Vivocha vs giosg Live Chat Comparison

Overview

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$52.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(2)

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features24
  • API
  • Activity Tracking
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Discount Management
  • Document Management
  • Event Triggered Actions
  • File Transfer
  • Forms Management
  • Geolocation
  • Instant Messaging
  • Mobile Integration
  • Multi-Channel Communication
  • Real Time Analytics
  • Real Time Updates
  • Rules-Based Workflow
  • Swimlanes
  • Two-Way Audio & Video
  • Video Support
  • Web Forms
  • Workflow Management
  • Total features14
  • API
  • Activity Tracking
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Call Recording
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Discount Management
  • Document Management
  • Event Triggered Actions
  • File Transfer
  • Forms Management
  • Geolocation
  • Instant Messaging
  • Mobile Integration
  • Multi-Channel Communication
  • Real Time Analytics
  • Real Time Updates
  • Rules-Based Workflow
  • Swimlanes
  • Two-Way Audio & Video
  • Video Support
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Vivocha vs. giosg Live Chat

See how Vivocha and giosg Live Chat stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.