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Zoho CRM vs monday sales CRM Comparison

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Overview

Category Leaders

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals...

Category Leaders

Perfect for small-medium businesses, monday sales CRM is a no-code fully-customizable CRM built on monday.com Work OS. It...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

6.1K

5

4

3

2

1

3K

2.1K

737

164

71

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.7

360

5

4

3

2

1

272

83

2

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.

Pros

Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these.
The platform is robust and provides enough automation to automate any workflow. The customer support is amazing, the folks are quick to respond and help you out running with particular requirements.
It allows you to invite others and share timelines with them. It is very helpful to stay organized and share progress with free viewers.

Cons

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.

Cons

Previously we had workflows where multiple processes were being lost between our management team and one of our main clients due to emails being missed and not loaded.
I was really struggling with making sure my process was being followed for each of my clients.
Som missing cross-references between boards and projects.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features207
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automated Routing
  • Behavior Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • FAQ
  • Field Sales Management
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Goal Management
  • Graphical Data Presentation
  • Help Desk Management
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Rewards Management
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Training Management
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Wiki
  • Workflow Management
  • XML/RSS
  • eCommerce Management
  • Total features66
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Automated Routing
  • Behavior Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • FAQ
  • Field Sales Management
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Goal Management
  • Graphical Data Presentation
  • Help Desk Management
  • Incentive Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Negative Feedback Management
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Rewards Management
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Training Management
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Wiki
  • Workflow Management
  • XML/RSS
  • eCommerce Management

Integrations

  • Total integrations503
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations25
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

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Gordon P.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho CRM logo

Zoho CRM

Zoho has it going on

Reviewed 4 years ago
Pros

Terrific CRM with easy navigation built for sales

Cons

Love the product just keep adding desires to arrival Salesforce. You are already in there heels.

mv
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minh v.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho CRM logo

Zoho CRM

Great app

Reviewed 5 months ago

Goog

Pros

Sales IQ, Campaign and CRM is great to combine

Cons

the UI & UX not ez to understand and use

FS
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Fawad S.

Wholesale, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho CRM logo

Zoho CRM

Best Software

Reviewed 4 months ago

We are getting our sales from Zoho CRM

Pros

All future are best and easy to use and i can get my all business on this.

Cons

I feel all futures are easy to use, We have no issue for this

eh
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el houcine j.

Mechanical or Industrial Engineering, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho CRM logo

Zoho CRM

importante plateforme for companies

Reviewed 9 months ago

Functional richness. Integration with all elements of the Zoho suite (survey, analytics)

Pros

answer clients in reel time. assistance fonctions.

Cons

If we have any issues with Zoho CRM, we need to submit a ticket to the Sales Support Team. Zoho CRM confuses us with their seemingly simple activities

PS
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Priyanka S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho CRM logo

Zoho CRM

Best CRM and will list no.1 soon .

Reviewed 5 years ago
Pros

Improvement in lead conversion rates. Revenue increase per sales person. It is going to number 1 CRM in coming few years. Very good software. Zoho CRM decreased sales and marketing costs.

Cons

Zoho makes software not solutions, so may not meet the requirement of some enterprise. I don't think there are to much cons in this software.

SS
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Sam S.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zoho CRM logo

Zoho CRM

Great CRM solution tool for mid-large sized organisations

Reviewed 5 years ago
Pros

Zoho CRM helps in lead and contact management along with sales pipeline management and purchase control. Zoho CRM can automate daily business activities, track sales, and engage customers in different platforms.

Cons

I didn't like the pricing which becomes hard for small or entry level businesses to adopt this wonderful business model.

AR
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Verified reviewer

Computer Software, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho CRM logo

Zoho CRM

Zoho CRM

Reviewed 3 years ago

Over all worth in good price in comparison to other popular crm.

Pros

It's good CRM and allows and give you great flexibility to manage and store customer information and manage the complete workflow starting from sales to billing.

Cons

The case creation process is a bit complicated if I compare with other standard CRM like sales force.

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Afzal M.

Information Technology and Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho CRM logo

Zoho CRM

I like this software for managing sales and marketing.

Reviewed 3 years ago

Overall I really like the software but I think I find sometimes difficult in using the software so I believe there should be an easy way of using someone’s help online and support us whenever we need.

Pros

Zoho CRM is just so easy to use and its saves a lot of my time and really allow us to have good interactions with my customers.My work get easier day by day.

Cons

Sometimes I don’t know how to use a crm to aid in sales so I think they need to help us with a sales person how to do that.

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Rahul S.

