Wild Apricot Features

Wild Apricot

#1 all-in-one Membership Management Software

4.49/5 (513 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
Application Management
Attendance Tracking
Built-In Database
CRM
Campaign Analytics
Campaign Management
Campaign Segmentation
Chapter Management
Client Portal
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Management
Credit Card Processing
Customer Database
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Management
Document Storage
Donation Management
Donation Tracking
Donor Discovery
Donor Management
Drag & Drop
Dues Management
Election Management
Electronic Payments
Email Marketing
Email Templates
Event Calendar
Event Management
Event Ticketing
Filtering
Financial Management
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Jobs Board
List Management
Mailing List Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile Giving
Newsletter Management
Online Calendar
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Real Time Analytics
Real Time Notifications
Receipt Management
Records Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Secure Login
Social Media Integration
Summary Reports
Transaction History
User Management
Volunteer Management
Website Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
Application Management
Attendance Tracking
Built-In Database
CRM
Campaign Analytics
Campaign Management
Campaign Segmentation
Chapter Management
Client Portal
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Management
Credit Card Processing
Customer Database
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Management
Document Storage
Donation Management
Donation Tracking
Donor Discovery
Donor Management
Drag & Drop
Dues Management
Election Management
Electronic Payments
Email Marketing
Email Templates
Event Calendar
Event Management
Event Ticketing
Filtering
Financial Management
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Jobs Board
List Management
Mailing List Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile Giving
Newsletter Management
Online Calendar
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Real Time Analytics
Real Time Notifications
Receipt Management
Records Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Secure Login
Social Media Integration
Summary Reports
Transaction History
User Management
Volunteer Management
Website Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
Application Management
Attendance Tracking
Built-In Database
CRM
Campaign Analytics
Campaign Management
Campaign Segmentation
Chapter Management
Client Portal
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Management
Credit Card Processing
Customer Database
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Management
Document Storage
Donation Management
Donation Tracking
Donor Discovery
Donor Management
Drag & Drop
Dues Management
Election Management
Electronic Payments
Email Marketing
Email Templates
Event Calendar
Event Management
Event Ticketing
Filtering
Financial Management
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Jobs Board
List Management
Mailing List Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Mobile Giving
Newsletter Management
Online Calendar
Online Forms
Online Giving
Payment Processing
Personalization
Pledge Management
Real Time Analytics
Real Time Notifications
Receipt Management
Records Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Secure Login
Social Media Integration
Summary Reports
Transaction History
User Management
Volunteer Management
Website Management
Visit WebsiteCompare App

Mobile apps

iOS App


591 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


75 reviews

Wild Apricot Feature Reviews

25 reviewers had the following to say about Wild Apricot's features:

Kristen M.

Great for Chamber of Commerce/NonProfits with Membership Base

2018-03-20

Great for an organization on a tight-budget looking for an all-in-one database for membership management.

Pros

Supports organizations with a few members up to 15,000 (large size range); template-based website design gives the user numerous options.

Cons

Does not integrate with social media. There are some other membership software that are a little bit more modern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karyn M.

Wild about Wild Apricot

2017-01-11

The Wish List feature is great, and the designers consistently use our feedback for making improvements.

Pros

event management & intergration of the membership/contact database

Cons

wysiwyg editing can be quirky and challenging for users who don't have html experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Wild Apricot

It would meet the needs of almost every small to medium sized organization.

Source: Capterra
Helpful?   Yes   No
Read more
Mark B.

The only full-featured membership software I have found

2017-01-12

You can still use other services alongside their membership database, and everything is in the cloud so you can access it from anywhere, even on your smartphone.

Pros

Automated membership applications and renewals, with fully customizable email messages every step of the way.

Cons

If you have members who don't know there is an internet, you may have trouble using WA to manage your membership renewals!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim S.

Handles our needs but a few small things could make it better.

2017-01-11

In the last year of so, access to support has become more difficult & responses have taken a lot longer.

