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W3B CRM

Web-based integrated business management solution

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W3B CRM Reviews

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18 reviews

recommended

Overall Rating
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W3BCRM at StarWalk Kids Media

Reviewed 6 years ago

We highly recommend the Web3box CRM to anyone who has complex market requirements, and needs an effective, responsive support team to help them manage their customer contacts. StarWalk Kids Media publishes and sells subscriptions to a streaming collection of eBooks designed for children with access through their school, library or at home. Since the school and library market is complex and has...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Ron. We are proud that StarWalk Kids Media use Web3Box CRM. We continue improving our services to meet your expectations.

Overall Rating
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  • Likelihood to recommend10/10

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I can't remember the last time I was so well treated by a company!

Reviewed 5 years ago

As an independent contractor I'm not really in sales but I have a long client list that I have to work with until I can get their accounts closed. There are many details to address and those all happen over a long period of time. There really isn't a perfect tool for me. Well...there wasn't a perfect tool until I found W3B CRM because I can now customize it to meet my needs. I can make adjustments...

Pros

I am able to customize areas to better meet my unusual needs.

Cons

I haven't found any yet.

Vendor response

Thank you very much Pamela!

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Using Web3Box for our first attempt at software-based Customer Relations and Project Management.

Reviewed 6 years ago

The interface is elegant and easy to navigate after some initial learning curve. I appreciate how using the software, besides being a useful set of tools, helps guide you through some of the planning and thinking about how to manage CRM and work in a team environment efficiently. I think this type of system for each of the components (CRM, Project Management, and Invoicing Automation) is already a must for most businesses in this virtual-workplace era, but having them bundled thoughtfully in one place makes Web3Box an outstanding resource. And the personal level of responsiveness, customization and problem solving is unmatched.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Marilyn, Thank you for your review! We appreciate a lot any comment or feedback from you or from any of your team members. Regards, George

Overall Rating
  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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Web3 box for NWI

Reviewed 4 years ago

Excellent team to work with and easy to understand right from the beginning. This has helped us get organized and gives us the chance to send out invoices quickly as well as track the payments received and also outstanding invoices not paid. Whenever we have a problem by the time we send out the request they have already sent the answer and fixed the problem. The Web3box team has been a pleasure to work with, I would highly recommend them.

Pros

ease of use

Cons

No cons were added to this review

Vendor response

Thank you Helga! We appreciate your feedback and your support!

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Incredible customer service

Reviewed 6 years ago

Web3box was just the product I was looking for. I am responsible for both business development and coordinating independent contractors who are assigned to our client projects. I had no idea that an all-in-one product existed. I was thrilled to find Web3box. Now I can not only stay organized as I pursue a new business opportunity but I can align my team as they work with our clients- all in one system....

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Norine, Thank you for the kind words! Norine, we also thank you a lot for your inputs. Your sales team constantly helps and challenges us with ideas, requests, advices. That is the way we built the perfect system here ... we listen to our customers and we improve the functionality based on their experience. Regards, george

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Perfect for Advertising Agency! Spectacular company!

Reviewed 6 years ago

As the director of an advertising agency, I have wrestled with the way to have a dashboard that truly reflects everything going on with our customers, leads and team activity. I have dabbled with lots of big name software and have found I needed to always employ two - one for CRM and one for Project Management, and the two areas just didn't talk with each other from the 20,000 ft view. I need to...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Z'Onion Creative Group! It's a pleasure to work with your team.

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W3BCRM - Best in Class Experience

Reviewed 5 years ago

As a Consultant, a President, and a VP/GM, I have had deep dive experience w/ W3B's Services and CRM product, in 3 different companies and business environments over the last several years, and with out hesitation, I can rate all 3 experiences as exceptional. The W3B's level of support is so thorough that the W3B team are considered more "partners, than Vendors" they are available around the clock...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you John!

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Great company with helpful, knowledgeable employees!

Reviewed 6 years ago

Web3Box is a joy to work with. If you have a question or concern, they are extremely available to their customers. Anytime I reach out to the company, one of their employees helps me immediately. They are efficient, timely and friendly. They have made countless customizations for us, all of which have increased our own efficiency dramatically. They are willing to work with us when we have an idea,...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Nicole!

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Website Satisfaction

Reviewed 6 years ago

I'm very old school and believe in those (yester) years of customer service which seems like it is missing in the fabric of many companies...however when I came across Web3box I noticed the attention I was given, recommendations to simplify everything. Asking perceptive questions, often innovative communication methods that are so helpful, speedy responsiveness to issues. Very pleased at the staffs qualified team that makes this strong engine run. The bottom line here is "Web3box" gained a customer for life and will highly recommend to friends & family.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Kevin, Thanks alot for your feedback! We enjoyed a lot doing business with you, and we are happy to have you customer for life. Thanks again! George.