Information Technology and Services, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho CRM logo

Zoho CRM

Best CRM in Market

Reviewed 7 months ago
Pros

Zoho CRM is all-in-one CRM. We can manage the campaign, leads, business, sales and marketing prospects in single platform.

Cons

I don't think there is anything I dislike about this platform. The only problem is sometimes it becomes difficult to link a non-Zoho product with Zoho CRM.

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Akhilesh M.

Telecommunications, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho CRM logo

Zoho CRM

Zoho CRM usage has been exceptionally good.

Reviewed 3 years ago

Sales have improved with Zoho CRM! Top marks for that.

Pros

Managing different contacts. This functionality is very critical and Zoho does a good job of getting their basics right.

Cons

Sometimes the setting tags via integration used to create a problem but have been resolved with updates.

LR
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Lincoln R.

Recreational Facilities and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho CRM logo

Zoho CRM

Sufficient Sales and Communictaions Facilitation

Reviewed 5 months ago

Zoho CRM is the creative solution in managing all the sales options and increasing the demand for the company products. There is proficiency in supporting lead, for company benefits.

Pros

Zoho CRM has attained all the sales standards, where there is perfect automation of all the marketing and communications procedures. More so, Zoho CRM has streamlined the digital engagement through the social sites.

Cons

Zoho CRM is a systematic approach to diverse sales, where credible management and support are offered without major complaints.

RR
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Rajani R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zoho CRM logo

Zoho CRM

CRM essentials

Reviewed 6 years ago

Before we adopted ZOHO CRM, we were using manual systems like excel sheets. ZOHO CRM has made crucial information available to pre-sales, sales and lead generation teams along with management having a dashboard access to sales status.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Olivia O.

Telecommunications, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho CRM logo

Zoho CRM

Their forecasts are accurate.

Reviewed a year ago

Sales force automation with Zoho CRM has improved our teamwork.

Pros

The Zoho CRM Mobile that integrates all the necessary functions, with the advantage of being mobile, facilitating access and updating of data anywhere.

Cons

The voice assistant sometimes does not recognize the commands ...

LP
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Lorin P.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho CRM logo

Zoho CRM

Great system and lots of offerings

Reviewed 3 years ago
Pros

It was easy to teach yourself to use and set up as a CRM. It had a lot of great features like tagging and email marketing.

Cons

From a marketing perspective, I really liked it but our sales team didn't think it was the best CRM.

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Ganesh S.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho CRM logo

Zoho CRM

ZOHO CRM a must have for amm Small business

Reviewed 5 years ago

Very satisfied with sales CRM but unhappy with ZOHO Desk

Pros

It is a CRM you can setup and start using. No need for a programmer to do the setup. So along as you think through the requirement is a systematic way and plan it in advance, the setting up is a breeze, well supported by their support team on chat

Cons

Zoho Desk which is also available is not suited for customer support activities of equipments. It is more suited for IT software, hardware firms with call center facilities

AR
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Verified reviewer

Events Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho CRM logo

Zoho CRM

One of the best CRM's for events

Reviewed a year ago

Really great, its heled me make a lot of money

Pros

This CRM is perfect for a lot of industries but especially events/sales

Cons

I think the price point is a little high but thats it

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Hyacinth O.

Arts and Crafts, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho CRM logo

Zoho CRM

Zoho CRM Review

Reviewed a year ago

My experience with Zoho CRM has been a splendid one as all major activities concerning marketing, sales and many more. Thanks for the opportunity

Pros

What I like the most about Zoho CRM is the ability to automate sales, the email feature, Sales system and many more

Cons

What I don't like about Zoho CRM is about the email feature where you add your domain name to your account. Some domains are not added like .ga, .cf and many more which is not too okay. They should consider that.

CF
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Chris F.

Logistics and Supply Chain, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho CRM logo

Zoho CRM

Simple but Great

Reviewed 4 years ago
Pros

Zoho is a fantastic CRM for people who need a simple, all-inclusive CRM that does a little bit of everything (sales management, custom CRM data, email marketing, web analytics, etc.)

Cons

While Zoho is well-rounded in many areas, they don't specialize in any one area super well. For example, email marketing features are great for building simple automated newsletter campaigns, but they haven't thought through much past that. You can't, for instance, state to send the next email after a 3 day delay but ONLY on weekdays. So in a B2B industry, people will still get some emails on weekends. It's small quirks like that throughout the software.

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Bill Hel Z.

Leisure, Travel & Tourism, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho CRM logo

Zoho CRM

All you need for online business

Reviewed 4 years ago

Good to use.