Pros

Membership management & billing.

Cons

lack of flexibility in the events module

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering Wild Apricot

Have a customer based forum where users can share tips, ideas, etc & offer advice to newbies. IMHO it would help lessen the load on customer support

Source: Capterra
Helpful?   Yes   No
Read more
Krista A.

The apricot has gone wormy

2019-02-08

Pros

Strong database, customizable templates, and good search and advanced search functions.

Cons

Two price increases within 12-months with only a 2-month warning on the second increase; decline in customer service with responses to an email inquiry taking more than three days and phone calls not getting returned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Miguel O.

Great overall Association Management system

2017-01-11

Membership management (dues and renewals), online payments, unlimited meetings, email marketing (including tracking), website.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Doug M.

Ideal for small associations and charities with little IT support.

2015-11-05

Pros

The website management, membership management, events, and email sending are seamless, so logins, directories, members areas and events are taken care of without exporting or re-keying.

Cons

All contacts on the database have to have a unique email address.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering Wild Apricot

There are huge advantages to being web-based: access from anywhere (including mobile), online payments, front-end/back-end integration, easy pricing plans, and biggest of all, user self-service. Downside is that reporting usually suffers, and you need to be convinced about security.

Source: Software Advice
Helpful?   Yes   No
Read more
Eve L.

Excellent customer service and easy to use

2017-01-11

For that reason, Wild Apricot has been fabulous as the customer service really helped us transition where staff can make all the changes required to a website without using a programmer.

Pros

Ease of use Multiple functions available (calendar, events registration, email management etc)

Cons

Not completely idiot proof:) but customer service makes up for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Wild Apricot

love it!

Source: Capterra
Helpful?   Yes   No
Read more
Peter P.

what title is required?

2020-11-24

a great management tool for clubs and non profit organisations , such as ours "it works well for us"

Pros

membership recording and control , easy to filter and download members data for designed spreadsheets eg. membership card numbers , payment summaries (when & how payments were made).

Cons

N/A .....for the part of the program that i use, i have no problems with it

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
John S.

We looked for a simple Cloud application to decentralize administration tasks and found it.

2017-08-30

We were up and running in a few weeks. Data import was easy as well.

Pros

Wild Apricot provided this by making the import of data simple as well as creating a new Web site that had same look and feel of existing site.

Cons

So no major cons to report. We like the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark M.

Excellent platform for a nonprofit organization

2020-05-05

We switched from using WordPress for our website, MailChimp for email, and EventBright for event management -- so having everything in one place really streamlines our process.

Pros

This platform includes all the core features you'd expect: CMS, website, member database, email, event management, donations, polls, store/ecommerce, and more, all nicely integrated for ease of use.

Cons

The cost is a little pricey and the website management UI is a bit clunky, however neither is prohibitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc L.

Exceptional Value - Higly Recommended

2009-07-14

Excellent and a must-see for any organization or club, specifically on a tight budget.

Pros

Incredibly well-integrated platform for membership management, event management, membership directory, donation tracking, web site, and payment processing.

Cons

Payment import for previous payment history

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tim P.

Good Product for Non-Profit Management

2020-05-09

Volunteers and board members can work from a unified database rather than multiple, out-of-sync, task-specific spreadsheets.

Pros

Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride.

Cons

Lack of volunteer management, though that was not considered an essential feature at the time of review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kalyn H.

Wild apricot is extremely responsive

2019-01-15

Pros

Through emails and social media, they are constantly ensuring you have a great experience!

Cons

The event management features are pretty basic with limited opportunity for customization options.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve K.

A software package that lets nonprofit associations and clubs keep tabs on their members

2018-03-15

good experience

Pros

Flexible system for clubs, associations, and non-profits. Template-based website design gives you numerous options, including event planning and donations.

Cons

The interface resembles a content management system from last decade, and can be a little confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia S.

