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Real-time customer communications management software

WhatsApp Reviews - Page 4

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15,866 reviews

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Evans O.

Real Estate, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The number one messaging App

Reviewed 3 years ago

Honestly, There is literally no messaging app as fun as "WhatsApp”.. it brings out the vibes and light in people, having the ability to make memories, build relationships, business and a Life in general. I have been using the app for 6 years now and it just keeps getting better.

Pros

I liked a lot of things about the Application but they are just some I like better than others, like the "Status feature” I literally like spend have of my day going through people’s status, it’s like watching tv, because you will always get entertained, another thing I like is the privacy feature, ability to be able to restrict what people see or know about you is amazing. I also like the Fact that I can pin chats, auto respond, share files and lot’s more. It’s just very amazing

Cons

Ok so there is literally only on thing that I didn’t like about the app, was the fact that the groups are restricted to a limited amount members, which’s quite a bummer because sometimes You need more people in a group or need to join a particular group and it’s full. That particular restriction is quite frustrating, although the DM’s keeps my mind of that for a very long time so am not really bothered, but just thought it would be nice for those that would love to have group chats with a huge number of people

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Verified reviewer

Computer Hardware, self-employed

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The most secure messenger ever!

Reviewed 3 years ago
Pros

-If you have Internet packet data, you don't need the credit balance to use WhatsApp and can simply send data, including music, pictures, and video. -You may use WhatsApp to send the message or to chat when you have an internet connection and have no equilibrium in your cell phone, Whatsapp does not require show advertising, you may send 100 messages to any of your friends every month since Whatsapp is free. -Whatsapp contains a number of pre-defined messages that can be taped for immediate delivery, and this app's settings allow you to change some of your chat settings and even alter your status to let others know whether they may contact you. -Whatsapp messenger is a great solution to send texts, even internationally, using the user's internet bundle, the application sends text and photo messages, Whatsapp has high-quality communication and is able to get in touch with family and friends at great speed.

Cons

- It does not have folders like a telegram messenger. -You must have a connection to the internet to send messages for free; texts are not sent to your phone's inbox; and your profile pic is viewable to anybody who has your contact number and is using this app. -You can only communicate with friends who have cellphones and an account on WhatsApp; thus, you must encourage your buddies to download the application. -If someone has your phone number, he may easily access your data, such as your profile photo and status. As a result, you should not share your own picture because the images might be stored and exploited.

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Edward H.

Real Estate, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Whatsapp is Whatsapp

Reviewed 3 years ago

For a messaging app, I guess it is ok? But I have to be honest there is a lot of issues that Whatsapp needs to fix as I see that they have been pretty stagnant with their updates. New features are not rolled out as often as their competitors.. old issues are never fixed..if you are using Whatsapp for work also (to contact clients, etc) you will soon find that Whatsapp consumes too much data storage on your phone and it is a problem..especially if you have thousands of chats.

Pros

I like the fact that Whatsapp is free to use (in the early years of 2000s it was not free) so they had a good change. They offer the usage of emojis, and chatting with anyone with a mobile number as long as the other person has their number registered with Whatsapp (bare minimum requirement) which is good. So everyone can use Whatsapp to connect with their friends, family and work colleagues.

Cons

Whatsapp is very data heavy. I mean really heavy and it will only take you some time before the data usage is snowballing in your mobile devices. I never thought of this as an issue but since I have been using Whatsapp for a couple of years now, especially for work related stuff as well.. Whatsapp is using 8gb of my phone and I think that is a bit too much for messaging app. Files sent on Whatsapp are never compressed. I have been cleaning up my chats pretty often and I still struggle to be able to clean up the mess Whatsapp has made. I have been saving my important documents out of Whatsapp but still it takes a LOT of space. Stickers, videos, messages, everything that you forward from one chat to another (Whatsapp) keeps multiplying with whatever you forward/send in each chat. That is amazingly not efficient at all. Desktop integration is terrible..honestly. I'm so sorry that I am blunt with this but it is not practical for the desktop version of Whatsapp to be relying on your mobile phone connection. If your mobile phone is not connected to the internet (or if you have very poor signal) the whatsapp web will never connect and you cannot use it. Last but not least, they force (secretly) your phones to backup all your chats to your mobile device (this is also another factor that it resulted in doubling the size) at 2am in the morning (in my time zone which is UTC 7+) -- I do not think many users are aware of this though.

