Zoho CRM Case Study

Zoho CRM

CRM software that helps you sell smarter, better, faster.

4.19/5 (2,729 reviews)

Zoho CRM use case: Cody Pitchford

Cody Pitchford

Verified Reviewer  
22nd of November, 2016
Zoho CRM - Simple, user friendly yet powerful...

I've been using Zoho CRM for quite some time now. I have several clients using Zoho RM as well as they did not have a CRM. The set up is quick, easy and user friendly; yet, the app provides everything necessary to stay on top of prospects and ensure nothing falls through the cracks.

What do you like best?

The set up is quick, easy and user friendly; yet, the app provides everything necessary to stay on top of prospects and ensure nothing falls through the cracks.

What do you dislike?

I honestly have nothing bad to say about the Zoho CRM

Why did you end up selecting Zoho CRM over other applications?

Simplicity for employees to use.

If so, why did you switch?

Pricing, features and lack of learning curve.

What is your main use case with Zoho CRM?

Following up with prospects.

Give one example how Zoho CRM has improved the way your organization functions

Eliminating quality prospects falling through the cracks.

What is your ROI?

I've never actually sat down and calculated; however, at $12 per user I am sure that it is phenomenal!

Likelihood to recommend

10/10

Recommendations to others considering Zoho CRM

I recommend Zoho often. The biggest reason is the ease of use and the compatibility to connect with other apps such as Instapage to quickly and easily auto upload fresh prospects.

Time used

1-2 years

Frequency of use

Daily

Rating breakdown

Value for money
Ease of use
Features
Customer support