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Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals...
Designed for SMBs, Nimble connects all contacts, calendars, communications & social interactions on one platform for streamlined...
Starting from
20
/user
Per month
Starting from
25
/user
Per month
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User reviews that mention these apps
angela m.
Retail, 11-50 employees
Used other for 6-12 months
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Nimble is easy to use and great for tracking emails. I would recommend this software for your business!
Nimble has no customer service on weekends.
Verified reviewer
Used weekly for less than 6 months
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A sense of integrated team operations
It was an application that the entire team could and would share with our ongoing projects that was as nimble as expected.
What's not to like? It worked with everyone on the team from interns to management and every point in between
Allen S.
Accounting, 1-10 employees
Used weekly for 6-12 months
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Great product, love emails being synced automatically to each contact and account. The great migration of data feature from your old CRM.
SO many features. I have used Salesforce, Pipedrive, Nimble, etc. All of them have something unique to offer, but I think Zoho CRM does the best at taking what is good from the others and bringing them all into one system.
It can be a bit overwhelming. They have 30 some different apps within "Zoho One". Connecting them together is a little harder than you would think.
Verified reviewer
Investment Management,
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Unhappy with Zoho CRM I was searching the landscape for a better option. Nimble CRM was one of 7 that I tried out and I must admit they were a very distant 2nd place to lessannoingCRM. However I replied to an email I received asking to be taken off the email list and I mentioned that I settled on LessannoyingCRM and paid already. I needed to reply in the first place because there was no unsubscribe...
Nimble was much better than Zoho CRM and many others I tested. The price was very reasonable. The platform is somewhat attractive.
Way behind lessannoyingCRM and monstrous policies with rude forced marketing efforts that would take the one hair off Seth Godin's head. Jon, no means no and take me off the list means take me off the list and try to do it with a smile:)
Robert S.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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None yet, however I can see the opportunity
I like that it takes social media aspect of CRM, twitter, linkedin, instragram--love that partKeep trying, I want to a reason to buy your product! I use it mostly for recruiting business.
It was confusing. I ended up using Zoho and Inisghtly, however I wanted to use your guys way more, but there were limitations. Promising however not powerful enough for full CRM capabilities.
Toby M.
Self-employed
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Nimble is fun and great at what it does! I enjoyed my Nimble experience. I find it to be a great tool for finding information about people. I only wish it had better Sales pipeline features. I need to create and track deals as they progress. I hear that those features are coming. We shall see how they implement.
Easy to find information about people and connect on social media.
Weak in sales pipeline CRM features
Hi Toby, Thank you for sharing your review of Nimble! We're glad to hear that you enjoyed using Nimble. :) We definitely plan to make changes to our Deals tab, though we don't currently have further details or an ETA to share for this. Our Product team would love to hear more about your use case and workflow for a sales pipeline, if you have some time please feel free to share with us at care@nimble.com! Best Regards,
Susan B.
Management Consulting, 1-10 employees
Used monthly for 6-12 months
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PROS: Pretty good, especially if you are looking for social media integrations with your CRM platform. Not as comprehensive in features as Salesforce or Zoho, but it's got an inexpensive price point (when I was using Nimble it was a month price per user, with ample storage space and unlimited deals). Their lead reminders feature was an added boon. Also, they have a decent number of integration...
Low Price, Social Media and 3rd party integrations, Deals dashboard
Clunky primary dash, not quite as robust as larger CRMs (like Zoho and Salesforc).
Hi Susan, Thanks so much for sharing your review of Nimble! We're glad to hear that you enjoyed Nimble's social tools and Deals tab, as well as our integrations. :) We'll be sure to share your feedback about our Today tab with our Product team! If you'd like to share more information about what didn't flow for you, please feel free to reach out to us at care@nimble.com. Best Regards,
Kimberly H.
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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The "smarts contact" feature is very clever which makes adding contacts from across the web easy. The integration with Google Apps and Office 365 is also very nice.
There's no autoresponder feature which CRM systems should have.
Clare D.
Insurance, 51-200 employees
Used daily for less than 6 months
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A solid, user-friendly CRM. I would recommend it to anyone looking for a straight-forward CRM.
Nimble was really easy to install, set up and get started with. It's straight forward and it's great for taking info from LinkedIn, rather than us having to do that manually. It saves us time, so we can focus that time on growing the business. The Customer Support Team have been great too, which is alway a big plus!
There's a few features that I don't find quite as easy to use, such as the calendar reminder feature. Also, if it could be integrated with Mail Chimp that would be really useful for us.
Jason C.
Real Estate,
Used daily for 1-2 years
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Organization, general CRM features
Compatibility with social media. The value for the features I receive. The integration with email is awesome and makes it easy to upload contacts.
It would be great if it integrated with LinkedIn, but I understand that this is because of LinkedIn, not because of Nimble.
Hi Jason, thank you for sharing your feedback with our team. :) We are happy to hear that you are enjoying being able to integrate your Twitter into your Nimble account so that you can view your Twitter feed and even schedule Tweets to go out at a later time. LinkedIn made the decision to close their API to all 3rd parties. However, you can definitely download the Nimble Contact Add-in and use this directly within your LinkedIn account in order to locate information about your leads and add their information directly to your Nimble account. Best, Olivia Nimble Customer Success Ninja
Verified reviewer
Staffing and Recruiting, 201-500 employees
Used daily for less than 6 months
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Good CRM to use
It helped in emailing the leads that we have easily and also in tracking each leads. The user interface is great and it easily can be integrated to the google calendar as well.
Nothing for now that can bring it down. Interesting CRM application
Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how Nimble integrates with Google calendar in order to sync your events to and from Nimble. -Olivia | Customer Success Ninja
Eric J.
Used daily for less than 6 months
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Very simple way to progress on social networks. Also I get easely the information updated from the networks like linkedin. All informations are coming and getting secured into the nimble apps. Gain a lot of time.
Lack of a CRM to care for customers. I have to have another CRM to be able to do a proposition for a customer and keep data of our company.
Hi Eric, ¿Thanks for sharing your feedback. :) We are so glad to hear that you are enjoying our social media integration that enables you to manage your social media directly within your Nimble account. You can definitely use Nimble in order to provide care for your customers. After connecting your email account to Nimble, you can then send emails directly to your customers in order to start and continue a relationship with your connections. Best, Olivia Nimble Customer Success Ninja
Kevin L.
Internet,
Used weekly for 2+ years
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Recent integrations into Google G-Suite and Gmail make the combination of Social CRM and traditional CRM even more powerful. Browser plugins are way cool too.
Social and traditional CRM together
As with most powerful platforms there is a bit of a learning curve to use all the features, but well worth the time investment.
Verified reviewer
Marketing and Advertising, 51-200 employees
Used monthly for 6-12 months
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It was easy to try to incorporate the data provided.
It’s confusing, it’s not like any CRM we have used before
Verified reviewer
Design, 1-10 employees
Used weekly for less than 6 months
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My overall experience with Nimble is great. Nimble is very simple to use. And it has a smart CRM for Office 365 & G Suite.
Smart CRM for Office 365 & G Suite and it works for me by automatically combining my contacts.
Nimble is a very fast effective and trusted software for CRM.
Maureen S.
Management Consulting, 11-50 employees
Used daily for 2+ years
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A cloud based CRM system
The way it gathers data from Social Media. The new look is good
The fact that company addresses are not automatically added to the contact record - you have to input it twice Also you cannot export specific fields. You cannot have more than 1 administrator
Hi Maureen, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how the Nimble Profile matching tool locates your contacts social media information based on the information that you have provided the platform with. Once these social profiles have been located for your contacts, Nimble will then add any additional information, such as addresses and phone numbers to your contacts record directly. Best, Olivia Nimble Customer Success Ninja
Ross Keating
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I wanted a CRM that enabled social media interactions as well as traditional CRM contact and opportunity management. It had to be easy to access and simple to use. Nimble CRM delivered 95% of what I wanted.
Daily overview on log-in and sent by email View and click to import contact data direct from social media like Facebook, LinkedIn and Twitter. Add Customisable tabs Direct links to Hootsuite Schedule social media posts Opportunity management
Basic email folders and formatting Customised fields history not kept Lacks opportunity dashboards
Verified reviewer
Used daily for less than 6 months
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An excellent overview and CRM tool!
