Xüdle Features

Xüdle

Cloud-based POS and eCommerce solution for wineries

4.5/5 (22 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Billing & Invoicing
CRM
Campaign Planning
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Categories
Data Import/Export
Electronic Payments
Fraud Detection
Inventory Management
Inventory Tracking
Mobile Access
Multi-Location
Order Management
Order Processing
Order Tracking
Point of Sale (POS)
Progress Reports
Promotions Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Reporting
Real-time Updates
Reporting & Statistics
Retail Inventory Management
SEO Management
Sales Reports
Secure Login
Shipping Management
Time & Expense Tracking
Transaction History
Website Analytics
Website Integration
Wine Club Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Billing & Invoicing
CRM
Campaign Planning
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Categories
Data Import/Export
Electronic Payments
Fraud Detection
Inventory Management
Inventory Tracking
Mobile Access
Multi-Location
Order Management
Order Processing
Order Tracking
Point of Sale (POS)
Progress Reports
Promotions Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Reporting
Real-time Updates
Reporting & Statistics
Retail Inventory Management
SEO Management
Sales Reports
Secure Login
Shipping Management
Time & Expense Tracking
Transaction History
Website Analytics
Website Integration
Wine Club Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Billing & Invoicing
CRM
Campaign Planning
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Categories
Data Import/Export
Electronic Payments
Fraud Detection
Inventory Management
Inventory Tracking
Mobile Access
Multi-Location
Order Management
Order Processing
Order Tracking
Point of Sale (POS)
Progress Reports
Promotions Management
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Reporting
Real-time Updates
Reporting & Statistics
Retail Inventory Management
SEO Management
Sales Reports
Secure Login
Shipping Management
Time & Expense Tracking
Transaction History
Website Analytics
Website Integration
Wine Club Management
Visit WebsiteCompare App

Mobile apps

iOS App


1 review

Requires iOS 14.5 or later. Compatible with iPad.

Xüdle Feature Reviews

18 reviewers had the following to say about Xüdle's features:

Kellie K.

Great up and coming software system

2016-01-25

We needed to request some additional reports, filters and features but their team was extremely open to our feedback and has already delivered on many of our requests..

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Melissa S.

Good product that is continually improving

2018-09-18

It is a flexible software that allows us to fully integrate all channels of our business.

Pros

Customer support is good and they address questions and issues promptly.

Cons

I wish there were a few more customizable features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth (Liz) B.

very pleased

2019-02-19

Overall we're very happy with this system, they are responsive and making regulars upgrades and improvements regularly.

Pros

Not only is this software specifically designed for use by wineries, it also offers a great wine club solution and the ability to book reservations.

Cons

We were used to being able to export any type of data we could think of for slicing/dicing in excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Clea A.

We set up our new winery last year and Xudle was a perfect all in one solution for us.

2018-07-05

Streamlined software solution with easy scalability as our business grows.

Pros

Our POS, Web-store, Website (in our case) and Wine Club management is all on the same platform.

Cons

Xudle's customer service is awesome and their development team is very responsive and always making improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ivory M.

Xudle Review

2021-05-18

We like their customer service and they are always willing to make changes to their system to make the program run better for our business.

Pros

Club management Ability for customers to easily add to a club shipment Back office is very easy to use

Cons

Wish you could change orders from pick up to ship and visa versus Would be nice to have 6 bottle volume discount on clubs More customization in reservations system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer A.

Intuitive, comprehensive system that provides a one-stop solution for winery management

2018-07-13

Pros

We moved to Xudle because it is designed to make the user experience intuitive and efficient.

Cons

However customer service has been very patient and responsive to my many questions and requests .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Paige W.

Xudle Support

2019-03-01

Tech support, especially Dawna Brady, has been excellent.

Pros

I like that it has POS and wine club in one.

Cons

Also, I wish I could send emails easily to members when not related to a wine club shipment instead of using another software like mail chimp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren G.

Xudle is great!

2018-07-05

Pros

My favorite tool is their wine club management. It's automated, allowing me to run my club alone without hiring an assistant.

Cons

There are times when the internet speed is less then desirable at our office, which affects the speed on producing a report in a timely manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wine and Spirits company, 1-10 employees)

Customer Support Unhelpful

2019-02-04

The services offered are nice but don't ask for help unless you like being forwarded to a generic support database. For such a premium, that is unacceptable.

Pros

Integration with the new POS, in-store system.

Cons

For the price, customer support could have a better attitude.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Xüdle


HI there,
I am so sorry to hear of your disappointment with our support team. We put a lot of heart and soul into this business so seeing your review this morning was very disheartening. Providing responsive and excellent support is paramount in our business so we will review our procedures and look to improve. Can you please reach out to me directly so I can assist with your needs? Please call our office at 951-541-0777 and ask to speak with me. Michael, CEO

Read more
Jon Karlo M.

Xudle Rocks!

2018-09-19

Xudle is the best software for organizing, Point of Sale, Club Processing, E-Commerce under one system.

Pros

My favorite feature is the ease of accessing club member profiles to look up contact information, preferences, and order history.

Cons

Sometimes the POS buttons run slow but this is a minor detail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mauricio C.

Great way to keep track on customers and sales

2019-07-10

Pros

It's very useful to keep on file important Wine Club Members data, purchase history, shipment coordination, contact information, useful sheets, creating products, event tickets, etc.

Cons

It takes a while to familiarize yourself with the different options; every once in a while I have to check on the tutorials.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lesa J.

Xudle provides a user friendly platform that was a breeze to learn.

2018-07-08

Pros

What I like most are the countless number of reports that I can generate to track our wine club concerns and successes.

Cons

It would be helpful to be able to look at my upcoming wine club shipments before it is actually processed/billed. We get a lot of custom orders with each shipment, but there is no way for me to see what that is going to look like before the shipment without going into each individual record.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alphonse d.

Xudle Winery Software

2016-01-25

The set-up and integration with our website and client list was seamless and we were up and running in no time at all.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alana L.

Customer Service winner

2016-02-09

Xudle is relatively easy to use as someone who has never used any type of software before. The customer service is excellent, always getting a response and quick phone call to help me with any issues I have.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nathalie P.

Simple to Use

2021-05-01

Pros

Everything is fairly straight forward, and Xudle support is readily available to help if need be.

Cons

It is not as easy for case sales for a variety of wines at a flat rate price.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jill O.

Happy with everything.

2021-05-06

We worked with Xudle on our website for many years and transitioned to the software and POS system for a fully integrated system. Very happy with our choice to do so.

Pros

We have been very happy with every aspect of the software and the customer service.

Cons

We are looking forward to the new reservation update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Xudle


Thank you Jill for the excellent review! We can't wait for you to see the reservations update. - Ragan

Read more
Chris P.

Focusing on customers rather than technology

2016-03-03

With multiple business partners in various parts of the country we all enjoy viewing real time sales data wherever we are.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marlene W.

Overall I am really happy with Xudle and the support from Infinity Arts.

2016-01-04

They are very easy to work with and responsive when there are questions or problems.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more