Pros

With Zoho CRM & Suite it is easy to keep control for all sales.

Cons

The price ! And if you want the whole Suite it becomes very expensive, and not a good value for money in the end.

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Philip Smith M.

Public Relations and Communications, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho CRM logo

Zoho CRM

Powerful CRM for growing businesses.

Reviewed a year ago
Pros

Zoho CRM is robust and powerful for managing customer data and sales leads.

Cons

There are a few terms that complicate the understanding of the system such as multiple uses of the word "Campaigns" that has different meaning within different parts of the system.

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Sidney W.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho CRM

Zoho CRM the best way to keep track,retain and satisfy your clients.

Reviewed 5 years ago

Zoho CRM has increased productivity this is actually the best CRM i have interacted with in terms of generating Sales Leads.

Pros

I love the fact that Zoho CRM allows mobility you can always keep track on your hand held device when you are out of your work station I also love the fact that Zoho CRM is intractable with your google mail(Gmail) you don't have to create a new account you will retain yours This now did it for me oho CRM allows you to access real time information with out delay and also links to all social media reaching and giving you insights that connect people on social media to your products

Cons

This is not a major but will help if Zoho CRM could allow some customization in the UI Also the support could be better if I may say

Da
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Dino a.k.a. D.

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho CRM

Zoho CRM experience

Reviewed 2 years ago

I've been using Zoho CRM for months now and I am very happy

Pros

Anyone is sales need an efficient and affordable CRM. Zoho CRM is it! User friendly, affordable and packed with ALL the features you'd find in much more expensive CRM such as Salesforce. Try Zoho CRM. You'll be happy!

Cons

None that I can think of other than I regret not using it sooner : )

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Zach M.

Computer Software, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoho CRM

Simple, easy CRM

Reviewed 4 years ago
Pros

Zoho is a great entry level sales CRM tool. I would highly suggest it for smaller organizations and sales teams. Zoho makes it easy to record sales activities and calls.

Cons

Many other software don't have integrations setup with Zoho. I would suggest Salesforce for a larger/growing sales team.

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James M.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho CRM

Zoho CRM is so affordable and cusyomizable software.

Reviewed 3 years ago

By the Zoho CRM software, our sales and marketing services run more faster as compared to its competitors. Zoho is a great customization CRM software due to it's affordable price. I always use it in my daily life because it really helps me in tracking the sales and expenses.

Pros

Zoho CRM is always best for the sales and expenses in the market. Zoho CRM is a great customizable CRM tool. We can better manage our sales and marketing with the customers through the Zoho CRM. It is so easy to use and great affordable software. It has outstanding features such as email templates, great customization's with the best reporting features.

Cons

Zoho software is an best CRM tool and that's why it can allow us to track all of our sales and marketing process but it does not provide the great options for it's users so that's why we can track our records, documents and presentations. But still Zoho CRM is one of the best CRM software in the market.

AS
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Atmaj S.

E-Learning, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoho CRM

Zoho CRM Review by 6 month user

Reviewed 9 months ago

I've been able to manage my leads & sales pipeline effortlessly using ZOHO CRM.

Pros

Being able to access leads / prospects The way complete details are displayed once i look for something

Cons

I haven't felt anything like that till now

RM
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Rylie M.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday sales CRM

Great!

Reviewed 9 months ago
Pros

The Monday CRM tool will help make our company much more organized. It will be much easier to manager our clients, customer relationships and leads.

Cons

Integration was the hardest part about the Monday Sales CRM.

AB
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Andre B.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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monday sales CRM

easy to use CRM

Reviewed 3 years ago

really great crm system..highly recommend

Pros

ease of use quick and fast robust...highly recommend

Cons

everything is good on this....I cannot think of anything I do not like

MH
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Martin H.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday sales CRM

Production Software

Reviewed 9 months ago

Amazing and productive!

Pros

We have used Monday for all our Production Tracking for 2 years. We have continually improved it and without a doubt has helped us grow. This year we deployed the CRM and have made the switch from Salesforce to Monday. Its much more user friendly and quicker. The app is much better as well!

Cons

I have no strong dislikes. The CRM and app have been amazing.

KP
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Ksenija P.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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monday sales CRM

Monday

Reviewed 9 months ago

overall experience with monday sales CRM is great

Pros

visuality is what i like the most when it comes to monday

Cons

in general there is nothing specific i like least about this software

RS
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Regina Sophia M.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday sales CRM

Best alternative CRM out there!

Reviewed a month ago
Pros

CRM that you can customize especially the reports

Cons

There are features that still could be added like a call feature

SC