This is a web based software, rather than a program you have to download, which is certainly a plus for us and our already overloaded computers. We can import various contacts that have come to us from our Google software or LinkedIn very easily. We can organise our clients into various pigeon holes, which makes life easy when we have our fingers in many pies. My favorite feature, however, is the 'Today' page. Which is a very, VERY, nice looking overview of all our upcoming responsibilities and links to social media to suggests threads to follow. All in all an excellent piece of kit.
Whilst I liked how it synced with our Google accounts, it took a bit more manual effort to import contacts successfully, got there in the end though!
Joseph D.
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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Nimble is a good CRM system and I think it works really well for any small company looking for an entry level CRM.
This is a good system for a company looking to move away from excel sheets or to implement their first CRM system, simply because it is affordable and less difficult to implement than free solutions.
Lacking in integrations. It can take some time to get your contact list added to the system, therefore it is best for companies looking to implement a CRM. Moving a contact list over to Nimble is a little frustrating.
Dustin D.
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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CRM without the extreme complicated interface of Salesforce
Social media integration. It really gives a great snapshot of my contact. So when I call them, I have every latest detail right in front of me. This helps tremendously with conversation starters.
A little confusion when adding new People/Companies. This is mostly with the extension for Chrome. I wish you could convert a people contact to business and vice-versa.
Hi Dustin, Thank you kindly for your review! We're ecstatic to hear that you are using Nimble for your small business to organize and qualify potential prospects. I definitely agree that having the social media integrations right at your fingertips really help with getting the conversation started! Currently, contacts cannot be converted to companies or vice versa but I'm happy to offer some suggestions on how to avoid importing the incorrect type of contact. Feel free to reach out to me at care@nimble.com for details. :) Best Regards, Samantha
Verified reviewer
Telecommunications, 11-50 employees
Used daily for 2+ years
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Quite functional solution for our corporations CRM needs.
Some minor issues with integration to G suite.
Hi there, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying all the functionalities of Nimble. We would be happy to assist with any issues you may have encountered while attempting to integrate with Gsuite. Please reach out to care@nimble.com. -Olivia | Nimble Customer Success Ninja
Janne L.
Transportation/Trucking/Railroad, self-employed
Used daily for 1-2 years
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A quicker process to get information to CRM.
Browser plugin helps me to get information from a website. There is no need for open CRM while doing that. Most important feature for me. Nimble also works great with different Google products.
Android App could use a little tuning, but it doesn´t affect me since I use Nimble usually from a desktop.
Hi Janne, Thanks for the feedback, and we are so happy to hear that you are enjoying the Nimble Contact Widget to help you gather information about your contacts from websites! We are always working towards improving out Mobile app. I invite you to write in at care@nimble.com to share more. Best Regards, Olivia
Shubham G.
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
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Need some UI improvements and additional features to be added. Overall it is a good product.
It is a great CRM tool to organize contacts into various lists and helps in taking bulk actions on a large data set.
Complex to use and the interface is not as great as other CRM tools
Kate M.
Entertainment, 11-50 employees
Used other for 2+ years
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Love that a useable CRM sets itself up well.
Not a fan of some of the information it misses in auto setup. We spent a bit of time configuring.
Nikunj G.
Publishing, 51-200 employees
Used other for less than 6 months
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Basic UI but sometimes its hard to use on some pages.
Lack of many features. This can be passed as a very basic level of CRM.
Marcelina G.
Human Resources, 11-50 employees
Used monthly for less than 6 months
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This CRM allows to menage communication with potential customers.
Nimble saves time, you can quickly build social profile. It was good to small email marketing campaigns.
Disadvantages: - mobile applications is not so good; - lot of text messages are difficult to get into Nimble.
Anthony Z.
Marketing and Advertising, 51-200 employees
Used monthly for less than 6 months
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Simple CRM that works with G Suite and Office,
Ended up going with a competitor because of deal management aspect. The CRM solution we went with allowed us to have multiple kinds of pipelines for deals.
Rotich R.
Higher Education, 1,001-5,000 employees
Used daily for less than 6 months
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It is a great CRM tool for your business.
I really like how the users are able to integrate this software with thei social media platforms for easier communication. It is one of the simple but a great CRM product for business people to communicate effectively with their clients.
The product is not that popular. The developers should advertise the product in many areas.