Zinrelo Reviews - Pros & Cons, Ratings & more

White Label Loyalty

Preferred Patron Loyalty

Tremendous

Yotpo

Swell

Smile.io

Zinrelo provides an end-to-end solution for your loyalty program requirements. Zinrelo works best for enterprises with at least $50 million in annual revenues. Zinrelo helps more than 2,000 brands and businesses such as Jelly Belly, Simon Premium Outlets, Western Digital, E & J Gallo and BIC.

Zinrelo

Web-based

Stock Operations Manager

Great company to work with that is staffed by great people. Our customers have responded well to the addition of our loyalty program and they have been using it frequently.

Digital Marketing Manager

We have recently started our rewards program, and fortunately, we picked Zinrelo. They've been a great help every step of the way.

Marketing Director

The platform itself is quite intuitive and approachable, and their support team was super helpful and responsive throughout the entire process.

Overall, our experience has been great and we are see great return. Our customers are loving that we have this option.

Controller

The program structure suggested by Zinrelo was a perfect fit for our business. Our customer retention, revenues, customer engagement - everything has improved.

Human Resources Generalist

Zinrelo is a company that makes rewarding loyalty efficient as well as easy. Through their countless features, our company has benefited highly.

Head of Ecommerce

Top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price.

CEO and Founder

Our support team has been very helpful in understand best practices and the use of the platform.

The integration with Miva was very easy. Zinrelo support is wonderful.

Customer Service Representative

One of the best benefits I am seeing so far is the integration with our MIVA Software. I am able to track everything efficiently.

Customer Service Representative 

Software is very easy to use, and customers have had positive reactions.

Plus the Customer Service at Zinrelo is excellent. If they don't know the answer to my questions they will find out quickly.

Very easy to use, plus when there is an issue Zinrelo is  very easy to contact and they get back to you ASAP.

The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.

Customer Service - Lead

It's incredibly easy to use, and our customer service team has a genuine affinity for it. This streamlined usability has significantly enhanced our operational efficiency and customer interactions.

Setup through ASP.NET was a little confusing, but not impossible.

No real cons if you read the documentation you can figure out how to use it.

Shift4Shop

It's been great for our company and has helped us grow as a business.

Zinrelo is Great!

Thank you for the super review, 
Melissa! At Zinrelo, we always follow a 'Customer First' approach, and it is heartening to get acknowledged for it. 

We are extremely pleased you appreciated the customer service we provide. We strive to keep giving our best to our customers

The Zinrelo team helped me pick up their program, get it off the ground, and make it successful with our brand as I entered a new role. Great customer service and very helpful every step of the way.

Pricey but it works

We're glad to hear that you found our platform easy to use and that our customer service has been there to support you at every step. We understand that pricing is an important consideration, and we appreciate your transparency. Our aim is to offer a robust platform that delivers value, and we’re constantly working on improving the cost-effectiveness of our solutions, including our add-ons.

It’s great to know that the Zinrelo program has been successful for your brand, and we’re here to continue supporting your growth. If you have any further suggestions or need assistance with marketing strategies to make the most out of the platform, don’t hesitate to reach out!

I cannot recommend Zinrelo enough. Without them, we more than likely wouldn't have as many clients as we do already. 

Zinrelo is the Gold standard of Marketing.

Thank you for the glowing review and recommendation, Katie! At Zinrelo, we always follow a 'Customer First' approach, and it is heartening to get acknowledged for it. 

We are extremely pleased that you are enjoying our flexible technology platform and that our features have benefited your company. 

We strive to keep giving our best to our customers

fair at best.  likely going to pull out program

Hard to show specific value to rewards program

Hi Greg,
Zinrelo is recognized as a leader in the loyalty software category across multiple review platforms. We have also received many testimonials and reviews for great support. It is unfortunate you have faced the issues you mentioned. We take pride in delivering a great product and customer support and we would love to work with you to get to the bottom of this. I would urge you to mail me on mihir@zinrelo.com so I can internally address the problems you faced.

Zinrelo - Great software, a few challenges

Thanks for great review David! I would encourage you to send me the feedback on mihir@zinrelo.com from the 5% to whom the experience has not been top notch. We would love to work on that. 

We are effectively addressing the challenge of enhancing customer loyalty and engagement. The benefits realised include increased customer retention, higher customer lifetime value, and improved brand loyalty

Simplified Loyalty: A User-Friendly Gem

Thank you for the great review Sue! It is great to know the usability of our platform has significantly enhanced your operational efficiency. 

User-Friendly with Excellent Product Support

Thank you for the great review Monica! It is great to know you are enjoying the flexibility that Zinrelo's platform offers. We have made a note of the reporting feature and we will take it up internally. 

Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has the best customer service and technical support, always available and extremely helpful. They're helping us (without counting their hours) for a migration to Magento we're currently working on for our B2B website, and on many other B2C projects such as the refer a friend program. Working with them feels like working with our own team really. Our success is also theirs, and you can tell. I highly recommend them.

Best loyalty program so far

Thank you for the great review Raphael! It is heartening to see you are enjoying Zinrelo's platform so much.

Excellent software and customer service. 

Zinrelo has been a great addition to our marketing strategy

The End to Our Rewards Program Search!

Thank you for your review Vi! It is heartening to see you have increased your AOV with Zinrelo.

We will look at improving our UX and the email preview. 

Terrific ROI, offering rewards to our customers has increased the bottom line


Zinrelo is a gret easy to use software

Thank you for the great review Ronald! It is heartening to see you have significantly increased your bottom line with Zinrelo.

One of the best benefits I am seeing so far is the integration with our MIVA Software.  I am able to track everything efficiently.  

Great Rewards Software

A loyalty platform that delivers!

Super Fun and Bright header colors...love the yellow!!

Zinrelo is a GREAT!! product!!

We really appreciate your review Rodger! 

Loyalty solution for overall business growth

Thank you for your review Dylan. It is great to see our solution has helped increase customer retention for your business.

Fast & easy to implement

Thank you so much for your kind words, Nick. We really appreciate you taking the time to share your experience and review us.

Overall it has been a positive experience. We'd recommend this product to others, and it works well with Shopify.

Zinrelo Review

Thank you so much for your kind words, Tyler. We really appreciate you taking the time out to share your experience and review us.

A loyalty software for everyone

Thank you so much for your kind words, Thomas. We really appreciate you taking the time out to share your experience. 

Great people to work with, always trying to improve our performance. The platform runs itself!

Excellent platform

Zinrelo loyalty program is working great for us.

Great User Experience & Exceptional Service

Customer service is NOT good. Communication can be improved.


Zinrelo Loyalty rewards platform review

The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program.

Great Software to have fro a grwoing online store.

We really like the platform, and we believe that our customers like it. We are really excited to work to grow our loyalty program, and start leveraging all of the features that it has to offer. 

Zinrelo Reviews

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52 reviews