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Axel A.

Automotive, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best chat app

Reviewed 3 years ago

All my life I be using this app and is great, you can chat with people in any place in seconds and is to easy to use, it is perfect for be in contact with your family, your employers and customers.

Pros

The app is easy to use in any place, they have the basic functions, and is a good app for be in contact with other person, the calls have good quality of video and audio, the form that you can share documents and multimedia is easy and great.

Cons

This app hasn't secret chats or bots, and this app for big industries is not the best for be in communication with all the employers. The calls without internet is a problem in case of emergency. The way who other people can have access to your number is so easy and this is dangerous.

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Ayodeji O.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User-friendly Native social networking application

Reviewed 3 years ago

Ever since the advent of WhatsApp, almost all their features has been good. You can use it on all platforms. It has made communication to any part of the world easy and less expensive for me. I think I can say it's one of the most commonly used social networking tool and it has not lost its position or quality.

Pros

It is a free platform for instant messaging  and easy marketing. You are provided with the status where you can display and advertise products or services to your friends. Communication is made better and easier with WhatsApp, you can video call, voice call, text messages and send files to people anywhere they are in the world. I appreciate the fact that not everybody can add you except they have your contact. This helps to minimize spams and disturbance from scammers

Cons

Though, nobody can chat you without having your contact, I still think people's number on group chats should be made private or they should provide a feature to toggle between making it private or public. This will atleast increase the privacy level. Also, files sent via WhatsApp, especially images,  tends to reduce in quality.

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Verified reviewer

E-Learning, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Application to Communicate Worldwide

Reviewed 3 years ago

The application is really stable, and I've never had a device crash while using it, even after a lengthy video call session with someone. In addition, it's an open-source software that has all the capabilities we require for productive communication, including voice, text, and video.

Pros

What a like about WhatsApp is the fact that it makes it easy for me to communicate with my family and friends no matter where they are. Furthermore, It lets users to form groups, making it simple to bring together people who share common interests. Another handy tool is a business profile, which allows you to enter crucial information about your company such as your website, email address, or even your product line with photographs and pricing. In addition, I like the privacy provided by the software through the End-to-end encrypted feature.

Cons

Actually, what I dislike about this app is that it irritates me since it compresses and degrades the image quality that I transmit to others without allowing me to send it in its original quality. I also don't like the limited length of videos that I want to send, which is specified in 1:37 minutes.

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Verified reviewer

Music, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You have to try it now

Reviewed 3 years ago

A very integrated program, you only need a phone to be in contact with your customers or friends and family. You can log into it via a computer, and this is also a feature we have needed for a long time.

Pros

Provide text messages, voice calls and video calls. Users can also send files, images and links to other users with high quality and this is very cool. This means that it is several programs in one program. It allows users to create groups, making it easy to gather people with similar interests

Cons

I was facing problems in sending files in high quality to my clients, but that problem was resolved after they provided the feature (sending files), and this made my problems end and I am now very happy

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Yassine E.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the best mobile messenger

Reviewed 3 years ago

I've used Whatsapp almost exclusively for both personal and professional communication since it first appeared. Every day, I talk to my family, friends, and coworkers. It is an easy-to-use, affordable device. You can block anybody you don't want to communicate with, as well as anybody you don't want to communicate with.

