App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Zoho Survey vs SurveyMonkey Enterprise Comparison

Add to Compare

Compare similar apps

Google Forms logo

Google Forms

4.7

SurveyMonkey logo

SurveyMonkey

4.6

Typeform logo

Typeform

4.7

Export Genius logo

Export Genius

4.0

Whisbi logo

Whisbi

5.0

Commerce Studio logo

Commerce Studio

4.0

Good recommendations?

Overview

Category Leaders

Zoho Survey is an online survey and questionnaire creation software, scalable to suit your specific needs. Learn more at https://www.zoho.com/survey/

Category Leaders

SurveyMonkey Enterprise is a customer satisfaction solution designed to help businesses in IT, healthcare, education, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

422

5

4

3

2

1

276

130

13

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

126

5

4

3

2

1

80

38

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.

Pros

What I liked the most about using SurveyMonkey was the robust set of features that suited our feedback collection purposes quite comprehensively.
Definitely the best choice for surveys out there. Like how you can present total data clearly or even individual responses.
The analytics are robust. The integrations with other platforms are powerful.

Cons

Navigation sometimes is difficult with a weak network.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.

Cons

It is awkward to use compared to other survey forms. For example, it was hard to figure out the branching or even how to turn off the survey monkey branding.
The only real problem with SurveyMonkey Enterprise is that it takes a while to get use to the interface.
Studies additionally are anything but difficult to make and send to our customers and examine their answers.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features59
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CRM
  • Campaign Management
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Recognition
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Knowledge Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Predictive Analytics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Total features64
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • CRM
  • Campaign Management
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Recognition
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Knowledge Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Predictive Analytics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics

Integrations

  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations61
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

BL
AvatarImg

Brittany L.

Nonprofit Organization Management, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Zoho Survey logo

Zoho Survey

Keeps It Simple (No Stupid Included)

Reviewed 2 years ago
Pros

Zoho Survey is a very easy-to-use, seemingly no frills survey and polling tool... it's very inexpensive especially in the grouping of more expensive options like Mail Chimp's lead page poll feature, Survey Monkey's paid account options, and other more cumbersome and comprehensive options like a HubSpot for example. I like it for what it is. I like it for its inclusivity, meaning anyone day 1 on the job can be shown Zoho and figure it out with little to no help.

Cons

Although the consumer facing view is as easy and simple to use and view as it is internally facing, to me it is not as aesthetically, UX/UI so, as say SurveyMonkey. It is in-between the look and feel of say a Google Form and the elevated appeal and function of SurveyMonkey or other more sophisticated tools. However, it is still a great reputable piece of software!

AvatarImg

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Survey logo

Zoho Survey

Excellent Choice for our Surveys

Reviewed 7 years ago
Pros

After checking several survey apps, including SurveyMonkey, I have finally decided to get ZohoSurvey. I has all the features you can need for a much better price. they provide an excellent customer service.

Cons

No cons were added to this review

AvatarImg

Verified reviewer

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zoho Survey logo

Zoho Survey

Decent online survey builder that easily integrates with ZohoCRM

Reviewed 6 years ago
Pros

Point and click integration with ZohoCRM is the best feature. The survey design is not as good as SurveyMonkey but we have continued to use ZohoSurvey given its relative ease of use and the integration with ZohoCRM.

Cons

The survey design feature is not as 'pretty' as SurveyMonkey's. In addition, support is not as responsive.

AvatarImg
AvatarImg

Alberto M.

Information Technology and Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Survey logo

Zoho Survey

Excelent

Reviewed 7 years ago
Pros

It is easy, speed and versatil... it is very complete and portable... I would like this aplication..

Cons

very expense, if i am not is a enterprise than work every day es very expensive!!! howerver a one point for better it is interface frontend...

AvatarImg
AvatarImg

Juan M.

Marketing and Advertising, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Survey logo

Zoho Survey

As the survey tool inside Zoho One suite it gets the job done. Probably would consider it separately

Reviewed 3 years ago

Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms

Pros

Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time.

Cons

I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms.

NB
AvatarImg

Nazarelys B.

Education Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Survey logo

Zoho Survey

Zoho Review

Reviewed 5 years ago

By using this software I can know my market & I can also visualize how to design some products for my area.

Pros

It is very easy to use. You can put the logic in the questions designed It has a lot of options for questions All the set ups in the Enterprise version allow you to customize the survey

Cons

if one of the question is multiple lines o for lines you can not establish the logic, so you have to put this type of questions at the end of the survey

AvatarImg
AvatarImg

Ashish P.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Survey logo

Zoho Survey

Simple! BEST! MindBlowing!

Reviewed 7 years ago

This is cheap survey tool and can be used for small surveys for your product and initial stage of your organization growth and success track. I would recommned this as I personally like it

Pros

Very simple to setup Very cheap compare to other surveys in market We have used this tool along with Surveymonkey in initial stage of our setup and results were mind blowing and it is very very cheap. BI reports, Compatibility with Google drive and Reports too good Best embedded code and integration with shopify as well.

Cons

They should have more templates for design which is missing I feel. More features needed if we have to make complex surveys with page logic. Email confirmation after survey submitted - they can introduce new template and integration with other mail box like gmail and hot mail, now they only have zoho mail configured

AM
AvatarImg

Anusha M.

