Infor Point of Sale (POS) Features

Infor Point of Sale (POS)

Point of sale for hotels, food service, and restaurants

3.86/5 (22 reviews)

Competitor Feature Comparison

API
Alerts/Notifications
Barcode / Ticket Scanning
Billing & Invoicing
CRM
Cash Management
Customer Accounts
Customizable Categories
Delivery Management
Discount Management
Electronic Payments
Electronic Signature
Employee Management
Gift Card Management
Inventory Control
Inventory Management
Inventory Tracking
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Order Management
Order Processing
Ordering Automation
Partial Payments
Payment Processing
Point of Sale (POS)
Price / Margin Management
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail POS
Sales Orders
Sales Reports
Separate Checks
Split Checks
Table Management
Third Party Integrations
Tips Management
Learn moreCompare App
API
Alerts/Notifications
Barcode / Ticket Scanning
Billing & Invoicing
CRM
Cash Management
Customer Accounts
Customizable Categories
Delivery Management
Discount Management
Electronic Payments
Electronic Signature
Employee Management
Gift Card Management
Inventory Control
Inventory Management
Inventory Tracking
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Order Management
Order Processing
Ordering Automation
Partial Payments
Payment Processing
Point of Sale (POS)
Price / Margin Management
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail POS
Sales Orders
Sales Reports
Separate Checks
Split Checks
Table Management
Third Party Integrations
Tips Management
Visit WebsiteCompare App
API
Alerts/Notifications
Barcode / Ticket Scanning
Billing & Invoicing
CRM
Cash Management
Customer Accounts
Customizable Categories
Delivery Management
Discount Management
Electronic Payments
Electronic Signature
Employee Management
Gift Card Management
Inventory Control
Inventory Management
Inventory Tracking
Loyalty Program
Mobile Access
Multi-Location
Online Ordering
Order Entry
Order Management
Order Processing
Ordering Automation
Partial Payments
Payment Processing
Point of Sale (POS)
Price / Margin Management
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail POS
Sales Orders
Sales Reports
Separate Checks
Split Checks
Table Management
Third Party Integrations
Tips Management
Learn moreCompare App

Infor Point of Sale (POS) Feature Reviews

19 reviewers had the following to say about Infor Point of Sale (POS)'s features:

Greg S.

Vivonet and Halo at Teva

2017-03-30

The only concern is the load times for the reports in Vivonet, sometimes I need to close the application and try again later.

Pros

The POS front of house product is great and easy to use.

Cons

The load times for the reports can be frustrating, no report available for separate meal times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Infor Point of Sale (POS)

No

Source: Capterra
Helpful?   Yes   No
Read more
Laxmi K.

Customers first..

2017-04-03

I can usually do all the information and reports pretty easily.

Pros

Simple and easy to use

Cons

Sometime its slow and doesn't update fast

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering Infor Point of Sale (POS)

Not really

Source: Capterra
Helpful?   Yes   No
Read more
Brian A.

Awesome POS System

2017-03-30

It's ease of use and the prepopulation of most of the products we use in the database. I ldon't be the drag and drop programming of the registers.

Pros

Streamlined drag and drop product integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan B.

Don’t waste yiur time ir money with this app.

2018-03-26

Don’t wait your time or money with this app.

Pros

It allows favorites, but doesn’t work most of the time. Updates to IOS updates are extremely slow and the tax is nit updated.

Cons

We are encouraging management to dump it and find something else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Lanette S.

Vivonet provides a good POS system.

2017-03-30

The computer access to additional information is very helpful and the support is available for the minimal training necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ed P.

Vivonet2017

2017-04-03

Great reports and ease of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nick P.

Nick's Review

2017-03-30

There are many things such as customization of where the buttons go, not being able to batch edit in Vivonet back office, having to wait for items to be approved and exported before going into the register that is the faults of the overall system.

Pros

Barcodes and the customer support

Cons

Not being able to customize buttons and where they are placed.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ed F.

Vivonet /Halo Experience

2017-04-03

Stable platform but not user friendly for non savvy users. Cashier experience is ok but BOH Item Harmony with Managers has proven to be difficult to understand managing menu items and programming buttons for new users.

Pros

Recipe # Matching and searching, Scanning SKU's

Cons

Exporting, No Real Time programming, waiting over midnight to validate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Infor Point of Sale (POS)

Best practices should be shared. I've seen a lot of different accounts handle item harmony in many different way resulting in many different outcomes and results. Double entries of the same item, excess plus and items due to too many users, or bad habits.

Source: Capterra
Helpful?   Yes   No
Read more
Steve G.

Great Especially for Multiple Locations

2017-03-30

love the simple yet detailed functionality of the system along with usable analytics the repoprts put out. the platform excels greatly at managing multiiple locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kelley P.

just started

2014-05-21

Set up, customer service, training has all been amazing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
steven a.

I expected better

2017-03-31

I was unable to contact the new processor at that late hour I had them reinstall the old processor due to the lateness of the hour.

Pros

i am able to process payments

Cons

the staff behind the service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie C.

Very easy and friendly operating system for restaurant business

2017-04-07

The only thing is that we've asked if we can have the words on the customer receipt printed bigger, a lot of our customers said they can't read it because the words are too small, but the support team told us that it can not be fixed, because the size of words are set to be like that in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
shawn a.

New changes cause 2 hour wait time if you need any support.

2018-03-28

We are also really upsetting customers and losing sales since we can not redeem or load any gift cards because of settings that the card company needs them to deal with.

Pros

I liked that they charged us a lot of money for the hardware and now that we own it they will not service it. Our touch screen has lost sensitivity on the cash out button so the team has to find the tiny sensitive spot that is left to complete a sale. They say they will not service it and we have to buy a new one.

Cons

When you need any customer support it is a 1.5 to 2-hour wait.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Mike C.

Great P.O.S. System

2017-04-03

We love the system, easy usage, great for training staff on register.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris J.

Vivonet Review

2017-04-03

Vivonet is a user-friendly program that makes my job a bit easier throughout my work week.

Pros

User friendly

Cons

I would like to enter a product into the system and then have it update the POS on the same day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
trina g.

Sodexo / UNE Review for Vivonet POS

2017-04-06

The service was Effective, prompt, and helpful. It's easy to get assistance and most issues are solved and handled quickly.

Pros

Reliability and ease to the user

Cons

The over ring process, cashiers could easily process a sale transaction and than print the slip and write it up as an over ring to take the cash.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Infor Point of Sale (POS)

Just to tighten up the Over ring process to avoid theft.

Source: Capterra
Helpful?   Yes   No
Read more
Heather W.

A nice, basic POS system

2020-04-02

It feels a little simple, and doesn't run like a modern and elevated system, but it gets the job done in an easy enough manner.

Pros

It has plenty of features that make it an all-encompassing point of sale system. It had everything you need to get the job done.

Cons

It feels a bit dated and basic. It can be a bit complicated to use, and to teach. I wouldn't say it's very user friendly, but it does have a lot of handy aspects.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew B.

Vivonet review

2017-04-03

Have had a few frustrating times along the way but for the complexity of the program it is executed well. An app would be amazing in he future.

Pros

Catered to our needs and easy to learn/use.

Cons

When flaws occur, is effects business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Infor Point of Sale (POS)

An app would be great

Source: Capterra
Helpful?   Yes   No
Read more
Nicole B.

Review of VIVONET

2017-04-03

I would like for the items in the system to be easier to program at the unit level.

Cons

Not being able to make changes in the system that reflect in the system such as entering a new item takes 24 hours to be seen on system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more