App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Vivocha Logo

Vivocha

Next Generation Customer Interaction Platform

(4)

Vivocha Alternatives & Competitors

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Integrated with


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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

Features

Total

Genesys Cloud CX logo
Vivocha logo

22

151

23

features in common

22

features in common

Genesys Cloud CX logo

Genesys Cloud CX user ratings

Functionality

4.2
(225)

Top features

  • IVR/Voice Recognition

    5.0

  • Third-Party Integrations

    5.0

  • Live Chat

    5.0

Vivocha logo

Vivocha user ratings

Functionality

4.0
(2)

Unique features

  • Appointment Management

    N/A

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.1

4.1

Vivocha logo
0.0

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
UJET logo
4.6
(132)

Customer interaction & support platform with CRM integration

Features

Total

UJET logo
Vivocha logo

17

66

23

features in common

17

features in common

UJET logo

UJET user ratings

Functionality

4.6
(132)

Top features

  • Support Ticket Management

    5.0

  • Live Chat

    5.0

  • Call Routing

    5.0

Vivocha logo

Vivocha user ratings

Functionality

4.0
(2)

Unique features

  • Activity Tracking

    N/A

  • Callback Scheduling

    N/A

  • Event Triggered Actions

    N/A

Pricing

Value for money

UJET logo
4.8

4.8

Vivocha logo
0.0

What users say about UJET's value for money

The features available for call routing are amazing. There are some small tweaks but nothing that hinders the ability to receive and place calls so overall we love this tool.
Because technology failed at times, sometimes this affects UJET. There are times when the software will go down and we are unable to type or communicate with the customers.