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Vivocha vs Giosg Comparison

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Overview

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features34
  • API
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Center Management
  • Call Recording
  • Callback Scheduling
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Conversion Rate Optimization
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Document Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Geolocation
  • Geotargeting
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Video Support
  • Virtual Assistant
  • Website Visitor Tracking
  • Workflow Management
  • Total features22
  • API
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Center Management
  • Call Recording
  • Callback Scheduling
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Conversion Rate Optimization
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Document Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • File Transfer
  • Geolocation
  • Geotargeting
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Video Support
  • Virtual Assistant
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations16
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk