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YourMembership vs Neon CRM Comparison
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Overview
YourMembership is an affordable, all-in-one member management software built for small to mid-sized associations and nonprofits.
Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and nonprofit websites.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Key features
- Total features22
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Attendance Tracking
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chapter Management
- Client Portal
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Dashboard
- Data Import/Export
- Document Storage
- Donation Management
- Donation Tracking
- Donor Discovery
- Donor Management
- Dues Management
- Election Management
- Electronic Payments
- Email Marketing
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Ticketing
- File Sharing
- Financial Management
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting/Tracking
- Grant Management
- Jobs Board
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Giving
- Multi-Location
- Newsletter Management
- Online Calendar
- Online Forms
- Online Giving
- Online Registration
- Payment Processing
- Personalization
- Pledge Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Receipt Management
- Recurring Giving
- Registration Management
- Reporting/Analytics
- Small Group Management
- Social Media Integration
- Summary Reports
- Task Scheduling
- Volunteer Management
- Volunteer Recruiting
- Web Forms
- Website Management
- eCommerce Management
- Total features86
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Attendance Tracking
- Built-in Accounting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chapter Management
- Client Portal
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Dashboard
- Data Import/Export
- Document Storage
- Donation Management
- Donation Tracking
- Donor Discovery
- Donor Management
- Dues Management
- Election Management
- Electronic Payments
- Email Marketing
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Ticketing
- File Sharing
- Financial Management
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting/Tracking
- Grant Management
- Jobs Board
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Giving
- Multi-Location
- Newsletter Management
- Online Calendar
- Online Forms
- Online Giving
- Online Registration
- Payment Processing
- Personalization
- Pledge Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Receipt Management
- Recurring Giving
- Registration Management
- Reporting/Analytics
- Small Group Management
- Social Media Integration
- Summary Reports
- Task Scheduling
- Volunteer Management
- Volunteer Recruiting
- Web Forms
- Website Management
- eCommerce Management
Integrations
- Total integrations19
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations26
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
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User reviews that mention these apps
Yesinne A.
Education Management, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Our experience with YourMembership has been fantastic, we have had it for more than 5 years and have grown along with the software. The support team is great, they don't make us feel ignorant. They keep us informed of new rollouts and enhancements and they understand associations.
This software allows us to manage our non-profit association and keep track of our members, our webinars, events and manage our billing. Customer support is fantastic, they helped us add a credit card processor to make it easier for our members to pay and help us customize what we need so it makes sense for our community.
I would love to have a more robust email marketing and CRM platform
Robert R.
Civic & Social Organization, 1-10 employees
Used daily for 2+ years
Review source
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This software is fairly easy to use and interface with has administrators. However the front and user experience is still clunky and can't compete with other single solution Saas.
Very complete solution AMS. Great value for the investment. Reliable customer support team. Good admin dashboard
End user experience not great CRM capabilities limited Donor solution not a primary focus Difficult to manage affinity/chapter based groups Limited ability to update forward facing website
MJ C.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
Review source
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I have a urgent problem with YM at this moment -- and you can NEVER get them on the phone. It takes HOURS and HOURS if not DAYS to get responses to problems. And the response you normally get is NO- the system cant do that- or you will manually have to edit 300 records. You can't change your membership renewal date. Updates to the application are MINIMAL at best. They did roll out an email upgrade which may have helped with SPAM -- can't tell for sure if it helped. It has been about the only real upgrade I have seen in the membership side of the system. They seem to focus more of their efforts on their other applications and not YourMembership. I wish someone had told me all this when I selected YM.
I can't say I am in love with any of the features -- it works -- but there is nothing that just says -- if I didn't have this I couldn't do my job.
The CRM piece of this application is piss-poor at best. I guess coming from major CRM software application with hundreds of features and flexibility and being an expert on Wordpress -- the lack of flexibility in the site for managing custom pages is horrible. They should just offer a Wordpress plugin for membership management by embedding member management functions into a wordpress site -- because they suck at CRM. My Advice -- Use Wordpress for your primary site tool -- and try to embed their membership page into your wordpress site somehow. I may try to convert this way because I am tired of trying to code pages into thier site -- when tools exist such as wordpress that can easily do everything.
Karen M.
Civic & Social Organization, 501-1,000 employees
Used weekly for 2+ years
Review source
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Robust software that adjust to your needs. It is an association website which is wrapped around a database. With multiple modules to add as your needs expand, this software is the easiest way to handle all aspects of association management.
Your Membership is association management software that makes an administrator's job easy. From the step by step on boarding and training from the assigned specialist to follow up customer service and the yearly customer training conference, YourMembership helps its customers expand membership, maintain relationships with and communicate with their members.
Although they help you every step of the way to setting up your CRM and website, it does help if the team working on this has web, html and computer experience. This is best done by people who have the correct background.
Katie M.
Civic & Social Organization, 11-50 employees
Used daily for 2+ years
Review source
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I've been using it for seven years now and it is a great product, very flexible, lots of great features.
I love it because it has capabilities for managing membership types, dues, events, groups, communications. The look and feel is great and it's pretty intuitive. The ability to sell merchandise and event tickets is really helpful and I can create a CRM of non-member types is really helpful too. Terrific tech support, when I call, they help me. That is HUGE.
I can't think of anything it won't do for me, it's just what i need to manage my members.
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