Vivocha vs REVE Chat Comparison

Overview

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects...

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$52.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(2)

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

(14)

5

4

3

2

1

8

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features24
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Authentication
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Recording
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Document Management
  • Email Alerts
  • Email Integration
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Geolocation
  • Instant Messaging
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Offline Access
  • Queue Manager
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Updates
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Streaming
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • Website Integration
  • eCommerce Integration
  • Total features39
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Authentication
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Behavior Tracking
  • Call Recording
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Chat
  • Chat Transcript
  • Collaboration Tools
  • Collaborative Workspace
  • Conversion Rate Optimization
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Document Management
  • Email Alerts
  • Email Integration
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Geolocation
  • Instant Messaging
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Offline Access
  • Queue Manager
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Updates
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Streaming
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Vivocha vs. REVE Chat

See how Vivocha and REVE Chat stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.