Pros

In addition to sending images and audio files, I can also send videos and documents using Whatsapp and other social media platforms. When you can have a conversation with someone while also looking at them, it's a wonderful feeling. My digital connection allows me to communicate with anyone, anywhere on the planet, in real time. If I need to get a message across quickly, I can form a group and disseminate it to everyone in the group at once. When chatting, I can also use formatting options such as bolding, italicizing, and cross-outs to help me communicate more effectively. Consider the following scenario: you were asked two questions; if you identify which responses you are providing, you will be able to provide them.

Cons

When texts are erased in bulk, a significant amount of personal information is lost. Group chats are problematic since they make it tough to have multiple talks at the same time, whereas its competitor makes it simple. When an internet connection fails, video conferencing participants are unable to hear one another properly. Both the file size and the number of files that can be transferred at the same time are limited in this regard. It will be necessary to supply 30 images at a time. Speaking of which, transferring images has a lot of disadvantages, not the least of which is a reduction in image quality. While a raucous gathering is okay, if people are not careful of their surroundings, they may end up disturbing others by being excessively loud. When a phone with a continuously irritating ringtone, such as a repeating message tone, continues to ring every couple of minutes, it is quite inconvenient. Also possible is that this will cause interruptions at work and in schools, which could result in a reduction of output.

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SHAMS MD RAGIB S.

Textiles, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Discussions made simple

Reviewed 3 years ago

Whatsapp for business is truly cool as I have had the option to make a list that exhibits the items and administrations that we offer. I can have the option to recount an account of how our day has experienced the announcements. The whatsapp support bunches that we have as an association are family and this has helped the majority of our customers to make associations.

Pros

What I like most about Whatsapp is that its highlights continue to further develop which further develops the client experience. After some time I have had the option to associate with customers and clients by adding a whatsapp button on Instagram and Facebook. Rather than continuing posting my contact on the web, I can utilize a connection that drives them straightforwardly to my inbox which is truly cool. Vanishing messages are truly cool as it helps in clearing old messages. The way that I can be advised when somebody needs to add me to a whatsapp bunch helps in lessening the bothers brought about by being added to bunches without my assent.

Cons

There is absence of security particularly when one erases messages in gatherings. Following up visits in bunches is very unwieldy, particularly when the talks are so many, its rival makes bunch talks way simpler. Video considers need a steady web association prompting bends and breaks in correspondence. Video transferring has a cutoff, which restricts the measures of recordings one can share both on status and in the talks. it doesn't uphold bots, which makes the elective more helpful. The 257 gathering individuals limit makes us to consistently change to the elective when we can't deal with the numbers.

MI
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Munema I.

Computer Software, 501-1,000 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must-have app for all things messaging

Reviewed 3 years ago
Pros

When I look at my smartphone, I think WhatsApp is the app I use most frequently – or it's right there at the top, anyway. I use it in different situation and with different people, and here's why I would recommend trying WhatsApp if you're looking for an app you can use to communicate. With WhatsApp, you can: – call, make video calls, send voice messages or texts for free (well, you are going to pay for your phone connection or your home Wi-Fi but you get the idea... WhatsApp itself doesn't have any user cost related to downloading, installing and using it) – create 1:1 chats or group chats: whether you'd like to talk with a person, 10 people or more, you'll be able to do that with WhatsApp – use your computer: many apps only work on mobile devices... not WhatsApp! You can do everything with your smartphone or with your computer, whatever you're most comfortable with.

Cons

Here's what I don't like very much about WhatsApp: – possibly becoming a paid app (there have been rumours about this for a while) – a better way to manage group notifications (in very active groups you'll get notified all the time)

AA
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Alhassan A.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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chose one thing -- easy communication -- and executed it to perfection

Reviewed 3 years ago

The easy process of creating groups on WhatsApp and sharing files of all formats really allowed us to grow our network of content suppliers for our newsletter and field reports. Right from the camera, collaborators could directly share photos with us. Works just as simply with most other tools as well, which have Whatsapp integrated into their Share Function destinations. It allowed us to stay truly interactive with our project beneficiaries and field agents.

