YourMembership Features

YourMembership

Your strategy. Your vision. Your software.

3.88/5 (116 reviews)

YourMembership Feature Summary

  • Website and Domain
  • Automated Renewal Programs
  • Groups, Committees and Boards
  • Automated Renewal Programs
  • Directory and Profiles
  • Buyer’s Guides
  • Event Management
  • Career Centers and Online Job Boards
  • Online Dues Processing
  • Advanced Analytics and Dashboards
  • Automated Card Processing
  • Member Data Preferences
  • Advanced Dues Configuration
  • Accounting (Accrual or Cash)
  • E-Commerce and Online Stores
  • Email Marketing
  • Private Communities and Social Networking

Competitor Feature Comparison

Accounting Management
Event Calendar
Jobs Board Integration
Resource Management
Social Media Integration
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Accounting Management
Event Calendar
Jobs Board Integration
Resource Management
Social Media Integration
Visit WebsiteCompare App
Accounting Management
Event Calendar
Jobs Board Integration
Resource Management
Social Media Integration
Visit WebsiteCompare App

YourMembership Feature Reviews

25 reviewers had the following to say about YourMembership's features:

Janet Weigel

Yin/Yang experience

2018-09-14

Customer service/support at YM was non-existent 5 years ago; reps hid behind their computers, responded only by email, referred everyone to online videos/resources and never talked to anyone.

Pros

Overall Association Management System integration of website, online database, and ecommerce/event management platform.

Cons

Lack of a dynamic survey module (need Survey Monkey or Formsite features); limited flexibility and customization of member profile fields (member type-driven default settings instead of member-select options.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim Stone

A valuable product with at a great price.

2018-05-08

We are now able to integrate our database with our website which is very important to our registrants.

Pros

I like that you can customize to fit your organizations needs.

Cons

Reporting , its is very difficult to create custom reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Expected more

2018-11-13

If you have a lot of time to invest in reading all the FAQs and/or How to's you will get along great with the customer service team.

Pros

Easy to update website from the database side.

Cons

I love being able to do my own thing and learn about the database; however, sometimes you need help.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Casey Wichmann

IAPD Review

2020-01-03

Pros

The support section and all the videos and help articles.

Cons

It is also easy to cause errors within the database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Design company, 1-10 employees)

Adequate with plenty of room for improvement. Slow support;

2018-12-10

This is the third membership platform we've set up for the same client.

Pros

Integrated "content management system" (with limitations) Strong support for one-to-many membership model (Main representative and sub-accounts)

Cons

Rudimentary content management; editor is basic with limited functionality and confusing media manager/content editing Too much upselling and not enough improvement occurring where it matters YM oversells features that simply don't deliver on promises Email editor lacks support for easy-to-create email templates and readable email Confusing admin area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Long Cui

NV-Leon-Cui-Feb 15

2015-02-26

Pros

Membership management, transfer, review, notification and promotion alerts.

Cons

It should be designed to co-market with the partner.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering YourMembership

Use them more often to get a deeper understanding and gather feedback from the end users.

Source: Software Advice
Helpful?   Yes   No
Read more
Andrea Latko

YM review

2019-04-09

We are an AMC so have many satisfied clients that are currently using YM.

Pros

Very easy to use, intuitive for the most part. Customer service is excellent!

Cons

Report writing - need to get a more robust report writing system

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Muhlenhaupt

YourMembership has streamlined operations

2014-12-19

Pros

They enjoy the 24/7 access they have to post news about new events and activities. We like the ability to schedule email messages and reminders to all our members.

Cons

However, when we contact support people, we get what we need.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering YourMembership

Take a look at other YourMembership sites to see the multiple different web options available.

Source: Software Advice
Helpful?   Yes   No
Read more
Whitney O'Donnell

Small Association, preferred service

2019-05-03

Pros

This is very user friendly and the customer support team is top-notch! The custom reports are simple to build, the directory searching and bulk email service is also quick and reliable.

Cons

Some of the headers and fields are hard coded and can't be customized to your group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erica Martin

User Friendly, but has it's flaws.

2019-10-03

YourMembership wasn't all bad, but accurate membership numbers are very important to my organization and this caused a headache monthly. Customer service wasn't instant, but I always got a call back within 48 hours.

Pros

I was able to pull reports in a matter of seconds and the dashboard was easy to understand when it was accurate.

Cons

The data was never accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney Jackson

Great so far with room to innovate and steamline areas of our AMS

2018-05-08

Pros

That our membership database and website are integrated into one, making it easier for us to connect with our members and ease many management woes.

