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Zoho Survey vs Spark Chart Comparison

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Overview

Category Leaders

Zoho Survey is an online survey and questionnaire creation software, scalable to suit your specific needs. Learn more at https://www.zoho.com/survey/

Category Leaders

Spark Chart is an Australian survey software solution with 24 x 7 expert support and advice. Data can be stored in Australia....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

32

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

422

5

4

3

2

1

276

130

13

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

53

5

4

3

2

1

42

11

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.

Pros

The ability to customize the survey and use for different clients is great. Filtering is also great.
Onboarding with this product was amazing - they have a super simple but helpful training tool (plus resources) then lots of templates so you can get up an going asap.
Intuitive design, flexibility, excellent customer support, continuously developing features, great roadmap and fulfillment of the roadmap as promised.

Cons

Navigation sometimes is difficult with a weak network.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.

Cons

I had a major problem with the way the functions were named.
Lately with all the bots an d trolls attacking and answering many times Facebook polls, I was forced to eliminate them.
Usability is still an issue for me. Some design decisions are just strange.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features59
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CRM
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Management
  • Performance Metrics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Fields
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Website Integration
  • Total features76
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CRM
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Management
  • Performance Metrics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Fields
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

Alternatives

Explore similar apps

User reviews that mention these apps

AvatarImg

Verified reviewer

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Survey logo

Zoho Survey

Zoho Survey Review

Reviewed 6 years ago
Pros

The site was very easy to use (plenty of different types of survey questions that I could insert into the survey effortlessly to either get short/simple or long/detailed responses from survey takers). The responses were very well organized and easy to sift through. Multiple-choice responses were shown by raw number and percentage, and were organized in a pie-chart. Long-answer questions were easy to analyze and find patterns because you could search key-words that were used in several responses. Very insightful.

Cons

Not practical to use on a phone. They need to redesign their mobile site as I often like to work on my iPhone but I have to use my laptop when analyzing my survey responses.

LC
AvatarImg

Leonard C.

Consumer Services, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Spark Chart logo

Spark Chart

Powerful survey tool

Reviewed a year ago

I love using Spark Chart both as a survey designer and as a survey results consumer.

Pros

Incredible control over the design of your surveys and powerful, customizable, and shareable analytics.

Cons

The reusable and mandatory template to "deployed instance" (my term) process takes a bit of getting used to at first. It makes the systematic reuse and comparison between response groups easy, but your first thought might be "Why are there so many steps to make a simple survey?"If you end up reusing the survey as-is or with slight modification though, you realize it's a very sensible approach.

Vendor response

Thanks for your feedback Leonard. We appreciate it.

DF
AvatarImg

Dylan F.

Management Consulting, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Spark Chart is a powerful, easy to use online survey system at a reasonable price

Reviewed a year ago

Great survey platform and support. Much more flexible and powerful than other survey websites we have tried in the past.

Pros

Highly flexible survey engine that allows us to obtain complex climate survey data from our client organisations' employees or simple feedback from participants about a recent workshop they have attended.

Cons

When I started using Spark Chart, the reporting was good, but basic. It has improved significantly over the last few years.

Vendor response

Thanks for your feedback Dylan.

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Chantal W.

Human Resources, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Spark Chart logo

Spark Chart

Easy to use and flexible

Reviewed 5 years ago
Pros

Flexibility in type of questions and design, and ease of use

Cons

Reporting survey results for presentations could be more user friendly

Vendor response

Thanks for your feedback Chantal. If you have some time, and would like to discuss reporting, please contact us via our help center. I think there are some quick tips we will be able to give you to make reporting easy. And you probably have some ideas to help us meet your specific needs. We are available 24 x 7. Most of the feedback we get about our reporting is that it is very powerful and easy to use so we are keen to help..

RP
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Russell P.

Higher Education, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Spark Chart logo

Spark Chart

Spark Chart is Worth Your Time and Attention

Reviewed 5 years ago

We use SparkChart in higher ed applications at a community college (ask about education discounts) and it fits the bill nicely.

Pros

Great alternative survey creation/tracking software option.

Cons

This is solid software that keeps improving, but one small complaint: it uses British spelling in the UI and templates. Of course, if that's the worst thing you can say, that's not bad!

Vendor response

Thanks for your feedback and review Russell. Sorry about the British spelling of some words. We are Australian and struggle with the s versus z decision. It is something we continue to debate.

CS
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Chris S.

