Vivocha Pricing Plan & Cost Guide

Vivocha

Next Generation Customer Interaction Platform

4.5/5 (2 reviews)

Vivocha Pricing

Starting from: $52.00/month

Pricing model: Subscription

Vivocha licence fees are charged on a per-user, per-month basis to give you step-by-step scalability in your adoption of the services.

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Vivocha Pricing Reviews

1 reviewers had the following to say about Vivocha's pricing:

Anonymous

The right platform for top customer experience

Used monthly for 2+ years
Reviewed 2019-01-11
Review Source: Capterra

Usually on chat interactions, in case of problems, it might take a while to understand what does the customer need, with all the feedback we get from the dashboard we are saving time in dealing with clients requests via chat

Pros
We have been using the chat and call back features of Vivocha for some years now and the whole team finds it very useful. For agents it is very easy to use and the dashboard offer us a good amount of information regarding the interaction of the customers on the page that help us understand what is the problem or what do the customer wants without making too many questions. It is very efficient so we receive all this information on real time. The integrations of Vivocha with Megento and Zendesk work very well.

Cons
It has its cost so I would recommend it not for small brands/companies, but to business in which it is very important to have a high level of customer experience, otherwise most of the features that worth it might remain unused

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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