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Vtiger CRM Comparison

Overview

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

141

124

25

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The best part of the software is when I can add opportunities for my clients revenue for my future projects. It helps me to understand and work easily for my future revenue.
My overall experience has been very positive. In the years I have been using it I have only needed to reach out to support a few times and I was promptly assisted and my issues were always resolved.
It is user friendly, really helpful to save time. Vtiger has menu which includes essential features like mail manager, calendar and etc which are really helpful.

Cons

Automating the export of data is difficult and painful, and the API is extremely limiting in both functionality and usage limits.
Features that I think should be standard are missing or inadequate.
We have a little overview from our clients, because, a lot of clients are 2 or 3 times in the CRM in cause of a mistake with update.
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features73
  • @mentions
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Approval Process Control
  • Auto-Responders
  • Automated Billing
  • Automatic Notifications
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Tracking
  • Call Transfer
  • Campaign Management
  • Campaign Scheduling
  • Chat
  • Chat Transcript
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact Management
  • Currency Conversion
  • Custom Charts
  • Custom Fields
  • Customer History
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Filtered Views
  • Forecasting
  • Gantt Charts
  • Image Library
  • Inbox Management
  • Inventory Management
  • Invoice Management
  • Issue Tracking
  • Lead Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Monitoring
  • Multi-Currency
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Project Management
  • Project Time Tracking
  • Projections
  • QuickBooks Integration
  • Quote Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • SMS Integration
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Scheduled Reporting
  • Social Media Integration
  • Tagging
  • Task Management
  • Web Forms

Integrations

  • Total integrations64
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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