Accounting, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Superb Survey Software

Reviewed 5 years ago

Very user friendly with extensive examples and help

Pros

The ability to be able to very quickly set up a survey, and the ease of sending out the survey and reporting the results.

Cons

No issues with the software, I am very satisfied with the sofware

Vendor response

Thanks for your positive feedback and support.Stand by for even more features very soon.

AvatarImg

Verified reviewer

Management Consulting, 10,001+ employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Spark Chart logo

Spark Chart

Very good alternative to SurveyMonkey

Reviewed 5 years ago

Very good experience, especially when I have to analyze the data it is incomparable to the other tools.

Pros

I like the ability they have to filter the result based on the response type and the beautiful chart styles.

Cons

It is a little complicated to create and share a new survey.

Vendor response

Thanks for the feedback. We appreciate you taking the time.

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Fraser N.

Marketing and Advertising, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Spark Chart logo

Spark Chart

Excellent product and great support

Reviewed 5 years ago
Pros

Ease of use and good to work with and support were quick to respond when needed

Cons

A couple of features from e.g. survey monkey missing when I used it

Vendor response

Thanks for your review Fraser. We are continuing to work on new features,

KL
AvatarImg

Kulari L.

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Spark Chart logo

Spark Chart

Use of SparkChart

Reviewed a year ago

Very friendly support group who take extra care of the customer

Pros

Support that is received and ease of use

Cons

The next button for another student to complete the survey is not clear.

Vendor response

Thanks for your review Kulari. Let's discuss your unique requirements as I think you have a specialised use case for your student survey respondents accessing the survey. I am sure we can help you make the process easier for your students.

JT
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Jacob T.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

If you stranded on an Ireland you need XYZ - If you need a survey tool you need Spark Chart

Reviewed a year ago

I can only strongly recommend it. Just come on board - you will never regret it.

Pros

It actually works. No bugs. It is consistent. Its reliable. It is easy to use. The team behind it is very helpfull and competent. BOTH when it comes to the art of doing surveys - they are specialists with a lot of experience and when it comes to the programming - they manage to get all the wheels to turn around. That is not always the case - (Ex. logic function) I have 7-8 other survey solutions in my tool box - but I would be very sad if Spark Chart locked down. You can change close to every thing. All kind of questions can be asked. You can use emoi scales etc. Are you starting from scratch you can pick your favorit template from the huge library of all kinds of surveys. It can bee a huge timesaver and in many cases be of great inspiration.

Cons

You need to invest some time in wrapping your head around the base structure where questions are divided from the individual survey. But if you repeat the same survey to different customers - then you save a lot of time.

Vendor response

Thank you so much for your feedback Jacob. We really appreciate it.

AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Survey's with Power

Reviewed 5 years ago

I am very happy with the survey power Spark Chart gives me. Without these templates I wouldn't know where to find the best in class business surveys, much less how to put them together.

Pros

Sparkchart is the best in class survey software for power users. It lets you create very sophisticated surveys. Including Net Promoter Score Surveys Aggregate selected rating scale responses into a single chart Corporate Board Survey SWOT analysis survey and more... In addition they just completed a major UX remodel and the site is getting easier to use by the day.

Cons

The old UX was not great. But it is much better now!

Vendor response

Thanks for your feedback and review. we really appreciate your support.

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Leonard C.

Public Safety, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Powerful slicing & dicing

Reviewed 5 years ago
Pros

SparkChart is the best among the survey platforms I use when I want the ability to slice & dice the survey results - whether for my own analysis or to be purposeful about how I present results to others.

Cons

It's not the prettiest of the survey platforms that I use. It's not bad-looking, it's just not eye-catching. However, that's because SparkChart was made from the ground up to be a powerful survey platform first and then give eye-candy second. The very pretty platforms are eye-catching but don't offer the same degree of analytical power after collecting results.

Vendor response

Thanks for your feedback Leonard. We appreciate it.

SW
AvatarImg

Steffeni W.

Veterinary, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Spark Chart logo

Spark Chart

Great value and function for money

Reviewed a year ago

The experience with SparkChart has been friendly and one of ease. Staff have been incredibly helpful and patient, and it's fantastic that one of the cofounders is so hands-on.

Pros

The survey templating is easy to use, and the branching options provide opportunities for more in-depth information. Accessing and downloading report results is no trouble, and despite the price SparkChart easily hold its own against other Survey Softwares.

