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Real-time customer communications management software

WhatsApp Reviews - Page 2

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15,865 reviews

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Verified reviewer

Retail, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best chat application

Reviewed 19 days ago

Excelent software and stable that is the go-to for chat. That is the reason among the features that help make this the most used chat application in the world.

Pros

Multiplatform - Android, IOS, desktop/laptop Application and Web chat on desktop Big group support for chats Video and audio calls Polls attaching files End to end encryption temporary status channels to follow different personal insterests Contact businesses that use whatsapp for business without needed to download anything extra Edit messages or delete then if sent no more than 15 minutes has passed Crate...

Cons

Somewhat a lot of memory used on the phone no way to multiple delete chats Sometimes the application sleeps while using phone data and no calls arrive

PH
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Paras H.

Civil Engineering, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WhatsApp - Instant Messages and Calls

Reviewed a month ago

The App works smoothly without any lagging. The messages are sent and received instantly without any delay except that there is slight delay in Voice and Video Calls. Making Payments on WhatsApp using UPI is not that good as per transaction limit is INR2000.

Pros

I like the instant messaging service. The receiver receives the message within less than a second. Also, we can share different files or documents in variety of formats. The new feature of creating our own avatar is also awesome. Privacy is given priority in WhatsApp by end-to-end encryption. Its good to have option of whether you want to keep your Read Receipts On or Off. Manage Storage option eases ones efforts to manage the device storage as some of the large unwanted files can be deleted easily without even searching them in each chat. The large files are categorized separately in Manage Storage.

Cons

The audio calls quality is not that good. I hear the voice of the person with whom I'm speaking after approximately 1 second. Means the voice takes about 1 second delay to hear. Same goes with the Video Calls. When clicking on any WhatsApp channel which I don't follow, it takes about 2-3 seconds to load and then it opens. The documents received in WhatsApp for iOS doesn't gets stored in the iPhone's Files. You can only open it through WhatsApp only. Read Receipts are always On for Group Chat. The UPI payment limit on WhatsApp is INR2000. Because of this, I prefer using another payments app for making payments.

MR
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Manohar R.

Automotive, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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"Reliable Communication with Room for Improvement"

Reviewed 2 months ago

My overall experience with WhatsApp has been positive. It's a highly effective and reliable communication tool that integrates seamlessly into daily life. The app's simplicity makes it easy to use, whether you're sending a quick text, sharing photos and videos, or having a long-distance voice or video call. The security features, like end-to-end encryption, provide peace of mind, knowing that conversations are private. However, there are some areas where it could improve, such as offering more flexible options for managing contacts and notifications, and perhaps reducing its dependency on a single phone number. Despite these minor drawbacks, WhatsApp remains a go-to app for staying connected with friends, family, and colleagues around the world.

Pros

What I find appealing about WhatsApp is its simplicity and user-friendly design. The app makes it easy to communicate with others through text, voice, or video, and it offers end-to-end encryption, which ensures that conversations remain private. Features like group chats, media sharing, and the ability to send voice messages add to its functionality. Plus, it’s accessible across various devices and platforms, making it convenient for staying connected with people worldwide.

Cons

What I find less appealing about WhatsApp is its heavy reliance on a phone number for account creation and use, which can be limiting for those who prefer to keep their number private or use multiple devices. Additionally, the constant need for internet connectivity can be a drawback in areas with poor coverage. The app's backup and data management system could also be more user-friendly, as restoring chats can sometimes be cumbersome. Lastly, the sheer volume of notifications, especially from group chats, can become overwhelming without proper management.

MN
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Mohamed N.

Food & Beverages, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best familiar and easy usages

Reviewed 3 months ago

It is convenient and reliable. WhatsApp is is used worldwide, and it is easy to communicated with people near and far. I have no idea what my life would be without WhatsApp. It is my number one means of communication, with friends, family, and customers

Pros

WhatsApp still has a lot to offer, the most popular messaging service has great audio and video quality for calls, easy link sharing functions and integration with other apps like Instagram. This app is perfect for Businesses. For me it has saved Alot of time to provide good customer care for my clients

Cons

What I do dislike about the software are only because of features I've been enjoying in similar apps: -Whatsapp has very (very) limited storage management on top of taking up too much space, why does a messaging app has to take away 1.6Gb of my storage?

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Rahul D.

Dairy, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp review pros. and cons.

