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WildApricot vs Brilliant Directories Comparison

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Overview

Category Leaders

WildApricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to automate...

Category Leaders

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

60

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

543

5

4

3

2

1

335

158

26

13

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

658

5

4

3

2

1

506

138

12

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
It’s great and I like how you are constantly listening to your community and implementing improvements.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.

Pros

They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue.
The customer support people are great. Also, their Facebook page has a very active community that shares ideas and is there to help you 24/7.
Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Cons

The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.

Cons

No page templates to choose from. Html coded) - No Trial/Free membership - Sitemap not working with search engines.
A little concerned about the 10gigs of space and bandwidth, that seems very low for a directory.
We really don't have any major or minor complaints about the software. I was expecting that something so complex, with tons of features, would be a nightmare to set up and run.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features105
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Segmentation
  • Chapter Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Directory Listing Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Management
  • File Sharing
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Invoice Processing
  • Job Board
  • Knowledge Base Management
  • Layout & Design
  • List Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real-Time Notifications
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Subscription Plan Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Editing
  • Third-Party Integrations
  • Ticketing
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Visitor Registration
  • WYSIWYG Editor
  • Website Integration
  • Website Management
  • Total features87
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Segmentation
  • Chapter Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customer Portal
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Directory Listing Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Management
  • File Sharing
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Invoice Processing
  • Job Board
  • Knowledge Base Management
  • Layout & Design
  • List Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real-Time Notifications
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Subscription Plan Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Editing
  • Third-Party Integrations
  • Ticketing
  • Transaction History
  • Usage Tracking/Analytics
  • User Management
  • Visitor Registration
  • WYSIWYG Editor
  • Website Integration
  • Website Management

Integrations

  • Total integrations19
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

JS
AvatarImg

Jan S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

WildApricot logo

WildApricot

Wild Apricot

Reviewed 10 years ago

this is an incredibly complete system - membership, financial, events, registration, directories, Website, etc. For the money, it cannot be beat.

Pros

No pros were added to this review

Cons

No cons were added to this review

BB
AvatarImg

Bob B.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WildApricot logo

WildApricot

Wild Apricot - Seniors Club

Reviewed 5 years ago

Three years using it and hassled us heaps of time and effort ... and accuracy has gone up.

Pros

The automation of administration tasks saves hours of time. The ability to search the data base and set up saved searches is brilliant.

Cons

The cost is difficult to handle when paying Australian dollars ... the exchange rate is not user friendly! With small organisations of > 100 members, this is a real issue.

DM
AvatarImg

Doug M.

Civic & Social Organization,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WildApricot logo

WildApricot

Ideal for small associations and charities with little IT support.

Reviewed 9 years ago
Pros

The website management, membership management, events, and email sending are seamless, so logins, directories, members areas and events are taken care of without exporting or re-keying. Also caters for associations where one membership covers multiple people - and the main contact can self-maintain the others. Caters for UK currency and tax (but not multi-currency). Support is excellent.

Cons

All contacts on the database have to have a unique email address. Printing labels or badges involves exporting to Excel and mail merge.