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Whatfix vs Ambassify Comparison

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Overview

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual...

Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(58)

5

4

3

2

1

38

20

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(8)

5

4

3

2

1

4

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's very easy to use and implement in your application. The Whatfix support page is incredibly helpful and straightforward and the customer service is superb.
The ability customize the conditions under which specific workflows are triggered is awesome. The support offered by our agent was extremely helpful in setting up the more complex conditions.
Ease of creating the flows, unobtrusiveness of the tool in our application, and simplicity of use. As much as the software, we are really impressed with the customer support provided.

Pros

Not enoughreviews yet

Cons

The only negative I have to say is that whatfix is not catered well for bigger web apps which present the users with multiple options to complete the task they set out to do.
It's not technically a "con", but as they say, "you get what you pay for.
It is lack of analytical features. Some features is not easy to configure.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features30
  • AICC Compliance
  • API
  • Access Control
  • Action Item Tracking
  • Activity Dashboard
  • Archiving & Retention
  • Asynchronous Learning
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Planning
  • Chat
  • Client Management
  • Contact Database
  • Content Management
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Onboarding
  • Engagement Analytics
  • Feedback Management
  • Filtered Views
  • Interactive Content
  • Knowledge Base Management
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Reports
  • Preview Functionality
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Rewards Management
  • Rich Text Editor
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • To-Do List
  • Visual Analytics
  • Widgets
  • Total features22
  • AICC Compliance
  • API
  • Access Control
  • Action Item Tracking
  • Activity Dashboard
  • Archiving & Retention
  • Asynchronous Learning
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Planning
  • Chat
  • Client Management
  • Contact Database
  • Content Management
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Onboarding
  • Engagement Analytics
  • Feedback Management
  • Filtered Views
  • Interactive Content
  • Knowledge Base Management
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Reports
  • Preview Functionality
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Rewards Management
  • Rich Text Editor
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • To-Do List
  • Visual Analytics
  • Widgets

Integrations

  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Whatfix vs. Ambassify

See how Whatfix and Ambassify stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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