Reviewed 5 months ago

I've used Whatsapp almost exclusively for both personal and professional communication since it first appeared. Every day, I talk to my family, friends, and coworkers. It is an easy-to-use, affordable device. You can block anybody you don't want to communicate with, as well as anybody you don't want to communicate with. And also end-to-end encryption, which ensures that all messages, calls, photos, and videos shared on the platform are secure and private.

Pros

The app is easy to use in any place, they have the basic functions, and is a good app for be in contact with other person, the calls have good quality of video and audio, the form that you can share documents and multimedia is easy and great. And it also provided with the status where you can display and advertise products or services to your friends.The application is really stable, and I've never had a device crash while using it, even after a lengthy video call session with someone

Cons

WhatsApp is sometimes boring due to the fact that it's just status viewing and chatting one can do to be entertained. There are no news feeds on the latest things that are happening around the world etc At times, there are constant interruptions when videoing or calling which perhaps maybe due to network but it's very disturbing when it happens. Lastly, I don't like the fact that when I want to recover backed up messages, I don't recover everything. I lose important messages because of this

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Stephen E.

Computer Software, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A simply incredible messaging app

Reviewed 5 months ago

My experience with WhatsApp has been simply amazing. It has an intuit interface and wide range of features that include reliability and security. I have been using WhatsApp for about 7 years now and it has really helped me to stay connected. To be honest, for me it's the best tool for sending messages and sharing photos or videos among other incredible features in the app.

Pros

I like its reliability, it ensures my messages are delivered even in places with bad network. The status feature, ability to edit messages are other great things I really love. The best feature I love about WhatsApp is the ability to back up chats and groups to the cloud storage which I think is essential when I want to change my phone.

Cons

There's not too much wrong with WhatsApp though I would like to be able to edit status posts after I've sent it and also for groups to have it's own menu bar so as to separate it from my chats. Other than that, I'm completely happy with WhatsApp's incredible features.

Rs
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Ronaldo s.

Financial Services, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Practical, fast and secure application.

Reviewed 7 months ago

I use WhatsApp personally and professionally. I absolutely approve of the app, things like sharing location for a set amount of time is VERY COOL. Forming groups for productivity at work, sending/receiving payment, is pretty cool. But you are harassed when creating groups. There are groups that I don't even know and I get added to. You need to make a choice to avoid being placed in groups

Pros

What I liked most: low price, ease of use, ease of backup, pleasant interface, ease of use using only Wi-Fe when not 5G signal.

Cons

There should be a way to prevent anyone from being able to put other people in a group. When the contact is blocked, it is not possible to group another person, but when the contact is not blocked, it is possible to add anyone to a GROUP. You need to find a way to stop this.

DS
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Dilsha S.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp: Simplifying My Life, One Message at a Time

Reviewed a year ago

WhatsApp is a great, free, and easy to use communication tool. It excels at sharing various content, offers high-quality messaging, and is reliable. The downsides include the message deletion notification, automatic media downloads, and the lack of a message scheduling feature.

Pros

WhatsApp is easy to use with free of cost, can be connect with people all over the world corner to corner without any extra cost with great quality. What really stands out for me is how effortlessly it lets me share all kinds of data, from voice messages to videos, along with an array of expressive emojis. Messaging through WhatsApp is a delight, thanks to its high-quality delivery and the satisfaction it brings to my everyday conversations. The simplicity and efficiency of WhatsApp are what truly won me over. It's a clean and reliable tool for all my communication needs

Cons

WhatsApp drawback that I have find is when I delete a message that I have sent that I no longer need to send, WhatsApp snitch on me by sending this user has deleted this message, I hope they change this. I think WhatsApp should add a feature to only view media by not actually not downloading and later we can download only if needed, It will solve lot of my storage problem. One thing that bugs me about WhatsApp is that it doesn't let you schedule messages. Sometimes, I want to send a message later, like a birthday greeting or a reminder. I hope they think about adding it in the future to make things even better for us users.

AB
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Ariana Beatrice S.

E-Learning, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Veloce e semplice da usare

Reviewed a year ago
Pros

I messaggi arrivano e vengono inviati in tempo reale, ci sono tante funzionalità nel rispetto dell’impostazione della propria privacy, è semplice da usare tanto che lo consiglierei a tutti. Molto bello il fatto anche di poter personalizzare le proprie chat con l’uso di uno specifico sfondo o selezionando i messaggi preferiti. Inoltre, quando il soggetto con chi si comunica lo concede, è permesso avere...