Pros

For a very lightweight application, it's capacity for securely backing up records and associated files both locally and in the cloud is quite commendable. Recovery of shared files and chat history in cases of damaged or lost equipment is also made quite simple through very brief probes at account re-activation.

Cons

Some of the privacy settings could be expanded to not be all-encompassing; but be customizable to certain contacts only. Also, there should be a way to launch a chat with a contact without first having to save it to your phonebook first; because then it might interfere with your general privacy settings if you plan to restrict the level of access that account has to you.

MS
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Mark Senyo A.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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more than just a mere texting app, the free whatsapp business version is unbelievable

Reviewed 3 years ago

I first started using whatsapp's basic version and it worked perfectly for keeping in touch with friends and family. Discovering the business version and all its amazing features for maintaining efficient marketing and communication with customers has been even more wonderful. Contacting our clients this way feels more natural and more personal as compared to other mediums available.

Pros

The whatsapp business version has been absolutely tremendous for setting up our personal healthcare practice. We were able to easily modify the catalog feature to list and give quick details of all the services we provide. However, the most unique feature that has helped us become more efficient has been the contact labelling feature. We no longer have to refer to Excel each time to look up which category a client belonged to anymore.

Cons

There is nothing about whatsapp that I dislike. All the features work amazingly well for a free to use software. But maybe a new feature that allows us to have a set of automated responses (instead of just one) could be very helpful. So that the particular one issued to a client would be based on the specific label or tag that customer had.

JO
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Joy O.

Design, self-employed

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The gap bridger

Reviewed 3 years ago

WhatsApp to me is really a platform for business growth and I've been able to post my graphics design services through WhatsApp status. I feel good to know that my account is protected by a two step verification meaning that it can't easily be hacked. I love WhatsApp and I'm really growing my audience and reach day by day with it.

Pros

As a small business owner, WhatsApp has made it easier for me to build my business online where clients can easily reach me and patronize me. And with it's business catalogue feature, clients can easily view the services I offer with their prices without having to ask me directly. As a graphics designer, catalogue represents right now as my portfolio because when I send my catalogue link on social media, people view my works through this link. I also spend less charges talking with my family and friends via WhatsApp videos and calls and the video is always in high quality. Voicenote is also one of the greatest fearures of WhatsApp because it saves me the time to write long write-ups. I can simply say what I have to say in short time with my voice!

Cons

WhatsApp is sometimes boring due to the fact that it's just status viewing and chatting one can do to be entertained. There are no news feeds on the latest things that are happening around the world etc At times, there are constant interruptions when videoing or calling which perhaps maybe due to network but it's very disturbing when it happens. Lastly, I don't like the fact that when I want to recover backed up messages, I don't recover everything. I lose important messages because of this.

MS
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Mohammed S.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Instant messaging has never been better

Reviewed 3 years ago

I have had a few scares in the past where access to my phone automatically meant access to my whatsapp content. But with recent security options and modifications, it has afforded extra layers of security and assurances against unauthorized entry. All in all, I have really enjoyed using it.

Pros

Contacts management is the single greatest thing about whatsapp. it overs me limitless control over who in my phonebook has access to my content and activity log. With those options, I am able to ensure a certain sense of ease within the control and privacy options it affords me.

Cons

I dislike that they do not have an offline or dark mode where I can be in the app probably reading over old messages and other content, but still not be reachable. To enjoy that, I would have to disconnect my entire device from the internet, and that is not very ideal either. I also do not like it's default data sharing arrangement with my Facebook account.

CO
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Christine O.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Conversations made easy

Reviewed 3 years ago

Whatsapp for business is really cool as I have been able to create a catalog that showcases the products and services that we offer. I can be able to tell a story of how our day has been through the status updates. The whatsapp support groups that we have as an organization are family and this has helped most of our clients to make connections.

Pros

What I like most about Whatsapp is that its features keep improving which improves the user experience. Over time I have been able to connect with clients and customers by adding a whatsapp button on Instagram and Facebook. Instead of keeping on posting my contact online, I can use a link that leads them directly to my inbox which is really cool. Disappearing messages are really cool as it helps in clearing old messages. The fact that I can be notified when someone wants to add me to a whatsapp group helps in reducing the inconveniences caused by being added to groups without my consent.

Cons

There is lack of privacy especially when one deletes messages in groups. Following up chats in groups is quite cumbersome, especially when the chats are so many, its competitor makes group chats way easier. Video calls need a stable internet connection leading to distortions and interruptions in communication. Video uploading has a limit, which limits the sizes of videos one can share both on status and in the chats. it does not support bots, which makes the alternative more convenient. The 257 group members limit makes us to always switch to the alternative when we cannot manage the numbers.

FM
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Farhan Mubasshir T.

Business Supplies and Equipment, 501-1,000 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Great Software to communicate with Customers and Employees for Business.

Reviewed 3 years ago

Communicating with Employees and Customers with ease has been a big help for me.

Pros

WhatsApp has been my partner from the start of my business, if I have to talk with my employees and if I have to make a group call or give a decision on a particular project I am always able to do it smoothly and easily with WhatsApp. Plus WhatsApp is used by almost a lot of people in the World for which our customers are able to get in touch with us in no time, and our team is able to produce them the best possible. I think the reason it's used by almost everyone is that its easiness of how it works, simple functions not too much hassle, getting the work done easily such as sending big files or links in the chatbox or group has really helped me because before I had to check my Gmail for the Documents related to my business and it mostly was really hard to find the exact document I was searching for in Gmail because there were a lot other more emails so I think how WhatsApp has enabled this function is really good. Also, the best part about WhatsApp is anyone can use it as it's really simple to use and almost no restrictions. Also, it helps me to see messages on my notifications rather than going back to the app to see the whole text and I think it helps me not let people know that I saw their message because sometimes you are just not in the mood to check anyone messages and if they give something not so important but you still have to reply to them because you have seen their text. And finally, I believe it's trustworthy for my privacy because of its end-to-end encryption.

Cons

I don't quite think there is anything bad with WhatsApp but I think it would be really good if they enable chat backgrounds to their web-based application as it would look good and more interesting to work on their. And I believe WhatsApp will come with a update soon for this feature.

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Verified reviewer

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Get your personal contacts as amazing as they've never been before!

Reviewed 4 years ago

In general, I use WhatsApp for education, socializing, and work on a daily basis. WhatsApp has been an inexhaustible experience for me since the first day I used it. WhatsApp's offerings and functionality have been steadily improving. It has top of the range cryptography support and continuous communication processes. WhatsApp is a great way for me to communicate.

Pros

It's incredibly easy for me to connect with my family, friends, and colleagues now that I'm using this program. The application's voice and video calling office is perhaps the best function. I will post my accounts or places I visit via my Status, and it will only be visible for 24 hours. It encourages people to interact with one another in a natural way. Gifs and stickers are fantastic. My beloved function is group chats, which allow you to send messages to several people at once. I just like how, with only a data plan or an internet connection, you can email and call others. Most organizations now use WhatsApp chat on a formal basis, which is both budget and time-saving. In comparison to other related apps such as Messenger, Thread, and others, it is much more stable. Plus, if they don't have my phone number, they won't be able to call me.

Cons

You are always asking for input after we phone or video call, which is really irritating. I hope this will be corrected because if we remove a message that we have received, other customers actually understand that we deleted the message we sent. I think this can be solved. There is no chance to 'go offline;' if you have an internet connection, you will either be 'connected' or reachable.

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Michael C.

E-Learning, 11-50 employees

Used daily for 2+ years

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  • Value for money
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It's ok.

Reviewed 4 years ago

Whatsapp helps because of the business profile feature. It allows clients to get to know about the company without even sending a message and not only. It brings the clients closer by allowing us to chat directly. It gives us the chance to leave a longing impression on the client and perhaps make him come back for more.

Pros

I like the fact that I can talk to my family members on the go and make video calls. Whatsapp makes being in contact with loved ones easier and you're able to keep up with loved ones even without talking to them via the status tab where everyone can share what they've been doing recently. Another useful feature is having a business profile that allows you to input important information about your business such as website, email or even your line of products with images and pricing. I'd say this is Whatsapp's redeeming feature as of right now.

Cons

What I do dislike about the software are only because of features I've been enjoying in similar apps: -Whatsapp has very (very) limited storage management on top of taking up too much space, why does a messaging app has to take away 1.6Gb of my storage? For this reason I've turned off automatic downloads but to no avail. If you have a phone with relatively low storage, I recommend using other apps. -You can't turn off status updates, you're constantly bombarded with information while you're using the app and every time someone posts something you get a green dot in the corner of your eye which ends up being rather distracting. If you opened the app to talk to 1 person you end up wasting 30 minutes checking on everyone's status updates. -Not only you have a limitation to the size of files, you have a limit to how many files you can send at once. So if you're planning to send wedding photos you'll have to send 30 at a time. -Speaking of that, not only are you limited but the images lose quite a bit of quality when sent. If you're a low-key kind of person and you like to share a TON of content, Whatsapp wouldn't be for you. But it's worthwile if you want to use it for your business.

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Verified reviewer

Computer Software, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Revisión de WhatsApp

Reviewed 4 years ago

Mi experiencia con WhatsApp ha sido muy positiva porque lo he estado usando durante muchos años y me siento muy bien. Cada vez que compro un nuevo teléfono de whatsapp es la primera aplicación que me aseguro de tener porque realmente permito enviar mensajes a todos: amigos, conocidos, familiares y compañeros. Solo espero que las funciones de esta aplicación no cambien porque ya encuentro la combinación de ahora perfecta. Me parece una aplicación que realmente vale la pena por ser gratuita. No me sorprendería si a lo largo de los años esta aplicación se pagara.

Pros

He estado usando WhatsApp durante muchos años y esto me ha permitido comprender completamente todas sus características. WhatsApp fue la primera aplicación de mensajería gratuita que le permitió enviar mensajes a personas de todo el mundo. Además de los mensajes de texto, también puede enviar archivos de música, documentos, compartir contactos y también enviar su posición. También puede enviar mensajes de voz instantáneos que pueden reemplazar las videollamadas, pero hace algunos años WhatsApp también ingresó a la función de realizar llamadas. Puede crear historias que pueda compartir con todos sus contactos o simplemente con algunos cambiando las instrucciones de estado. También puede crear grupos. Por tanto, WhatsApp es una aplicación completa porque se puede utilizar tanto en un contexto laboral como en un contexto amigable. WhatsApp eventualmente le permite conectarse con varias otras aplicaciones sin dar ningún problema.

Cons

Las funciones de llamada desafortunadamente a menudo dan problemas, especialmente si las llamadas se realizan entre personas en lugares alejados entre sí en el mundo. También me parece bastante útil la introducción de estados en WhatsApp para las personas de edad avanzada que, por lo tanto, encuentran esta función interesante porque no tienen otras redes sociales. Para los jóvenes, en cambio, las historias son una especie de repetición porque ya estaban ahí antes en Instagram, Twitter y Messanger. De hecho, desde los jóvenes esta aplicación se usa única y exclusivamente para enviar mensajes también porque WhatsApp no ​​te permite editar fotos o hacer historias particularmente "sofisticadas".

Showing original review in Spanish. See translation

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Syahadah M.

Telecommunications, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good messenger for personal and business

Reviewed 4 years ago

I really feel that WhatsApp is the best messenger software that ever created that is free to use but complete on the feature package that all the user need to have a very effective communications. My team and i use the work group for a fast communication and the video calls for our work discussion.