WA - review

2020-09-11

I am still discovering other features Also need to explore the help features more

Pros

I appreciate the following - ease in putting together a page on the website - integrated email system - event listings with email announcements

Cons

things to improve - Newsletter template - is limited in feature (I want to put a thumbnail on them to easily identify them) - the members mobile app is lacking in key feautures like a chat and push notifications

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan B.

Great software

2020-09-13

Excellent.

Pros

Online database connected to website makes sending emails easy. Income report.

Cons

Wish list: Add expense for events. Ability to enter admission fee and actual income. In other words: Admission Fee = $50; Expense = $30, Net Income = $20.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jan H.

Wild Apricot A-

2017-01-12

I look forward to enhancements in the Events and Financial reporting areas to take this to an A+ product !

Pros

I like the ease of use modifying information, merging information, archiving and the overall database. Although I don't personally oversee the website functions, it's design options are professional and the functionality is great.

Cons

It doesn't provide for collecting some basic financial information to search and or select for reports and exports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Wild Apricot

To be able to easily register multiple event attendees to an event or events that can be paid for in one credit card transaction, both from the administrative side and on the front end. Also the ability to record check numbers that are searchable and selectable for reports and exports. The ability to record a general ledger number to each event registration type, dues category and any non-dues or non-registration payments that would be searchable and selectable for reports and exports.

Source: Capterra
Helpful?   Yes   No
Read more
Colleen M.

Very Good, on its way to Great!

2009-07-08

Highly recommended for anyone for whom membership is the primary revenue and relationship engine. Customer support is great, and they are constantly implementing suggestions from clients and striving to improve features and functionality.

Pros

*Online hosted solution - great for mobile or virtual offices and small orgs with little-to-no tech support *Seamless membership transactions and automated renewal process *Very responsive customer service *Good price *Ability to create custom fields *Aggressive development happening - new features are rolled out quarterly *Ability to manage event registrations and donations in addition to membership *Custom website capabilities

Cons

*Growing pains around tracking and managing donations (as distinct from memberships) *Some clunkiness in navigation and processes - mostly around donations, which is an area they are working to develop *Not great export/import/reporting capabilities

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
CarolynAnn M.

Don't ever register for their webinars!

2018-07-13

MailChimp has superior open/ click analytics and easier and more flexible settings to create marketing emails.

Pros

Ease of sending, reminding and reconciling emails. ....

Cons

Immediately after sending feedback about this, i was hit with 3 emails in a row!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Holly W.

Single Baby Boomers Social Club

2017-01-12

We use it for membership management & to sign up for activities. Customized website is excellent to use with mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John T.

Great Software Package

2019-11-07

Signing up with Wild Apricot has doubled our membership and on the way to tripling it. It has solved the member communication and renewal issues we had.

Pros

ease of use, provides easy access for members to stay informed, automated renewal feature, registration feature for events, email members easily

Cons

sometimes slow to update calendar but that is probably my connection when I am on the road

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris O.

Complete, Logical, Reliable, and Quick

2020-05-05

Wild Apricot is one of four web-based systems we use, the others being Quickbooks for accounting, Brivo for physical access control of gates and doors, and Online Exam Builder.

Pros

With the baseline requirement for membership management completely fulfilled by Wild Apricot, we have found considerable value in the events management features to manage training courses, and the mass emailing features for communications.

Cons

It takes quite a while to get what look like simple enhancements made to the search and select features within "saved searches".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn D.

Wild Apricot is the Best

2019-01-16

Wild Apricot definitely solves the membership management nightmare.

Pros

Within the last year, the team added a store widget, voting/polls/survey feature, their own payment gateway, among other features.

Cons

Things that were a challenge have been solved with new feature releases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy E.

Comprehensive tools for managing professional organization

2018-12-03

Overall I'm very happy with Wild Apricot now that I've been using it for several years.

Pros

I've needed to contact Customer Service several times and the service level was outstanding.

Cons

I'd really like to be able to set up an email with a link to a survey that would go out 12-24 hours after an event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more