Cons

La cosa che mi piace di meno è il fatto di non poter avere la privacy circa i messaggi che decido di cancellare con il mittente. Sarebbe ottimo se si potessero cancellare senza lasciare traccia, perché molte persone non reagiscono sempre in maniera positiva quando visualizzano il messaggio di avvenuta cancellazione.

Showing original review in Italian. See translation

EB
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Emanuele B.

Information Technology and Services, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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WhatsApp: Comunicazione istantanea e semplice, ma con alcuni aspetti negativi da considerare

Reviewed a year ago
Pros

WhatsApp offre un'esperienza di comunicazione istantanea senza soluzione di continuità. Puoi inviare messaggi di testo, effettuare chiamate vocali e videochiamate con facilità, indipendentemente dal luogo in cui ti trovi. Inoltre, WhatsApp permette di creare chat di gruppo, semplificando la comunicazione con amici, familiari o colleghi di lavoro.Un altro grande vantaggio di WhatsApp è la sua ampia...

Cons

WhatsApp ha anche alcuni aspetti negativi da considerare. Uno dei principali svantaggi è la dipendenza dalla connessione internet. WhatsApp richiede una connessione stabile per inviare e ricevere messaggi, il che può essere un problema in aree con connessione limitata o instabile. Inoltre, WhatsApp può consumare una quantità significativa di dati, soprattutto quando si effettuano chiamate vocali o...

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JM
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Jefferson M.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp: The bridge connecting friends with effective communication

Reviewed a year ago

WhatsApp is the best communication tool that is reliable and efficient to anyone who wants fast and quality communication with their friends, family or colleagues and employees at the business level with the aid of creating and using "WhatsApp Group"

Pros

What I like most with WhatsApp is the fact that I can easily send or receive messages and files from friends, family or my employees even when I am in areas with slow internet connection. Moreover, its end-to-end functionality provides me with a comforting sense of confidentiality, assuring that my conversations remain strictly private.

Cons

What I like least with WhatsApp's is the fact that primary identification method is through phone numbers, which means I need to share my phone number with contacts to connect on the platform. This is a concern because I prefer to maintaining a higher level of privacy and anonymity.

ao
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abood o.

Real Estate, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The application is better than wonderful and I thank everyone who contributed to this work and prote

Reviewed a year ago

Use WhatsApp on multiple devices Create custom stickers in the app Download WhatsApp photos directly to your computer One-time display feature Configure automatic download

Pros

Ease of use: WhatsApp is easy to use and simple in design, allowing users to interact with it easily without complexity.Instant Calling: WhatsApp provides instant and direct communication with friends and family at any time and from anywhere in the world.Multimedia Communications

Cons

Restrictions on the number of users: In video conference calls, WhatsApp imposes restrictions on the number of users who can join the call, and this can be annoying for people who want to make large conference calls.Dependence on the Internet connection: WhatsApp relies on an internet connection to send and receive messages and calls, meaning that it can be difficult to access the app in areas that lack a good internet connection.

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Bhagyashree K.

Banking, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maximizing WhatsApp for Business: A Deep Dive into its Features and Benefits

Reviewed a year ago

Users generally find WhatsApp to be a user-friendly and reliable app that provides a range of features to meet their communication needs. The app is available for free on mobile devices and is easy to set up and use.WhatsApp's strong encryption and security features provide users with peace of mind when communicating with others, especially when it comes to sensitive information. The app also provides...

Pros

User-friendly interface: WhatsApp has a simple and intuitive interface that is easy to use and navigate.High-quality messaging: WhatsApp provides clear and high-quality messaging, which is important for effective communication with customers.Strong security features: WhatsApp provides strong end-to-end encryption for messages, which helps to protect sensitive information.Large user base: WhatsApp has...

Cons

Limited business features: WhatsApp's business features are limited compared to other communication tools, which may be a disadvantage for businesses looking for more advanced functionality.Limited support: WhatsApp does not provide as much support as other communication tools, which can be frustrating for businesses that need assistance with technical issues.Limited integration: WhatsApp does not...

AE
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Anthony E.

Animation, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Number one personal chatting app

Reviewed a year ago

Whatsapp is my personal number one chatting software. I have been using the mobile version for more than 10 years now, and they keep improving the application by making it easier to use and more efficient.On the other side, it would be even better if Whatsapp could add meetings and screen sharing for the PC versions of the application.