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Superior Quality Across The Board!

Reviewed 6 years ago

I can not be more pleased than I am with Web3box! Without exception, my Sales Team's need for a CRM that is customizable has been met beyond expectation. Our CRM truly fits the way we do business because every need for tailoring has been met with the most sincere attitude to be of assistance. The W3BCRM Team exemplifies professionalism, a spirit of excellence and attention to detail. I so appreciate being able to pick up the phone and speak with a live person who has demonstrated time and again, both the expertise and the heart to address any concern for moving our business forward. Thank You!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Jo Marshall! We are happy to have your team using the CRM and we are happy to serve PlatinumOne Group!

Overall Rating
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  • Ease of use
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  • Likelihood to recommend10/10

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CRM by W3B

Reviewed 5 years ago

George from W3B personally makes sure you are satisfied with there CRM product, Easy to contact by phone or email, always ready to modify something if needed.

Pros

The software has many modules, the quoting, invoicing, time tracking and custom reports are used daily, the look and functionally are great. The mobile version is simple and effective. The price per user is fantastic.

Cons

I don't have any cons to write as the software is doing everything we need it to at this point.

Overall Rating
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Web3Box Company

Reviewed 6 years ago

I have been working with Web3Box for 4 years now, not only are they a client of mine but we are also a client of theirs. They built our website and we have considered their CRM system for our offices. I can say that every time I have reached out for small changes, questions, or total overhauls to the site, they have always responded within 24 hours or sooner and all of my changes have been made in 24 hours or sooner. EVERY TIME! Customer service is lacking in our lifetime and I can say with experience, this company surpasses the "Red Ocean" in terms of that and practices the "Blue Ocean" that is now customer service, without competition! Great Job, would recommend them to every one.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Patricia!

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The best customization CRM!

Reviewed 5 years ago

W3B CRM has been life changing! This CRM is so easy to use and have the functionality to be 110% customizable to your companies needs. The CRM has searchable fields for everything, tracks any changes and updates you make automatically, can send out auto-emails, can import data from intake forms on your website directly into the CRM and so much more. This company has been able to listen to all of our wants and needs and make it happen. They respond right away to all emails and phone calls and schedule regular weekly or bi-weekly meetings to show us where they are at in the developing process. Would highly recommend this company to anyone needing a CRM!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you!

Overall Rating
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A great help for our distributors and sales team!

Reviewed 6 years ago

We are a chemistry company with sales division and distributors. Web3Box team helped us set the CRM Sales and also trained our reps. We were great pleased by in the company training sessions and online sessions! For the distributors, having the invoices, reports and expenses in one place is amazing. We linked the invoicing system to Quickbooks and the customers, products and invoices were automatically retrieved inside of the crm. Best part, is that this guys did a lot of customization to make the system fit my business! That was a huge help! Over all we are happy with this relation and with their company support services.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you! We are proud to have you in our clients list.

Overall Rating
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Excellent program supported by outstanding customer service

Reviewed 5 years ago

Hi, I am new at this CRM and W3B is excellent for my small business. There is a learning curve but it is not too steep. The customer service in helping me has been the single reason I will look no further. George has walked me through the process and refinements to make all this really work for me. He is so knowledgable, friendly, and super responsive. This program meets all of my needs and then some and I know it will scale as my business grows. Great product!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for the review and thanks again for choosing us!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 5 years ago

Ease of use and the simplistic design and features are the best I have ever used in over 30 years. Great product and support.

Pros

Same as above

Cons

None

Vendor response

Thank you Ray!

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Extremely valuable Customer management tool to have!

Reviewed 6 years ago

The team at W3BCRM are very knowledgeable and courteous when it comes to assistance with their software as well as customizing the software to best fit your business needs based on the input that you provide to them. We are very satisfied with their product and are certain it will be valuable tool to incorporate for many different types of industries out there!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Jimmy! We will continue to improve our services to meet your expectations.

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Great custom CRM - Highly customizable and perfect for our business!

Reviewed 5 years ago

While there are pros and cons with any software platform or program, the pros far outweigh the cons with the W3B CRM. Sorin and his team have been extremely responsive to any issue or bug we may have found, and have been more than generous with their time and expertise in getting this product customized to our needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Tim!