Zinrelo Features

Zinrelo

Customer loyalty tool for managing gift cards and discounts

4.83/5 (18 reviews)

Zinrelo Feature Summary

  • CRM
  • Cross Channel Marketing
  • Customer Surveys
  • For Retail
  • Member Portal
  • Membership Management
  • Segmentation

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Campaign Management
Communication Management
Customer Activity Reporting
Customer Database
Customer Experience Management
Customer Segmentation
Discount Management
Email Marketing Management
Gift Card System
Loyalty Program
Multi-Channel Marketing
Purchase Order Management
Real Time Reporting
Referral Source Tracking
Referral Tracking
Reminders
Remote Control
Reporting & Statistics
Rewards Management
Rules-Based Workflow
SMS Marketing Managment
Social Media Metrics
Social Network Marketing
Social Performance Management
Third Party Integration
Workflow Management
eCommerce Integration
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Campaign Management
Communication Management
Customer Activity Reporting
Customer Database
Customer Experience Management
Customer Segmentation
Discount Management
Email Marketing Management
Gift Card System
Loyalty Program
Multi-Channel Marketing
Purchase Order Management
Real Time Reporting
Referral Source Tracking
Referral Tracking
Reminders
Remote Control
Reporting & Statistics
Rewards Management
Rules-Based Workflow
SMS Marketing Managment
Social Media Metrics
Social Network Marketing
Social Performance Management
Third Party Integration
Workflow Management
eCommerce Integration
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Campaign Management
Communication Management
Customer Activity Reporting
Customer Database
Customer Experience Management
Customer Segmentation
Discount Management
Email Marketing Management
Gift Card System
Loyalty Program
Multi-Channel Marketing
Purchase Order Management
Real Time Reporting
Referral Source Tracking
Referral Tracking
Reminders
Remote Control
Reporting & Statistics
Rewards Management
Rules-Based Workflow
SMS Marketing Managment
Social Media Metrics
Social Network Marketing
Social Performance Management
Third Party Integration
Workflow Management
eCommerce Integration
Visit WebsiteCompare App

Zinrelo Feature Reviews

17 reviewers had the following to say about Zinrelo's features:

Anonymous
(Food & Beverages company, 11-50 employees)

One of my favorite applications

2020-02-19

We have it customized to match our brand and it seemlessly integrates with our website so it doesn't look like a third party service at all.

Pros

Zinrelo's Loyalty Rewards platform is super easy to customize for your brand and choose which types of rewards you want to offer, as well as the increments and how to redeem their points they earn.

Cons

We started having an issue with Instagram not showing Zinrelo when our customers shared images with our hashtag which has made it more difficult for tracking since we reward them for their shout outs, but that's not Zinrelo's fault.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Guy Turck

Excellent platform

2020-08-31

Great people to work with, always trying to improve our performance. The platform runs itself!

Pros

Full featured, customizable, stable.

Cons

It would be great if some of the features were easier to implement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adel Hanna

Great Software to have fro a grwoing online store.

2019-09-30

The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program.

Pros

Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated .

Cons

some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Stacy Feldman

Great User Experience & Exceptional Service

2020-06-26

Pros

The platform is easy to use ourselves and for our customers. The biggest asset is the Zinrelo Team, which has been very helpful from getting us set up to continuing to offer insights and help on continuing to further the success of our loyalty program.

Cons

They are very receptive to feedback on improving their product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex M

The best free loyalty rewards app

2019-02-03

We use the free plan and it works perfectly for what we wanted!

Pros

The app is very easy to use and customizable, offering plenty of rewards options and seamlessly flow with our brand.

Cons

There isn't anything I dislike about the app!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Mandras

Impressive data analytics

2020-09-15

Pros

The data analysis shows us how our program needs to be modified to be in line with our customer shopping trends.

Cons

We would have liked our Shopify and Bronto integration to be faster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Zinrelo


Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience.

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Kathy Schmidt

Using Zinrelo with Netsuite

2019-09-05

We really like the platform, and we believe that our customers like it.

Pros

We are really quite happy with our Zinrelo Loyalty program, and we are particularly happy with how the Zinrelo team reaches out to us to suggest new features that we could be using, to drive more traffic to the website.

Cons

In order to track in store purchases, we would need to have an API integration built into the backend of our system, which will be an additional cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Raphael Faccarello

Very customizable loyalty platform

2020-07-17

Pros

This coupled with their feature-rich platform is what I liked most about Zinrelo.

Cons

Less options for customization other than that it is perfect!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
DIANE MISSEL-MERWIN

Great new tool for our business

2020-05-19

Growing our business and engaging our customers - lots of new and repeat visitors - very happy with this new addition to our business.

Pros

Ease of use and integration with current systems

Cons

We did experience a few minor issues after startup that required Zinrelo tech team wot work with MIVA team - that was sometimes cumbersome - as far as testing and coordinating between the teams - a minor issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Laura Siegert

You Won't Go Wrong With Zinrelo

2019-09-25

By adding Zinrelo we have noticed that we have attracted repeat customers and they love the rewards program.

Pros

EXCELLENT customer service.

Cons

I have not had a negative experience with Zinrelo...ever!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Buddy van Vugt

Zinrelo Loyalty rewards platform review

2020-06-18

Customer service is NOT good.

Pros

Loyalty reward points is the most valueble

Cons

The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
kelsey strahle

Zinrelo is great!

2018-09-19

Overall, we are very happy with Zinrelo!

Pros

I love Zinrelo for managing our customers who have joined our loyalty program.

Cons

Things like adjusting points is easy but sometimes things can go wrong and it takes a while to get to the bottom of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Crystal Taylor

We love this program

2018-12-15

Pros

I love this program and the ease of use. My customer enjoy the rewards perks.

Cons

Would like an app to be able to use from my phone or iPad device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food & Beverages company, 1-10 employees)

Great App!

2018-12-12

Pros

Easy to use, simple to install into my Shopify Store.

Cons

This requires a little but of set up, but it was pretty easy to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zev Herman

Zinrelo is in a league of its own

2020-11-17

Pros

To add to it, we love their customer support.

Cons

We are happy with the whole offering. No complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Zinrelo


Thank you so much for your kind words, Zev. We really appreciate you taking the time out to share your experience and review us.

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Jodi Walter

Zinrelo loyalty program is working great for us.

2020-08-21

Pros

Zinrelo has helped our business shift away from promotions and increase customer lifetime value.

Cons

Nothing that I have come across, it is working good so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kenneth Brown

Terrific loyalty marketing engine

2020-09-30

Pros

At Saltwater Aquarium we wanted to improve our customer engagement and Zinrelo was helpful in this matter.

Cons

We have been using it for 2 years and nothing comes to mind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Zinrelo


Thank you so much for your kind words, Kenneth. We really appreciate you taking the time out to share your experience and review us.

Read more