Pros

I have been using Whatsapp for more than 10 years now, and it has been my main personal live chatting application ever since.The interface is very easy to use, it will automatically sync your contacts and you can chat with them right away.The application is free, but it can consume a fair amount of mobile data, especially during video calls.In whatsapp you can create groups to communicate with friends, family or colleagues. With new features, you can even have group calls and even group video calls.The application is turning into a social media platform too, where you can post stories as a status.I highly recommend Whatsapp for personal chatting purposes.

Cons

The only thing that could use developing is the web version and the windows app version.After I used it for a long time on my mobile, I frequently use it on my pc too while working which will make me avoid using my phone, and either the web version or the windows app will do the thing.But I feel like there should be improvement on these versions that could make Whatsapp more useful to companies and business colleagues by adding more file sharing systems, meetings features and screen sharing.

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Dana M D.

Graphic Design, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dont say what , say yes

Reviewed a year ago

WhatsApp is a top-rated messaging app that has become a staple for users around the world. Its user-friendly interface, reliable performance, and strong security features make it a popular choice for both personal and business use. The app's on-demand communication feature is a powerful tool for businesses that want to provide exceptional customer service, while its file sharing and video support features...

Pros

WhatsApp is a versatile app that can be used for a variety of purposes. Firstly, it's a great way to stay connected with friends and family, allowing users to send messages, make voice and video calls, and share files. Secondly, it's a useful tool for businesses that want to offer customer support or connect with their customers in a more personal way. Thirdly, it's a convenient way to collaborate with colleagues, allowing users to share files and communicate in real-time. Finally, it's a great way to stay informed about news and events, with many organizations using WhatsApp to share updates and information.

Cons

While WhatsApp is a popular messaging app, it does have some drawbacks. Firstly, it requires an internet connection, which can be a problem in areas with poor connectivity. Secondly, it's not always easy to control who can see your profile and contact you, which can be a privacy concern for some users. Thirdly, the app can be a drain on battery life and data usage. Finally, while WhatsApp's end-to-end encryption is a strong security feature, it can also make it difficult for law enforcement to investigate criminal activity.

ha
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hajji a.

Health, Wellness and Fitness, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Whatsapp pour les mineurs

Reviewed a year ago

Depuis des années et des années que j’utilise, c’est très agréable. J'ai été disponible dans chaque mise à jour et dans chaque configuration à partir du début de WhatsApp, donc je peux exprimer que depuis qu'il a commencé il y a eu de grands changements qui ont aidé les individus à transmettre d'une manière supérieure et plus soigneusement intelligente.

Pros

Ce que j'apprécie le plus à propos de l'application est sa capacité à faire des réunions de discussion et le choix de partager des photos, des enregistrements, des archives et des zones avec différents clients rapidement et sans aucun problème. De plus, l’application utilise un cadre de cryptage de démarrage à fin qui garantit la protection des discussions et la sécurité des informations. Il a également des éléments de confirmation de la personnalité pour éviter de se moquer.

Cons

Ce que j'aime le moins, c'est l'absence de personnalisation dans l'application, car elle n'offre pas de nombreuses options d'adaptation de point de connexion ou d'éléments de haut niveau.

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Habiba G.

Information Technology and Services, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Whatsapp Review by GBADAMASSI Habiba

Reviewed a year ago

Whatsapp me permet de faire des réunions shorts à travers des appels audios ou vidéos.

Pros

Les fonctionnalités qui ont le plus d'impact: Appels audio, appels vidéos, chat en temps réel, création de groupes de travail, des appels et vidéo de groupe, partage de fichiers. Ces fonctionnalités sont très facile d'utilisation et n'importe quel utilisateur qui utilise whatsapp pour la première fois peut facilement se retrouver. Les appels audio et vidéo de groupes sont très utiles dans le cadre professionnel.

Cons

J'aimerai que la fonctionnalité d'épinglage de contact soit améloiré. J'aimerai qu'on ai la possibilité d'épinglé plus de 03 contacts maximum 05.Développé la fonctionnalité de "Notation des membres d'un groupe". Cette fonctionnalité nous permettra d'apprécier le comportement de chacun des membres d'un groupe. Les membres d'un groupe peuvent se noter en fonction des comportements et interactions de chacun dans le groupe. Si un membre se comporte bien dans le groupe, les autres le noteront bien, ce qui augmentera sa popularité dans le groupe. mais si le membre se comporte mal, les membres peuvent le noter mal et avoir la faciliter de décision de le bannir du groupe.

