WebEngage Reviews

WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

4.57/5 (21 reviews)

Suhas Reddy

It helped improve our sales conversion by 65%!

Used weekly for 1-2 years
Reviewed 2017-10-26
Review Source: Capterra

We were on the lookout for a marketing automation tool for a couple of months when we finally found out Webengage. One of our primary criteria for the tool was the the tool needed to have integration with Segment.com. All of our data was already being passed onto Segment.com and we did not want to make another tech integration. Since Webengage had this integration, it was fairly simple to get started with Webengage. Webengage also offered a very useful and unique feature of customer journeys. This was our second criteria which we also could find in Webengage. We automate our marketing by defining rules such as, send SMS to a user if a user has signed up but not proceeded ahead within 5 days, wait for 2 days and then send an email, if user does not click this email, send a push notification, etc. This is by far our most used feature, which nicely incorporates all other features of Webengage.

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Stewart Rogers

We are using WebEngage to monitor and educate our users.

Used daily for 6-12 months
Reviewed 2017-09-12
Review Source: Capterra

A more educated user base.Besides the immediate analytics it provides, my favorite feature is the ability to model user journeys and ensure that users are properly supported through their use of the software.

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Deepank Chopra

Great product for marketing automation & educating users

Used daily for 6-12 months
Reviewed 2018-01-30
Review Source: Capterra

- User Journey is surely one of the best feature about this product. It serves as a single tool for all customer touch points with the use of segmentation and easy tracking of conversions. - Client support is excellent, and the support staff is available whenever you need them.

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Sumon Chandra

Very good product

Used daily for 1-2 years
Reviewed 2017-09-12
Review Source: Capterra

Single platform for Web and app, really good product, Automated campaigns, notifications and one single platform for Web and app. I am using webenagge last 18 months and I am really satisfied

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Anonymous

Its a easy to use Software, with loads of features.

Used daily for 6-12 months
Reviewed 2018-01-16
Review Source: Capterra

Very easy to use and helps making marketing campaigns at run time. We don't need to depend on the tech team to build the campaign for us. With Web Engage this happens in a few mins.

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Manav Sethi

It's been good experience using web engage so far.

Used daily for 6-12 months
Reviewed 2018-02-16
Review Source: Capterra

Ease of usage User details about when did the the user come, what all the user did,etc is available Making user journey is very simple

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Anonymous

A good MarTech tool for beginners of SMEs (if they can afford it).

Used weekly for 6-12 months
Reviewed 2018-04-24
Review Source: Capterra

We were able to utilize our technology team for our core business; leaving martech related development to Webengage team.Easy to use and set up journey's once their script and events are in place (no technical knowledge required).

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Abhishek Bhukker

It was tough to start with the tool but eventually its getting better day by day

Used daily for less than 6 months
Reviewed 2017-09-27
Review Source: Capterra

Automation of customer lifecycleThis tool gives us the power to integrate all my customer touch points under one roof. The power of if-else conditions in journeys makes it exclusive one.

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud

Harsh Jhunjhunwala

Great team to work with, I havent seen such good implemntation and post implementation support ever!

Used daily for less than 6 months
Reviewed 2018-01-24
Review Source: Capterra

support team is great. the product is easy to use and does help in addressing some of the challenges.

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WebEngage

WebEngage is a multi-channel B2C marketing automation cloud