder 24 hours before the appointment.

Cons

I wish I could customize the confirmation texts and reminders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lilliana Feliciano

Is so practice

2017-02-22

Very nice aplication Is very easy Has a nice Features Appointment Reminders Automated Scheduling Calendar Management Group Scheduling Online Scheduling Payment Processing Recurring Appointmen

Pros

Is very easy

Cons

Everithing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Visibook

No

Source: Capterra
Helpful?   Yes   No
Read more
Trevor Carmick

I use this program to book freelancers for my university events.

2018-02-26

No more missed bookings with freelancers!

Pros

I love that it automatically sends out notifications to bookings.

Cons

I'd love to be able to customize the features more and allow the bookings to fit more of my needs to book freelancers when events overlap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Petrich

Easy to use.

2018-02-26

Pros

I like that it syncs with my google calendar and I can import contacts directly from my mac/phone.

Cons

I don't like the following situation: when you are completely booked of appointments customers don't see anything on your calendar and it looks like you just don't have any hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Crystal Gordon

Great easy to use system.

2017-08-02

I love the automatic reminders

Pros

I love that the system has the option for an automatic reminder and confirmation!

Cons

No shortcut available. I would like to see a shortcut in the future. As well as the option to book appointments offline and sync the system. Takes a few minutes to bring the app up regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I was looking for an online booking tool to track my appointments, Fits my needs perfectly!

2018-02-26

Allows me to spend time doing what I love!

Pros

Love the reminder Text and Email feature!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Hearn

Love the ease of Visibook

2016-12-07

Knowing that it automatically sends a reminder 24 hours before a client's appointment helps reduce no-shows.

Pros

It's so easy!!

Cons

Editing the calendar has been a little challenging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great booking Software/ App for Start up Business Scheduling

2018-03-15

Affordable Scheduling

Pros

Text messages are included which is great one. Automatic notification through email and text.

Cons

Sometimes it freezes and there is no way to get in from the App or the Website. The payment methods is limited to one option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more