Showing original review in French. See translation

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Oluwasolape A.

Wholesale, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The best instant messaging platform for businesses

Reviewed a year ago

My class group, work group and fellowship groups are all on Whatsapp. These groups are the first place i receive information and updates. Without WhatsApp, It would feel like I'm living in a vacuum, as I might not be able to have instant communication with these important parts of my life.Other than that, WhatsApp has greatly improved our business revenue and customer-business relationship. we can easily upload goods on our status and conclude sales right there on Whatsapp.

Pros

(1)I love the fact that WhatsApp developers are very concerned about security. its end-to-end encryption and two factor authentication assures us of no unwanted guest reading or listening in on our business conversations. It also makes our account hackers-proof.(2) I also love the auto response feature on the WhatsApp business app. It has greatly improved my online work life and helped me to appear...

Cons

It tampers with image quality. For a social media software that allows users to upload pictures on their status, one would think that WhatsApp owners would be concerned about image quality. But, that's not the case. Of all the social media platforms we use, WhatsApp is the only one that makes our products pictures look messy.

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Nnakwe F.

Marketing and Advertising, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Honest WhatsApp Review

Reviewed 2 years ago

Overall, I've used WhatsApp for as long as I can remember, WhatsApp really made communication a lot more easier and flexible and then when the WhatsApp business app was introduced it became a different ball game, I was able to communicate and engage my customers directly on WhatsApp. WhatsApp is one software that has really contributed to the growth and success of my business.

Pros

One of the best feature I like about Whatsapp is the ability to chat and connect with friends and family irrespective of their location, this has really made communication a lot more flexible.Another thing I like about Whatsapp is the voice and video call feature, I really like how I could make voice calls without the use of my airtime and also connect more than one person to the call, also I like how I could make a group video call.Additionally I like how WhatsApp business helps me connect with my customers in one place, I could easily create a product catalog to showcase my product, I could also enable automated response to my customers whenever I'm offline.

Cons

I don't like how WhatsApp reduces the quality of a video or picture making it a little bit blurry a lower quality of the original, I really wish this could be changed.Another thing I dislike about Whatsapp is the disappearing message feature, I don't like the fact that people are given the opportunity to clear messages and this could lead to a loss of important information.

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Daniel Francisco R.

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Whatsapp for college students

Reviewed 2 years ago

Until now all the time and years that I have been in the application of have been very pleasant. I have been present in each update and in each configuration since the beginning of WhatsApp, so I can say that since it began there have been excellent changes that have helped people to communicate in a better and more digitally interactive way.

Pros

What I value most about the application is its ability to create chat groups and the option to share photos, videos, documents, and locations with other users quickly and easily. In addition, the application uses an end-to-end encryption system that protects the privacy of conversations and the security of data. It also has identity verification features to prevent spoofing.

Cons

What I like the least is the lack of customization in the app, as it doesn't offer many interface customization options or advanced features.

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Noureddine B.

Program Development, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WhatsApp Review

Reviewed 2 years ago

WhatsApp has become one of the most popular messaging apps in the world, with over 2 billion active users. Many people appreciate the app's ease of use, simplicity, and convenience. The ability to send messages, make voice and video calls, and share media with friends and family for free has made it a popular choice for staying in touch with loved ones.Additionally, WhatsApp's end-to-end encryption provides users with a sense of security and privacy, as messages and calls are only visible to the sender and recipient.However, there have been some controversies surrounding WhatsApp's privacy policies and data collection practices, which have led some users to switch to other messaging apps. Overall, though, the app remains a widely used and trusted platform for communication.

Pros

One of the most popular features of WhatsApp is its simplicity and ease of use. The app has a clean and user-friendly interface that makes it easy for people to send and receive messages, make voice and video calls, and share files and media.WhatsApp also offers end-to-end encryption, which means that messages and calls are protected and can only be accessed by the sender and the recipient. This has made the app a popular choice for people who value privacy and security.Additionally, WhatsApp is free to use, and users can send messages and make calls to other WhatsApp users anywhere in the world without incurring any additional charges. This has made it a convenient and cost-effective way for people to stay in touch with friends and family, regardless of where they are located.

