Zaui Software Reviews

Zaui Software

Technology leading booking platform for tourism companies

4.52/5 (27 reviews)

Nadine Dauberman

My Review

Used daily for 2+ years
Reviewed 2019-04-04
Review Source: Capterra

- Activities and packages fairly easy to build and get up and running - I love the ability to connect with other systems and the OTAs - I appreciate the help from reps. They are efficient, professional and knowledgeable. If they're not sure about an answer, they check before stating it as true. Other support staff has not been as helpful.

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Zaui Software

Technology leading booking platform for tourism companies

Don Coggins

Zaui helped Copper Cayuse Outfitters build a better business

Used daily for 2+ years
Reviewed 2019-04-16
Review Source: Capterra

We did a deep dive on about four booking platforms before we made the decision to go with Zaui. As an operation we were ham strung with phone calls and had a great deal of difficulties keeping track of bookings and taking payments. During my search I found that most of the booking platform offered essential the same features. The difference was location and the level of personalized service. Zaui solved most of our operational sales, booking and payment issues and allows us to concentrate on our operations offering the best in horse back riding experiences.

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Zaui Software

Technology leading booking platform for tourism companies

Jillian Wegner

Zaui is truly the Foundation of our Shuttle Business

Used daily for 6-12 months
Reviewed 2019-04-02
Review Source: Capterra

I would not know how to operate our shuttle service without Zaui! The ease of use, live manifests, and support has been incredible. I would (and have!) recommended Zaui Software to any shuttle company, tour company or transportation company that is looking to sell their services online, better organize their staff and ultimately run a smoother operation.

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Zaui Software

Technology leading booking platform for tourism companies

Anonymous

Zaui Review

Used daily for 2+ years
Reviewed 2019-04-18
Review Source: Capterra

Overall experience has been fantastic. I have never found another company that offers the same level of customer service as Zaui does. They work one on one with businesses and really help you with getting things set up properly.

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Zaui Software

Technology leading booking platform for tourism companies

Dominic Martinkevic

Great reservations+operations platform that can grow with your business!

Used daily for 2+ years
Reviewed 2019-04-03
Review Source: Capterra

- Super-customizable system for any tourism business scenarios (complex multi-component packaging, shared inventories, add-ons, merchandise; charters, cross-selling, etc); - Has functionality & integrations not available with other systems we've explored; - Great technical support team; - Fully-customizable online booking portal(s);

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Zaui Software

Technology leading booking platform for tourism companies

Catrin Pepper

Feedback

Used daily for 2+ years
Reviewed 2019-04-15
Review Source: Capterra

Happy but would like more functionality and customised reports

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Zaui Software

Technology leading booking platform for tourism companies

Anonymous

Great Software for tourism companies

Used daily for 2+ years
Reviewed 2019-04-15
Review Source: Capterra

- Easy to use - Allows you to connect to other companies using Zaui - Great customer service - Great POS system for mobile agents

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Zaui Software

Technology leading booking platform for tourism companies

Glynn Le Roux

Zaui review

Used daily for 2+ years
Reviewed 2019-04-01
Review Source: Capterra

The ability to automate has been extremely useful. Although a lot of that automation is handled outside of Zaui via webhooks.

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Zaui Software

Technology leading booking platform for tourism companies

Monica Karlsson

Fair

Used daily for 2+ years
Reviewed 2019-04-01
Review Source: Capterra

We benefit greatly from Zaui's ability to map to other systems which allows select partners to book into our live inventory.

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Zaui Software

Technology leading booking platform for tourism companies

Inge Courtois

TA review

Used daily for 2+ years
Reviewed 2019-03-21
Review Source: Capterra

Great for online booking. Could use some features tracking customers bookings so they can get a 10 + 1 free automatically or the ability to blacklist customers and/or have notes pop up when booking

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Zaui Software

Technology leading booking platform for tourism companies

Gary Foster

Easy to use and great support.

Used daily for 2+ years
Reviewed 2018-03-08
Review Source: Capterra

Seamless ability to automated all booking related, billing and check-in functions. iOS apps are also critical to our success.