Cons

The only disappointment is the lack of a signature panel.

Vendor response

Thanks for your feedback Steffeni. Adding a signature panel is a very good idea. We will invetigate adding this feature.

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Dost D.

Management Consulting, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Very good survey software on its way to be great.

Reviewed 5 years ago

As an executive coach and organizational consultant, I design many surveys to gather critical information and feedback about my client and/or the change initiative I am facilitating. I find it very flexible and versatile and easy to use!

Pros

Intuitive design, flexibility, excellent customer support, continuously developing features, great roadmap and fulfillment of the roadmap as promised.

Cons

There are still some important features I am waiting on the roadmap, like the 360 survey capability.

Vendor response

Thanks for your feedback Dost. We appreciate your support and patience as we continue to work on new features.

PD
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Paul D.

Education Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Spark Chart logo

Spark Chart

Tech School Review

Reviewed a year ago

very good overall experience, easy to use from an administrator point of view

Pros

The ability to customize the survey and use for different clients is great. Filtering is also great

Cons

Exporting a range of data sets and reports would be useful

Vendor response

Hi Paul. Thanks for your feedback. Please reach out to us and we can show you how you can easily export reports and data and share reports.

TM
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Tim M.

Farming, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Good value, great outcome!

Reviewed 5 years ago

We are now easily able to get the honest opinions from our customers on where our business is strong and where we can make improvements for a small fraction of the cost of the original survey process we used! Now we can send out a modern answer controlled survey at the click of a button.

Pros

Amazingly simple to set up surveys and then repeat them. Analysis of the results was clear and easy to understand.

Cons

Initially some of the terminology was confusing, but the designers have well and truly changed this so it is now easy to understand

Vendor response

Thanks for the review. Much appreciated. We are continuing to work on new features.

SL
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Sean L.

Education Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Spark Chart logo

Spark Chart

Survey recording

Reviewed a year ago

Easy to use and perfect for what we need so far.

Pros

Customisable questions and use of templates for duplicate surveys

Cons

Having to add a test user to run through a survey. Would like to do this without adding an account each time.

Vendor response

Thanks for your feedback Sean.

TO
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Troy O.

Recreational Facilities and Services, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Great marketing tool.

Reviewed a year ago

We use Spark Chart to develop important member surveys and the initial training and follow up service has been exceptional.

Pros

The ease of developing survey templates, customising questions, analysing demographics and reporting make Spark Chart a valuable tool for our Club.

Cons

I do not have any cons to submit about Spark Chart. It delivers everything we require.

GA
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Gabe A.

Mechanical or Industrial Engineering, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Amazing reporting!

Reviewed 5 years ago

Excellent. The software is super powerful, and the support is extremely responsive.

Pros

The reporting capability in SparkChart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software.

Cons

There is a learning curve, but it's to be expected. To do amazingly complex and clever surveys, you need to invest the time to learn how to drive it.

Vendor response

Thanks for the great feedback. We are working hard to make the process as easy as possible for users.

KM
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Kyle M.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spark Chart logo

Spark Chart

Simple and Powerful Survey/Market Research Tool @ a Great Price Point

Reviewed 5 years ago

My org relies heavily on the survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could've made.

Pros

Customer service is unbeatable Features that you'd expect are all there Features that you wouldn't expect in such a tool are also available that can take the capabilities to the next level. Then with the pricing as compared to some of the competitors, it's a no brainer.

Cons

Customization options (confirmed they're in queue w/ development). Some small areas are a little restricted on what can be changed but sounds like those options are in the pipe line.

Vendor response

Thanks for the feedback Kyle. We are continuing to work hard on many new features.

IH
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Ian H.

Marketing and Advertising, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Spark Chart logo

Spark Chart

The Only Survey Tool I Use

Reviewed 5 years ago

I use this survey tool since year 2017 and love it very much. I already recommend it to few of my friends who are event organizer and they like it too.

Pros

I love the tool because it is very easy to use, and they have many ready-to-use templates library. This save me a lot of time to build a complete new survey project. Their support team is very helpful as well.

Cons

I hope they will develop mobile app for both iOS and Android in near future.

Vendor response

Ian, thanks for your feedback about the ease of use, the survey templates and our support. We hear your request about a mobile application for managing surveys. Spark Chart is responsive on mobile but we will certainly be looking at a mobile app in the future. In the meantime we are continuing to work on new features with a new release coming very soon. Much appreciated.