Cons

At times, I don't like that many innovative features are packaged as add-ons versus just upgrading the AMS in general. Even if our annual pay-in to use Yourmembership had to increase to cover the cost, I'd prefer that than adding on several add-ons over time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Review of YourMembership

2018-08-29

Pros

I like that YourMembership integrates many aspects that you would need for association management into one tool.

Cons

Locating some of the tools can be challenging since it is not always intuitive to where these would be located.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Monika Moore

Great Off the shelf data base

2020-03-14

It is a great off of the shelf product. You can absolutely run your association with this tool. There is a front and back end for staff and the public.

Pros

I like how YM is an affordable option to an association management data base.

Cons

The customer service is not great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Terri Barr

Would not subscribe again.

2017-10-16

Know what questions to ask next time around.

Pros

Customer service has been good. Social aspect.

Cons

Cannot customize to our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Roni Petersen

The Product is very robust and easy to use!

2018-05-08

Pros

It interacts with our website, and easily emails our members.

Cons

In the events portion, I wish the name tags could be customized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Chris Prewit

YourMembership User

2017-02-09

I've been using the association management feature on YM for about 2 years now.

Pros

Great functionality Reasonably competitive pricing Weekly Q and A webinars to ask any questions you may have.

Cons

Too many features for smaller organizations Customer service doesn't respond to the first contact, they'll follow up with an email then call if they need to Constantly adding new features that do not always work on first release (just like any other product or company) Expensive if your operating budget is already tight

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering YourMembership

Good company to use, and plenty of features

Source: Software Advice
Helpful?   Yes   No
Read more
Gloria Baker

Initially very frustrating and painful, the set up didn't feel intuitive, and confusing.

2018-05-16

Everything is under one platform.

Pros

I like that key features and functionality are under one platform. And that you can set up pages to edit from both the front and back end of the website.

Cons

Importing a detailed member database as I have to do is not easy in YM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Gatewood

Great All-In-One Option

2019-05-16

If we needed help getting something set up or corrected, we are able to contact support and receive almost immediate assistance.

Pros

We are able to manage our website, database and memberships, as well as events all with YM.

Cons

I wish it were a little easier to see our membership numbers but we have more than one organization represented in our database so I'm not sure if that's possible and I have not had the time to talk through with YM what our possibilities are with finding a solution to something like that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Miller

Association Management made easy

2018-06-20

It is an association website which is wrapped around a database. With multiple modules to add as your needs expand, this software is the easiest way to handle all aspects of association management.

Pros

Your Membership is association management software that makes an administrator's job easy.

Cons

Although they help you every step of the way to setting up your CRM and website, it does help if the team working on this has web, html and computer experience. This is best done by people who have the correct background.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

We Switched -- And Regretted It!

2018-12-04

Pros

Dollar for dollar this is the best association management software that I have used or demoed in 15 years.

Cons

We had issues with some of the page templates and YM was late coming to responsive design.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Riggs

Great solutions

2017-05-12

This software is fairly easy to use and interface with has administrators.

Pros

Good admin dashboard

Cons

End user experience not great CRM capabilities limited Donor solution not a primary focus Difficult to manage affinity/chapter based groups Limited ability to update forward facing website

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tracey Demarea

Review

2019-03-31

Pros

The ease of the most commonly used features. The dashboard is extremely helpful.

Cons

Using the design functions in the emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather Blush

Product is one of the best and just keeps getting better and better

2017-02-23

I have been using YourMembership for over 5 years and have multiple clients in the AMS. The software is affordable and I love that they are rolling out improvements and updates regularly. You don't have to pay for "upgrades" and you are always on the latest version. Lots of robust functionality and 98% of the features I need and want. We did $4M in event registrations for my chapters through YM last year with no fuss and it handles registration for my annual meeting as well. Almost everything I could want for my association.

Pros

easy of use. number of features

Cons

Really need exhibitor/sponsorship sales management options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ernie Hartong

ARCSI Grows with YM

2015-02-12

It provides us with a number of detail reports and actions.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jon Dagle

Implementation is a huge disappointment; great for the do-it-yourself team

2019-03-27

Occasionally took days for a response--and this was at critical phases like awaiting the import of our data.

Pros

Has most features we want to support managing member data, engagement, and membership processing/renewal, plus a base for online community.

Cons

We can't insert custom data fields to display among the "standard" fields, for example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more