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Xola vs Tourwriter Comparison

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Overview

Category Leaders

Xola is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses...

Tourwriter is the time saving, trip planning software application of choice for inbound and outbound travel operators, small...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

275

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

416

99

20

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

5

4

3

2

1

18

10

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.

JC

Jeff C.

The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.

TL

Tanner L.

We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.

EG

Emily G.

Pros

Support at Tourwriter has always been fast and productive, helping to adjust it it suit our changing needs which is essential in business. Great system, great staff.

GG

Gary G.

With Tourwriter you will be able to present you tour products in a nice and professional way which your customers will love. Tourwriter has a great customer service.

AR

Anonymous Reviewer

The ease of use, the cooperation during implementation, their ability to recreate my wishes to a perfect itinerary that works with the industry quirks specific to my market.

MZ

Monica Z.

Cons

Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.

TT

Teresa T.

One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.

CS

Carley S.

My issue is they are making you pay for all of the functionality instead of just paying for what you use.

LY

Len Y.

Cons

Overall, there are very few things we dislike/like the least about the software. Our biggest problem was the delay of the markup to gross feature.

WM

William M.

Then their allocation system did not work, once again delayed by implementation team not reading and actioning emails we sent noting the errors.

LR

Luke R.

Don't make the same mistake we did and cut your loses before you even start.

LR

Luke R.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features53
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Dynamic Content
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Management
  • Event Management
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Itinerary Creation
  • Multi-Currency
  • Online Booking
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Room Booking
  • Sales Pipeline Management
  • Supplier Management
  • Support Ticket Management
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features16
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Dynamic Content
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Management
  • Event Management
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Itinerary Creation
  • Multi-Currency
  • Online Booking
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Room Booking
  • Sales Pipeline Management
  • Supplier Management
  • Support Ticket Management
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations18
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk