WaitWell Features & Capabilities

WaitWell

Acuity Scheduling

Calendly

WaitWell gets rid of crowded waiting room. Customers can make an appointment or join a virtual walk-up queue using their mobile device (QR code or SMS text) or by clicking a link on the organization's website or using an optional kiosk. Staff view all tickets from a simple queue screen.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Automated Scheduling

Availability Management

Calendar Management

Client Database

Client Management

Communication Management

Compliance Management

Confirmations/Reminders

Contact Management

Credit Card Processing

Customer Accounts

Customer Activity Tracking

Customer Database

Customer Experience Management

Customer History

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Digital Signature

Document Management

Electronic Payments

Email Alerts

Email Management

Email Marketing

Email Reminders

Employee Directory

Employee Management

For Restaurants

For Salons and Spas

Group Scheduling

Mobile Access

Mobile Alerts

Multi-Language

Multi-Location

Online Booking

Prioritization

Public Waitlist

Queue Management

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Recurring Appointments

Registration Management

Reminders

Reporting & Statistics

Reservations Management

Self Check-In/Check-Out

SMS Messaging

Third-Party Integrations

User Profiles

Visitor Tracking

Waiting Time Tracking

Waitlist Status Tracking

Website Integration

Wireless Internet Access Control

Workflow Management

Qminder

Credible queue management application. 

We appreciate your feedback. Thank you for sharing!

The customer service providers are always available for us 24/7 ,anytime we reach out for any assistance they respond to us so quickly.

The Prodigious  and Classical  Appointment  scheduling software.

Your comments on our customer service team's availability and responsiveness are highly valued. Thank you for sharing your thoughts!

Since we started using WaitWell, we have never missed appointments as it sends reminders in real-time. It supports mobile application and everything is available online thus making wait-list management easier. 

WaitWell... The best queue management and appointment scheduling system. 

We're thrilled to hear that WaitWell has been such a time-saving and efficient solution for you! Thank you for sharing your insights.

Efficiently queueing up with WaitWell

We're delighted to hear that WaitWell is a joyride for your customers. Thank you for your feedback on the user interface; we're continually working to enhance the user experience, let us know what changes you'd like to see!

WaitWell is intuitive, user friendly and highly customizable to suit your needs. It has a very nice and friendly interface making it simple and easy to use and manage. Also, it provides an easy way to improve and support my working experience and it saves much time. 

An excellent and exceptional tool for making appointments. 

Your feedback on WaitWell's intuitiveness, user-friendliness, and customization options is greatly appreciated, and we're pleased that it has improved and saved you valuable time in your work!

Best at queueing and assigning visitors to customer attendants


Thank you for your positive feedback on WaitWell's product features and stability. We appreciate your support and will continue to work on improving the features!

Incredible Waitlisting capacity.

Thank you for highlighting WaitWell's incredible waitlisting capacity!

WaitWell reduces wait times and makes queue management process seamless. 

Superbodacious and futuristic Queue Management Tool. 

A bundleful Waitlist, appointment scheduling and Queue Management Platform.

Thank you Japheth, for highlighting WaitWell's effectiveness in reducing wait times, intuitive interface, and efficient appointment scheduling. 

WaitWell Review

Thank you for your feedback! We're thrilled that WaitWell's versatility in visitor management and queue functionality aligns with your needs. 

The Ideal Scheduling Software For Business 

We're committed to providing a user-friendly experience. Thank you for sharing your positive feedback!

Ensures efficient waitlisting.

It's great to hear that it has been a very reliable waitlisting service for you. Thank you for sharing your thoughts!

Sophisticated guest waitlist management

Waitwell has improved our customer experience,and give us data that mininimizes our need for separate CRM software.  The customization abilities, incredible customer service, and user friendliness of Waitwell all make this product the best I've seen.   

Even I can use Waitwell easily!  

Delighted that WaitWell's user-friendliness empowers you! Our team's prompt attention to customer needs is always a priority. Thank you for the insight on pacing integration, and for your positive feedback!

Wait well helps us to manage line up very well. All our clients appreciate the feature and love it!

User friendly 

Thanks for the feedback, Eshita. WaitWell is capable of remembering client details, but organizations have the ability to determine how much client data is saved and for what period. Some organizations choose to purge data each day to maintain the integrity of the personal information that WaitWell collects. 

My overall experience with WaiWell is that Staff and students can join the queue from anywhere.

Not Talked about enough.

It has helped us digitize and integrate various business departments which has eased/ shortened the processes and enhanced proper tracking, scheduling & overall reporting. 

Enhance your booking with  'WaitWell'

Thank you, Dennis, for your review. We are so happy to hear that WaitWell has helped your organization to digitize service operations and get better insights into operations. 

WaitWell assists customers in avoiding lineups so they can freely explore. Nice and receptive to ideas is the personnel. Everything has gone really well with excellent line management and supportive staff.

WaitWell Easy Management Tool

We're delighted that WaitWell offers you a seamless experience, and we're committed to ongoing platform improvements, including Microsoft Outlook integration and upcoming Google Calendar integration, to enhance scheduling. Our pricing is tailored to meet client needs, and we welcome discussions about our pricing strategy. Feel free to reach out to us!

Great for managing queues efficiently and improving the experience for both staff and clients.

Organized Queue Management

Simply making appointments

Thank you for your valuable feedback on WaitWell's flexibility and user-friendliness. We're expanding report options and continually enhancing our apps for an improved user experience; please feel free to share any specific suggestions with us.

Our customers can easily access our services from their mobile devices and book appointments with our staff from anywhere. We no longer need manual queues for quick service delivery.

Excellent tool for improving customer service

It's great to hear that WaitWell's flexible features allow customization to suit your ideal workflow. Thank you!

Cutting-edge, secure, and efficient time management software


We're thrilled that WaitWell has enabled you to excel in customer service. WaitWell offers flexibility for tailoring the interface to your brand, and we're open to your suggestions for further customization. Please reach out. Thank you for sharing your feedback!

This is the right application for online bookings and appointments that I can recommend to other business enterprises. Clients on my portfolio have been getting the right services at the right time.

Optimal solution for enhancing efficient service delivery

Thank you for your positive review of WaitWell!

Software that is well-designed to help businesses manage lines and schedule appointments

We're delighted that WaitWell's user-friendliness and effectiveness help you meet deadlines and streamline your work. If you're still encountering challenges with multiple schedules, please don't hesitate to reach out with details, and we'll gladly provide assistance. Thanks for sharing your insights!

The Best Way to Manage Lines and Appointments, Period

Thank you for sharing your feedback and for highlighting how WaitWell is designed to cater to a wide range of businesses. We're constantly improving to meet diverse needs!

WaitWell screenshot: Customize how your visitors join your queue from their mobile device, desktop computer or on-site kiosk. 

WaitWell screenshot: Provide guests with real-time updates about their position in line and estimated wait time, and any other information you want them to have while they wait. 

WaitWell screenshot: Save staff time by having visitors schedule, reschedule and cancel their own appointments. Automate appointment reminders. Add customers to the queue screen only after they check in for their appointment. 

WaitWell screenshot: Fill no-show appointments with walk-ins. Alert customers to check in for their appointments on their mobile devices and add them to the queue screen only after they check in.  View, manage, prioritize tickets on one screen. Send SMS texts to visitors. 

WaitWell screenshot: Get deep insights into service operations with WaitWell's industry-leading dashboard and reports. Dive deep into service times, wait times, staff performance, balk rates and ticket volume trends to better understand your service operations. 

WaitWell Features

Features Summary

Screenshots

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Reviewers who mentioned features said: