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Real-time customer communications management software

WhatsApp Reviews - Page 94

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15,892 reviews

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Nicholas L.

Education Management, self-employed

Used daily for 2+ years

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Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No more text messages needed

Reviewed 6 years ago
Pros

It's free and easy to use. Not only can you message people, but you can also call them, which is great if you want to call overseas at no extra costs. It's used worldwide, so pretty much everyone is on it, unlike other apps like Telegram.

Cons

Sometimes with the calls, there is a slight delay or the line isn't very clear, which can be annoying.

MW
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Matthew W.

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nothing fancy, easy to use

Reviewed 4 years ago

Overall pretty good, a lot of international users from the Asia-Pacific region.

Pros

Easy to use and doesn't require anything complicated. Functionality is fine. I like the ability to turn off chats and other customizations.

Cons

Limited use in industry and doesn't give off a professional feel. Not too many users in North America or Europe.