Zoho CRM Plus Pricing Plan & Cost Guide

Zoho CRM Plus

Unified Customer Experience platform

4.32/5 (37 reviews)

Zoho CRM Plus Pricing

Starting from: $50.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

A 30-day free trial is available, after which Zoho CRM Plus is priced as follows:

$50 (€50 / £40) per user, per month billed annually OR
$60 (€60 / £48) per user, month-to-month

View Pricing Plans Free Trial

Competitors Pricing

AddressTwo

Starting from: 9.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

karmaCRM

Starting from: 9.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Commence

Starting from: 29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Zoho CRM Plus Pricing Reviews

Pros
  • I like some of the organizational features of the software like the ease of finding my upcoming tasks and finding my leads.Cathy P.Read the full review
  • What I like most is that it does pretty much everything important Salesforce does but at half of the price.Harsh G.Read the full review
  • The ease of implementation and user interface. Features are impressive.Junaid A.Read the full review
Cons
  • Have had some problems syncing data and customer support has been pretty bad.Matthew F.Read the full review
  • The security framework turned a little bit confuse. The restriction were applied to pages instead of specific options in a page.Verified ReviewerRead the full review
  • Customer service is terrible, hidden fees, confusing.Amber J.Read the full review
94%
recommended this to a friend or a colleague

8 reviewers had the following to say about Zoho CRM Plus's pricing:

Junaid A R

Zoho CRM

Used weekly for free trial
Reviewed 2019-08-03
Review Source: Capterra

Good Software and worthy

Pros
The ease of implementation and user interface. Features are impressive

Cons
Pricing is more. Can reconciliate tge pricing structure and make it affordable to every user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Mark Fox

Price and quality can't be beat.

Used daily for 1-2 years
Reviewed 2019-08-30
Review Source: Capterra

I can't brag about ZOHO CRM more. It can truely be molded to work in any industry. It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.

Pros
I absolutely love the pricing structure. Its very affordable, even for micro businesses.

Cons
It's very customizable, so that makes setup a little difficult to learn at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Eric Wilson

Feature packed at an affordable price.

Used daily for 6-12 months
Reviewed 2018-09-25
Review Source: Capterra

My overall experience with Zoho was very positive. As the Director of Customer Success (in practice, sales and onboarding) for my company, I used Zoho to help build our sales funnel, keep track of my/our communications with clients, and drive sales and retention. Zoho proved to do all of those things well and at an affordable price. I would highly recommend Zoho, and if I'm ever involved with a startup in the future, I will push to use Zoho.

Pros
Zoho CRM has the same functionality as other industry-leading CRMs, but at a fraction of the cost. When I worked for a small tech startup with around 5 employees, I was in charge of selecting and implementing a CRM. Zoho fit our needs and our budget. Also, they provided excellent customer service and didn't seem to care that we were a relatively small client.

Cons
It took a lot of time and some third-party solutions (IFTTT and Zapier) to integrate with some of the other marketing systems we used in our business. While we could have probably replaced them with other Zoho products, as a small business it wasn't immediately feasible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Harsh Goenka

Better value than Salesforce

Used daily for 2+ years
Reviewed 2020-03-03
Review Source: Capterra

Overall experience with Zoho CRM Plus is quite positive. I like the fact that extra tools such as Zoho Social, Campaigns, Sales IQ, etc. are bundled together for an attractive price. This means you don't need to subscribe to multiple tools.

Pros
What I like most is that it does pretty much everything important Salesforce does but at half of the price.

Cons
The application load speed is sometimes slow. It would be great if it were faster. Also would be great to have automatic lead enrichment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

renaud maloberti

Very useful tool

Used daily for less than 6 months
Reviewed 2019-09-27
Review Source: Capterra

overall very good experience, works as advertise with good customer support as needed

Pros
Ease fo use, affordability, feature set, intuitive

Cons
some menus are not all that straight forward and require multiple steps to get some tasks done

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Henry Evans

Great, simple CRM that is very cost-effective

Used occasionally for 6-12 months
Reviewed 2020-09-19
Review Source: Capterra

Very positive overall - a reasonable and solid alternative to the 'big' CRM's out there - Salesforce & HubSpot.

Pros
Easy to use - essentially it appears as a less expensive & simpler version of Salesforce for more users and administrators.

Cons
Easy of use and the UI isn't bad, it just takes some getting used to. There's a lot to like with this system!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Anonymous

Great solution for a great price

Used daily for 6-12 months
Reviewed 2018-09-05
Review Source: Capterra

I could to get better productivity focused in what really matters. The options available are really useful and with plus customization value added.

Pros
A lot of options to accomplish my Customer Relationship tasks, easy of use and customization option according to my needs.

Cons
The security framework turned a little bit confuse. The restriction were applied to pages instead of specific options in a page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Shiawtian Chen

Easy To Use For Small Business CRM

Used weekly for less than 6 months
Reviewed 2018-11-25
Review Source: Capterra

Overall, it does a lot that other CRM out there provides but takes time set up and see the benefits.

Pros
Free to an inexpensive way to get started on CRM. I really like the number of integrations and 24 hour support provided.

Cons
I didn't like how hard it was like to customize my experience. For example, I wanted it to add filters and other applications and found it quite difficult to do so. If I can add those additional features, it would cost me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review