Pros

WhatsApp is absolutely free to use by everyone but it has all the feature that a messenger software needs like a text sending, audio calling and video calling. I use it mostly for my personal use, but also use it for my work and created a group for it. It is instant and very suitable to use it for work which need a fast communication.

Cons

They has controversies on how they are using user privacy data and it is very disturbing for us, because we are relaying on this application to conduct our business discussion. Other than that point, i have a very good experience in all my years using this software as one of my main communication platform.

MZ
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Manahel Z.

Architecture & Planning, self-employed

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A powerful social media app

Reviewed 4 years ago

A wonderful application ,it can me keep in contact with others, whether for work or social communication, all that for free ,as well i can exchange many files through it ,it has an important option in it its Audio recordings to keep the communication much easier

Pros

There are many advantages on this site, the most important of which is the message encryption feature, which makes me more reassured, as well as the fact that the application is free, the idea of ​​not needing a strong WIFI , the audio recording feature, which is very important for people who get tired of writing, as well as the ability to exchange files through it, and from The nice things are the accessories, it has added fun to the application, a feature that I can know if the message was sent or not, and if the person has seen it or not, it is an important feature of this application , as well to share stories in it and can see who see it .

Cons

I think that the most problems with this application are voice chats or video calls, as they are very weak in this application and this is compared to other free applications as well ,also the idea that the quality of the images if sent through the application will be weaker as it reduces the quality of the images .

nb
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nickolette b.

Cosmetics, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable and convenient app for daily communication

Reviewed 4 years ago

This app is inexpensive and very easy to use. All that is need Wi-Fi access and that's it. It is convenient and reliable. WhatsApp is is used worldwide, and it is easy to communicated with people near and far.

Pros

I have no idea what my life would be without WhatsApp. It is my number one means of communication, with friends, family, and customers. It is free once you have access to Wi-Fi or data plan and it is convenient, and extremely easy to use. I love the specs on this app, replying privately to a group message, broadcasting group messages, end to end encryption and I really love the fact that I am able to star my most important messages within a chat. The business account is a God sent, I am able to provide service at any given time to my clients with instant reply. A+ for efficiency. The video calling feature is one of my favorites, because I do not always have the time to be texting, being able to send voice notes is also very amazing, easy and convenient. I would most definitely recommend WhatsApp to all, whether for personal or business use, I use it for both.

Cons

There is honestly nothing I dislike about this app. I think it has all the features I could ever mean. I am able to have have group video chats, text in groups, send and receive videos and pictures, links, documents; and all my formats are supported by the app. I am yet to have any issues with this app, and I highly doubt I ever will. However, there is one thing I have noticed when sharing or uploading pictures to my status on WhatsApp; there is a reduction in the quality of the pictures uploaded, but I believe that happens with every app. Otherwise from that, this app gives an A+ from me.

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Andy B.

Consumer Services, 201-500 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most convenient communication tool, in the palm of your hand.

Reviewed 4 years ago

I used to only use WhatsApp to chat with family and friends, but since the pandemic, I now use it daily to communicate with my work colleagues and managers, in a WhatsApp group my employer created. In my work group, my colleagues are able to share any important updates or issues that the rest of the group need to be made aware of, so that everyone can implement any changes that are required to do our job correctly. The chat search function is also handy, as it allows me to search keywords and find any important messages I may have missed out on, or if I need to refresh my memory on certain changes or actions I need to take. It's definitely an application I would recommend everyone to use.

Pros

Not everyone has access to a computer at any given time of the day, that's why WhatsApp is convenient, as most people always have their phones with them wherever they may be. Chats on WhatsApp are more engaging with features such as being able to send GIFs, video, pictures and voicenotes. In addition to this, WhatsApp has a feature to make a video or voice call, so that you can have a more personal interaction, especially with friends or family who might be living abroad. There is also an important location feature, which is amazing for safety. It allows you to share your live location with loved ones, so that they can keep track of where you are, if you are out in public. The location feature can also be used to open Google maps and allow you to navigate to the person who has shared their location with you, if you need to meet up with them.

