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YourMembership vs SilkStart MultiChapter Comparison

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Overview

Category Leaders

YourMembership is an affordable, all-in-one member management software built for small to mid-sized associations and nonprofits.

Superior multi-chapter member management solutions for associations and non-profits.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£200/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

45

45

21

7

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.4

(36)

5

4

3

2

1

20

12

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Our Implementation Specialist was absolutely superb -- technical expertise, knowledge of the system, and outstanding customer support skills (patience, listening skills, clear communication).
The look and feel is great and it's pretty intuitive. The ability to sell merchandise and event tickets is really helpful and I can create a CRM of non-member types is really helpful too.
The funcationality of the product is great as there are many things that you can do.

Pros

And the quality of the support is off the charts. All-in-all it's just a pleasant, well designed platform/service that does what it does well and seems to keep improving with new features.
We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.
CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent and any hiccups were addressed in a very timely manner.

Cons

Initially very frustrating and painful, the set up didn't feel intuitive, and confusing.
They should just offer a Wordpress plugin for membership management by embedding member management functions into a wordpress site -- because they suck at CRM.
Formatting pages is difficult for someone who does not have experience with the program. We have difficulty having members lapse and come back to membership, registration becomes a nightmare.

Cons

Features are restrictive with no improvements on the near horizon for my needs. Basic developments cost additional money but have no exclusivity to the user who funded them.
Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.
We looked at a dozen platforms before decided on SilkStart. It was the clear leader in our investigation and we've never had a moment of regret in choosing it.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features21
  • Accounting
  • Applications Management
  • Chapter Management
  • Committee Management
  • Data Migration
  • Dues Management
  • Email Marketing
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • File Sharing
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Payment Processing
  • Resource Management
  • Social Media Integration
  • Volunteer Management
  • Website Management
  • eCommerce Management
  • Total features26
  • Accounting
  • Applications Management
  • Chapter Management
  • Committee Management
  • Data Migration
  • Dues Management
  • Email Marketing
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • File Sharing
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Payment Processing
  • Resource Management
  • Social Media Integration
  • Volunteer Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

YourMembership vs. SilkStart MultiChapter

See how YourMembership and SilkStart MultiChapter stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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