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Kevin W M.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Spark Chart logo

Spark Chart

Primarily a Custom User for Our Clients and Us.

Reviewed a year ago

Spark Chart works for our boutique consulting firm to affordably survey our clients and customers. The many options provide us the ability to capture the data and compile it for us.

Pros

SparkChart provides great flexibility to customize surveys, forms, and feedback that meet our needs. We use it for our customers to provide product feedback. We also use it in our consulting to conduct client surveys regarding their culture and performance.

Cons

Not a dislike necessarily, but we rarely use all the wonderful built-in templates. We like knowing they're available to use, but the nature of consulting is more strategic than people performance.

Vendor response

Thanks for your feedback Kevin. We appreciate it.

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Thet Htut O.

E-Learning, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Spark Chart logo

Spark Chart

Comprehensive Survey Toolset

Reviewed 5 years ago

Simply, it is a wonderful app to use to create surveys. The app itself is geared towards business and educational surveys. I cannot use it for simple cases. Sometimes, I need more attractive and clean surveys. Then SparkChart is not a good option.

Pros

The app is clearly the comprehensive powerhouse to create surveys. I can create many kinds of surveys and it serves its purposes well. I can invite participants and review on them after the survey. The most thing I like about this software is it has complete analysis and ready made feature-rich templates.

Cons

The app is hard to navigate around. I had to play some time around to get used to it. The survey templates are feature rich but not very attractive yet. Sparkchart needs better UI and easy navigation.

Vendor response

Thanks for your review Thet. When you have time we would love to discuss your feedback in our Help Center. It sounds like there are features you may not have seen in your Spark Chart account. I am sure we can help to make sure your surveys are really attractive. We can also discuss your specific feature needs and get your ideas for any improvements.

SB
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Shawn B.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spark Chart

An asset in Consultancy and Social Services

Reviewed 5 years ago

Sparkchart has great flexibility to be used in health and social services industries. The support provided by the Sparkchart team in survey development and reporting was excellent and has helped me use the full range of the capabilities of the software.

Pros

The personalised control over all aspects of Sparkchart is invaluable. You can customise and brand the surveys, messaging, reporting and analysis across all aspects of the software. The ease of use by participants on mobile and other devices is a great plus for better response rates. The live updating of completed surveys and presentation options saves a great deal of time and effort . The final product looks professional and easily lends itself to reporting to clients again saving time and money.

Cons

There's nothing yet that has been a problem.

Vendor response

Thanks for the great feedback Shawn.

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Verified reviewer

Management Consulting, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for very specific use cases

Reviewed 5 years ago

Smooth, easy and a little boring.

Pros

What I love about this survey tool is that they offer a lot of things straight out of the box. Specifically starting a new survey is made so much easier with templates available in the system. The system is also quite easy to use. Although there's a tour option, the tool itself is pretty self explanatory. I can see this work really well when used inside businesses for 360 reviews or leadership surveys as the tool offers you to add e-mail recipients even including e-mail templates.

Cons

Although very user friendly , the surveys come across pretty dull. Surveys are already not something people are waiting to fill out so a bit more excitement would be very welcome. I also feel the survey templates could use a bit more explanation (why are certain questions where they are, what's the thinking behind it?) And when I choose any survey tool it has to offer the option to add images instead of words as answers. This encourages people to respond and engage. I have not found this to be available in this spark chart.

Vendor response

Thanks for your feedback. Much appreciated. It's great to get suggestions, particularly when they align with our plans for the future. We have new features in development for some of your suggestions. Thanks again. By the way, I would love to get on a call to discuss.

AR
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Alan R.

Education Management, 51-200 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spark Chart Success

Reviewed 5 years ago

Surveying our staff/students and community has never been so easy. This is providing us with documented evidence of requested information that is guiding important school decisions. The ability to create a user friendly survey is capturing a wider audience. Very happy with Spark Chart!

Pros

Ease of use - myself and other staff members with limited IT knowledge have used this software to create staff surveys to guide our schools Professional Learning Plan and many other areas. Functionality - Plenty state of the art features which allow you to create a user friendly survey and then at the click of a button, it will graph your results. Play Tour - Provides you with a quick overview of the program in a easy to understand process.

Cons

With such a plethora of options, knowing the best one to use to suit my targeted audience is my only dilemma.

Vendor response

Thanks for the review and great feedback Alan. We appreciate you taking the time. If you need help with anything then let us know.We are available 24 x 7.