Compare Vocalcom with Similar Apps

Vocalcom Reviews

Vocalcom

Omnichannel Cloud Contact Center Solutions
18 reviews
Learn more

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 5 more

Pricing

Starting from

65.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

18 user reviews

Ease of use

Value for money

Customer support

Last review

13th of January

Vendor responds to reviews?

No

View all reviews

Features

Automated Call Center
Automatic Call Distribution
CRM Integration
Call Center Management
Call Monitoring
Call Recording
Call Routing
Call Scripting
Chat
Chat Functionality
Customer Database
Customizable Reporting
Digital Signature
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Social Media Integration
Website Integration
Learn more

Integrations

ActiveCampaign
Campaign Monitor
Constant Contact
Facebook
G Suite
Gmail
Google Analytics
Google Calendar
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce Sales Cloud
Stripe
Twitter
Wordpress
Workato
Xero
Zapier
Zendesk
Total integrations 22
View all

Security

Certifications

Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)
HIPAA Business Associate Agreement (BAA)
ISO 27001/27002

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

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Social media following

   112,899

  34,324 


Vocalcom Reviews

Vocalcom

Omnichannel Cloud Contact Center Solutions
18 reviews Learn more

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