Zenbership Pricing Plan & Cost Guide

Zenbership

Free & open source membership management software

4.0/5 (34 reviews)

Zenbership Pricing

Pricing model: Open-source

Open source software licensed under the GPLv3.

Competitors Pricing

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Free Trial: Available (No Credit Card required)

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Pricing Comparison

How does Zenbership compare with other Customer Management apps?

Subscription plan?

Zenbership



96% of apps offer a
subscription plan

Free trial?

Zenbership



84% of apps have a
free trial

Freemium plan?

Zenbership



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month

Please note: For comparison purposes the price for Zenbership has been scaled monthly. Actual price is $/per year




Zenbership Pricing Reviews

Pros
  • The sales pitch sounded good. The price was right (initially; my time was worth too much to continue with the frustration). To be fair, I attempted to implement this platform about four years ago and I have not looked back at it again. It could be better documented today. I have moved on to other projects.
  • This software was very easy to set up and because it was open source I was able to fully understand how it worked and even make some changes. The plugins were extremely helpful, especially for making member profile pages. We were easily able to connect Zenbership to our payment processing service and get things moving quickly.
  • The software is highly tailorable, appears to be well written, and has very rich function. It's an extraordinary product, especially good value at the price. It's also very quick and light on resources. Onboarding members is a completely hands-off process, and renewal processing is largely automatic. The helpdesk-format interface for admins allows most tasks to be handled easily. Backing out a financial transaction (eg: a refund) is especially easy.
Cons
  • You have to be very technically literate. I am. It was still not worth my time to figure out. The biggest failing was in the lack of clear and usable documentation.
  • Updating Zenbership was sometimes painful and while there is a lot of movement on github it didn't feel like there was much of community contributing to the platforms development. Hopefully that will get better in the future.
  • The lack of support and followthrough is a major challenge. Several major bugs are not only holding us back, but are causing problems with our members. Castlamp has not adequately completed a piece of support for which we paid at the beginning of 2018. We cannot log into two of the instances that we created, including a development instance which went rogue and charged members for renewals in parallel with the production instance. The software is somewhat quirky, and (as far as we can tell) it's not possible to tailor existing reports or add new ones. We cannot work out how to use the function which makes assets available only to members. Apart from poor responsiveness and inability to contact the developer, the thing MOST missing is a forum or other user community environment which would encourage self-help. We don't know who other users are, or from whom we might get help without relying on the developer.
77%
recommended this to a friend or a colleague

7 reviewers had the following to say about Zenbership's pricing:

Anonymous

Quick and easy to set up a paid membership portal

Used weekly for 1-2 years
Reviewed 2018-06-15
Review Source: Capterra

It was a low cost and easy way to get a paid membership site up and running. It would have been far more time consuming and cost prohibitive to attempt to set something up like this in Drupal or WordpressThis software was very easy to set up and because it was open source I was able to fully understand how it worked and even make some changes. The plugins were extremely helpful, especially for making member profile pages. We were easily able to connect Zenbership to our payment processing service and get things moving quickly.

Read the full review


Zenbership

Free & open source membership management software

John Maizels

We tailored/launched Zenbership in 4 days; support issues hold back realisation of full potential.

Used daily for 1-2 years
Reviewed 2018-06-19
Review Source: Capterra

Zenbership has enabled our NFP to operate in a manner which looks clean and effective (the member signup process has a very smooth appearance), and our volunteer committee spends almost no time dealing with membership issues. If it were not for the lack of support process or timely response, this product would be rated 8+The software is highly tailorable, appears to be well written, and has very rich function. It's an extraordinary product, especially good value at the price. It's also very quick and light on resources. Onboarding members is a completely hands-off process, and renewal processing is largely automatic. The helpdesk-format interface for admins allows most tasks to be handled easily. Backing out a financial transaction (eg: a refund) is especially easy.

Read the full review


Zenbership

Free & open source membership management software

Anonymous

Too difficult to use

Used other for less than 6 months
Reviewed 2018-06-22
Review Source: Capterra

I was unsuccessful in getting any benefits from this product.The sales pitch sounded good. The price was right (initially; my time was worth too much to continue with the frustration). To be fair, I attempted to implement this platform about four years ago and I have not looked back at it again. It could be better documented today. I have moved on to other projects.

Read the full review


Zenbership

Free & open source membership management software

Jason Cole

My search is over

Reviewed 2016-04-10
Review Source: Capterra

Top notch software here that's .... free! I communicated with them on and off about the software's capabilities and found that it does a lot of what I've been using other software to accomplish. So far I've been able to central 3 applications into this tool, saving me over $120/month! Those being my email newsletters, my subscription management, and my event management. The funny thing is that i'm pretty sure I'll be able to use if for even more than that, I just haven't gotten to digging in fully yet. Setup wasn't that bad, but be aware that you will have to install it on your website. They offer an installation service very cheap though ($99 if I recall correctly) so it isn't a big deal in the end. That comes with some support to get you started learning the software as well! Bottom line is this software does a lot, and it does it pretty darn well for a free open source tool. I recommend it!

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Zenbership

Free & open source membership management software

Keira Darcy

Awesome Software!

Reviewed 2016-03-25
Review Source: Capterra

We have recently started dealing with this Company and have found them to be efficient and professional in all areas. Looking forward to a long and successful partnership. Always on hand when we need their support, extremely helpful and knowledgeable. Great value for money. Highly recommended.

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Zenbership

Free & open source membership management software

Celyn Canfield

Great value for money

Reviewed 2016-03-07
Review Source: Capterra

We have recently started dealing with this Company and have found them to be efficient and professional in all areas. Looking forward to a long and successful partnership. Always on hand when we need their support, extremely helpful and knowledgeable. Great value for money. Highly recommended.

Read the full review


Zenbership

Free & open source membership management software

Brad Berry

I'm loving it!

Reviewed 2016-03-17
Review Source: Capterra

Pretty amazing piece of software that I'm using for my membership site. PROS - it does a LOT - set it and forget it type of deal. Once you're past the initial setup, it pretty much runs itself. You just check it, contact your leads, set up your campaigns, run your reports, etc. - the dashboard design is pretty beautiful - integrated easily with my payment gateway, and easy to set up all types of products like subscriptions and trial products, - crm is a nice touch for reminding me to contact leads and tracking ad campaign value/effectiveness - they seem to be very actively updating the software - installation was very easy - it's completely free! CONS - at times the UI can be confusing, but once you figure it out it makes sense - the learning curve is steep, probably because there's so much stuff working together here - integrating it with your site requires some html knowledge - wasn't for me, but for some it might be... the program needs to be installed on your web server, meaning it isn't a cloud product

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Zenbership

Free & open source membership management software