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Zaui Software

Technology leading booking platform for tourism companies

Claudia Salazar

Zaui experience

Used daily for less than 6 months
Reviewed 2019-04-17
Review Source: Capterra

We were so lucky to have one of the reps as our immediate contact. She is very efficient and always willing to help out. Every time we had a question in regard to Zaui functionality, she took the time to show me how to do it in a fashion manner.

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Zaui Software

Technology leading booking platform for tourism companies

Rachael Perkin

Excellent system for Reservations

Used daily for 2+ years
Reviewed 2019-04-15
Review Source: Capterra

Brilliant. Best Reservations system I have used.

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Zaui Software

Technology leading booking platform for tourism companies

Anonymous

Working with Zaui

Used daily for 6-12 months
Reviewed 2019-04-09
Review Source: Capterra

We have been able to focus more on tour sales (and not so operation driver) now that we are using Zaui.

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Zaui Software

Technology leading booking platform for tourism companies

Rachel Miotke

Amazing system for a tour company

Used daily for 6-12 months
Reviewed 2019-04-10
Review Source: Capterra

We were a totally manual system(pen and paper) so Zaui has brought us into the 21st century. The availability to see what is on the books is great.

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Zaui Software

Technology leading booking platform for tourism companies

Tina Hicks

ZAUI is awesome

Used daily for 6-12 months
Reviewed 2019-04-01
Review Source: Capterra

Wish it would link all of our suppliers to our bookings.

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Zaui Software

Technology leading booking platform for tourism companies

Serene Hutchinson

We are about to Launch!

Used daily for less than 6 months
Reviewed 2019-04-12
Review Source: Capterra

As I said in the title we are about to launch when our season starts, so I should do another review then, but the customer service and technical support merit a review now! We are a complicated tour company with many products and departure and vehicles. Their staff have been so patient and accommodating.

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Zaui Software

Technology leading booking platform for tourism companies

Sophie Banks

Zaui- Making our lives easier!

Used daily for 6-12 months
Reviewed 2019-03-21
Review Source: Capterra

Being a walking tour company, having all of the bookings for the tours at a glance is great! Especially when it comes to consolidating all of the OTAs and our own online bookings

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Zaui Software

Technology leading booking platform for tourism companies

Dylan Morgan

What great support!

Used other for 2+ years
Reviewed 2018-03-08
Review Source: Capterra

Great support. Very versatile pricing structure. Basic reporting is easy. Easily integrated into our website.

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Zaui Software

Technology leading booking platform for tourism companies

Sabrina Harvey

Zaui Software Review

Used daily for 6-12 months
Reviewed 2019-04-09
Review Source: Capterra

Overall a very simple and straight forward layout that was very easy to learn and use for our very busy operation.

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Zaui Software

Technology leading booking platform for tourism companies

Jason Chow

Does what it's supposed to

Used daily for less than 6 months
Reviewed 2019-04-01
Review Source: Capterra

We use it because all the other tour companies use it. Customer support is pretty good.

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Zaui Software

Technology leading booking platform for tourism companies

Anonymous

Zaui

Used daily for 6-12 months
Reviewed 2019-04-01
Review Source: Capterra

I like the layout of the Reservation sreen. It allows you to easily see what is happening that day

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Zaui Software

Technology leading booking platform for tourism companies

Maisie Hicks

Awesome service

Used daily for less than 6 months
Reviewed 2019-04-01
Review Source: Capterra

Love the servive!! It is easy to use and there is always help if needed.

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Zaui Software

Technology leading booking platform for tourism companies

Chris Ford

Great Product!

Reviewed 2014-01-30
Review Source: Capterra

We have been using the system for 6 years with great success. Zaui allows us to be mobile in our business and stay organized with reservations and operations. We're a small seasonal operator that relies on online bookings and these come in while we're in the field or in our off season. The system offers great reporting and keeps us on track ensuring we have guides assigned for tours and that customers have paid. I can't imagine running the business without it. It can appear somewhat complex at first and we certainly don't use all the features it offers but once set up, the day to day functionality is easy. Their support has always been responsive and helpful. A great team. Good overall value.

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Zaui Software

Technology leading booking platform for tourism companies

Tammy Taylor

Zaui Review

Used weekly for less than 6 months
Reviewed 2019-04-19
Review Source: Capterra

Overall it has been user friendly.

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Zaui Software

Technology leading booking platform for tourism companies