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Infor Point of Sale (POS) Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.69/10
Pros and cons
We love the system, easy usage, great for training staff on register. Have recommended to others for their businesses.
I find Vivonet user's friendly and with very good customers care services. I can usually do all the information and reports pretty easily.
It's easy to get assistance and most issues are solved and handled quickly. The wait time is very reasonable , and the help line tech's are courteous and knowledgeable.
If the tech had contacted me when the problem started I would have been able to got the issue straightened out. I was livid about the lack of contact or concern with letting me know.
We are also really upsetting customers and losing sales since we can not redeem or load any gift cards because of settings that the card company needs them to deal with.
The load times for the reports can be frustrating, no report available for separate meal times.