Cons

Although WhatsApp is free to download and fairly cheap to use, it would be great to be able to send free messages without having to spend money on data. Some network carriers do have WhatsApp data bundles though, which is even more cost effective. Other than that, there are more pros than cons.

PW
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Peter W.

Military, 11-50 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great and entirely affordable

Reviewed 4 years ago

Overall our experience is great, the fact it is free of charge, the prevalence of the software and the fact that I can rely on everyone to have it and irrespective of the device that they have we can all communicate with one another. The groups are great and ability for admins to police them. The fact I can have WhatsApp running on all my devices simultaneously is a welcome feature, as is the voice and video calls - but it is frustrating that the video app cannot be accessed on the desktop along with some more premium video call features such as screen sharing.

Pros

- The widespread nature of the product and the fact that it is used by hundreds / thousands / millions / billions of people! I can almost always guarantee that anyone that I am dealing with will have WhatsApp, to the point now where I can just assume they will have it and don't have to ask. - The cross platform nature of the product is great, with respect to device types; laptop, mobiles and desktops. It is also across the majority of operating systems; ie iOS, MacOS, WatchOS, Android, Windows etc. - The setup and integration between the desktop and mobile versions is absolutely seamless. I like the fact that to get it working on desktop it presents me with a simple QR code that I scan on my phone and it then works instantly on desktop. This connectivity has lasted for years and I've not had to set them up again. - The integration with 3rd party apps such as Gif apps etc is great and allows customisations as required - WhatsApp groups are a great feature and great for communicating with many people in our organisation. The ability to have admins and their abilities to add and remove people is required. As is the ability admit people to groups with just a URL link. - The video and voice calls are great, work seamlessly and I have had no issues and are great as I no longer require another app to do this and I can be sure that everyone else has it.

Cons

- The fact that groups are limited to 256 personnel is frustrating, it would definitely be improved if this number was increased. - The video and voice call is great on handheld devices but it's really annoying that these features aren't available on the desktop. If they were then we would use this feature even more. - 3rd party app integration such as gifs isn't available on the desktop app unlike the mobile versions. - Not having a dedicated iPadOS WhatsApp app is also really frustrating, in this day and age pretty much every major app has a dedicated iPad app, with the uptake of these devices it would be a welcome addition!

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aymane h.

Computer Software, self-employed

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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" The Best Free Communication App in the world"

Reviewed 4 years ago

In general, it's an extraordinary application to remain associated with companions. Can share this present reality continuously. Actually quite a decent application! Cherished It... its channels are awesome. I suggest everybody. Seeing that it is free and the Facebook possesses it... This implies they will be here for the long stretch. So on the off chance that you are searching for a solid correspondence application, this is it.WhatsApp has become a helpful ordinary application for me, despite the fact that it has numerous rivals in the present market, I can demonstrate it and it is consistently the best. I use it to discuss rapidly with my partners and clients. Not just for Messaging This product can likewise be utilized for voice or video calls complimentary, as long as there is an Internet association. I likewise use it for gatherings with companions, family, and associates.

Pros

Since I'm utilizing this application it's exceptionally simple to associate with my family, companion, and office universities. voice and video calling office in the application is probably the best element. Through my Status, I can share my accounts or spot I visit and it shows up just for 24 hours.it causes individuals to associate with one another in a smooth manner. Stickers and gifs are amazing. It's functioning admirably on the web and on portable, I can utilize the work area application, so I don't need to consistently get my telephone when I get a message. It's a piece of the existence of numerous individuals presently, including me. The most ideal approach to send pictures, recordings, emojis, and so forth to your family or companions.

Cons

Whatsapp I find that it consumes too much the connection because it automatically loads or downloads files that sometimes we do not want, the application requires too much power at the wifi level. The application requires too much power at the wifi level. the video call and in very low quality (I would say 240-280p), and group members limit is one issue that by may consider improving.