Cons

One of the potential downsides of WhatsApp is that it requires a stable internet connection to work. This means that if you're in an area with poor internet connectivity, you may not be able to send or receive messages or make calls through WhatsApp. Additionally, if you're traveling to a country where WhatsApp is blocked or restricted, you may not be able to use the app at all.Another potential issue...

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Sheikh Sumon J.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The safest app to communicate with.

Reviewed 2 years ago

This software is fantastic and has all the latest features. Each of the features in this app is available to us without cost, which relieves us of a significant burden. It has never been simpler to interact with my team and others. My daily life is significantly more safe thanks to its high-security measures, both in terms of what I choose to communicate and with whom.

Pros

I could upload any kind of stuff I wanted or instantly connect with my clients or a companion I wanted to talk to using this app. I could easily organize a conference or send an audio message to be more useful to the chosen person. I was able to complete my work even in isolated locations. I could simply host or participate in group calls and meetings. Apart from that, I was free to distribute any files, PDFs, or other information I wanted. This app truly offers an all-in-one experience.

Cons

This program has several advantages, but it also has some drawbacks. For example, the number of participants in a group call is set at a certain level, prohibiting us from adding more attendees than necessary. However, the software is always introducing new functions that let us interact with others more skillfully and successfully.

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Nourhan A.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your preferred window to communicate with everyone around you.

Reviewed 2 years ago

I have been using the WhatsApp app for more than eight years, and throughout this period, I have had and still have an excellent experience with it. I consider it my No. 1 app for daily communication, as I use it every day, on several occasions, for one-on-one and group communications with friends, relatives, and business partners. I use WhatsApp emojis, stickers, and GIF cards while chatting with...

Pros

The app's user interface is simple and flexible, making it suitable for most ages. It is compatible with the majority of smartphone types that run on either Android or iOS operating systems. Although it is 100% free and does not contain annoying pop-up ads, it still has many great features. In my opinion, one of the most critical features of this app is the complete privacy that it strives to provide...

Cons

Although the application contains plenty of advantages, it also contains some disadvantages that I encountered during my use of it. First, there are limitations on the size of shared media, such as 16 MB as a maximum size for sending video, and we can't send 30 images or more at once.Second, WhatsApp only accepts video files in MP4 and 3GP formats, so you will not be able to send them if you upload...

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Sara H.

Chemicals, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WhatsApp

Reviewed 2 years ago

Since I first downloaded and installed WhatsApp in 2013, I've had nothing but positive experiences with the software. It has gone a long way in terms of its upgrades and its consideration of what features consumers would find appealing. Aside from the few disadvantages that were discussed above, I do not have any additional issues with it. It is one of the applications I use the most often.

Pros

The software is easy to download and then use, reliable, and completely free. Considering it's free, the app has a lot of useful features. Furthermore, you may access it from the comfort of your own computer. The "group function" is an excellent tool for group chat. You are able to easily reach out to over a hundred coworkers. Advertisements of any kind are hidden from view. Allow files as large as 100MB (containing presentations and PDFs) to be sent. Make it possible for people to erase their own messages. Inform them of the quantity of their WhatsApp contacts. Show the message's delivery confirmation and whether or not the receiver may open the message.

Cons

Numerous aspects would need to be improved in my opinion. After making a mistake, it seems that my status cannot be changed. It would be necessary for me to delete it and then post something new. It's possible that this will be bothersome, particularly once I've arranged a number of things in a certain order.

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Shaunak P.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Emerging alternative of email for business to communicate with customers!

Reviewed 2 years ago

I am using WhatsApp for more than 6 years now, and business version for 4 years now. I have never faced any issue with the data loss or discrepancy, it is secure and encrypted. I haven't seen any contact so far not using the WhatsApp. People are liking the business communicating over WhatsApp than email.

Pros

WhatsApp is a best-in-class solutions, it is not just simple to use but literally most accepted form of communication medium, where we find consumer of each age group using this service, that too for free (individuals). Businesses are now moving towards WhatsApp to send booking information's, pdfs, and real time alerts. Soon it will be used in bank communications as well. Now UPI payments are also available. This is most unique feature of WhatsApp. We can pay and slit the payments within the groups.

Cons

There are no cons at all, in fact they are continuously adding useful features in the application, while other applications are running behind implementing useless features. In recent days, we are seeing some issues with stability, but that is still nothing in compared with their chat service availability.