Pharmaceuticals, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Overall it is a good tool to run CSAT

Reviewed 10 months ago

Survey monkey is always a good tool no doubts. May be in the era of GenAI, a little improvements can really help.

Pros

the options that we get set the validation while creating the new question. Be it, an option button, multiple choice, rating scale etc

Cons

When we send a survey org wide, especially while running the internal satisfaction survey, it wont take the user name who is filling the survey by default unless the survey is sent exclusively to a set of people by entering their email IDs.

AR
AvatarImg

Amanda R.

Hospital & Health Care, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Easy to create surveys for any purpose

Reviewed 4 years ago
Pros

Survey Monkey is very user friendly for anyone looking to send out a survey

Cons

can be difficult to navigate when trying to make complex answer options

RK
AvatarImg

Rishi K.

Computer Networking, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

An amazing tool for conducting surveys

Reviewed a month ago

An amazing survey tool that packs a punch. Survey monkey is incredibly easy to use and has amazing custom templates that can be leveraged for any feedback or survey polls. Extremely satisfied with the overall experience!

Pros

An easy to use tool which is user intuitive and friendly. The templates are super simple to use and the reporting functionality is great.

Cons

Nothing really. Compared to other tools this one’s a breeze!

JV
AvatarImg

Jenie V.

Education Management, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

The OG for surveys

Reviewed 24 days ago

Excellent! I enjoy using survey monkey.

Pros

This is one of the original survey systems. It is very easy to use.

Cons

The pricing is prohibitive when you can get free surveys from other sources.

MN
AvatarImg

Monika N.

Hospitality, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Best product I've used so far

Reviewed a year ago
Pros

Excellent option for customizable templates.

Cons

Similar software are more affordable than Survey Monkey.

SS
AvatarImg

Sabrina S.

Consumer Goods, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Easy to learn survey structure

Reviewed 2 years ago

Surveymonkey's customer service is responsive and the tool is overall great for internal and external surveys.

Pros

Surveymonkey is very user friendly and is easy to learn. Novice survey creators can build a survey in minutes without trouble.

Cons

Although surveymonkey has many necessary survey features, exporting data is troublesome. The format of a basic excel export does not make the data easy to work with.

AvatarImg

Verified reviewer

Information Technology and Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

The smart and simple way to build a survey

Reviewed 5 years ago

This is a wonderful way to know your customers or to get feedback on the service you provide to your customers. We have been improving our product and services by knowing the customer's point of view.

Pros

It gives you a choice to build a survey by your self or simply answering a few questions your survey can be ready.

Cons

I think this is a pretty amazing, cool and easy site to make your customer satisfaction survey. I will let you all know when I find something which doesn't work appropriately.

AM
AvatarImg

Ashley M.

Hospital & Health Care, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Quick and easy way to collect data!

Reviewed 4 years ago

Overall, very positive! Utilizing SurveyMoney for us has opened doors that we otherwise did not know existed & has streamlined the communication between our patients and decision-makers in the department for the future of our services.

Pros

Utilizing SurveyMonkey within our department has allowed us to gather information/data that we otherwise would not be aware of or take into consideration when making plans/decisions with the future of our department for our customers (patients). Given we are completely reliant on our customers still finding us beneficial - Implementing SurveyMonkey only made sense to collect this necessary data.

Cons

We received feedback from some users attempting to complete our survey that the view on certain devices (smartphones, tablets) & browsers (Internet Explorer) was difficult. This resulted in increased time to complete the survey/submit information & could potentially deter customers from completing the survey in the future.

AvatarImg
AvatarImg

Janet M.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

I just started using this product a few months ago and find it un-intuitive to use.

Reviewed 6 years ago
Pros

It can handle big survey jobs and keeps information secure. You can send out professional looking surveys without ads.

Cons

It is awkward to use compared to other survey forms. For example, it was hard to figure out the branching or even how to turn off the survey monkey branding.

CY
AvatarImg

Chandra Y.

Education Management, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Great Resource for collecting perception data

Reviewed 3 years ago

Survey Monkey has been a key resource in our organization

Pros

We like the reports we get. In addition we appreciate the ease of setting up surveys and distributing them.

Cons

Sometimes the data is not compatible to convert to some of our internal programs

DW
AvatarImg

Dan W.

Hospital & Health Care, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Easy, middle of the road survey tool

Reviewed 3 years ago

Survey Monkey provides a great tool for creating and managing your surveys. Their analytics could be improved, but it's nothing you can't fix in Excel.

Pros

Survey Monkey has a pretty quick walkthrough process for creating your survey. You can use the advanced tools to publish them faster, but for quick internal polls, it does the job well.

Cons

We had some issues for those taking our surveys. Sometimes they were not able to complete the survey and then couldn't launch the survey again from their link to finish it.

AM
AvatarImg

Ash M.

Design, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Good survey tools with powerful and insightful analytics

Reviewed 8 months ago
Pros

Very easy to use. Setting up a survey has a great step by step guide that makes it inuitive to make a new survey, even as a novice.

Cons

The pricing for the higher tiers is quite high although the more basic packages have most of the features you would likely need.

CF
AvatarImg

Courtney F.

Real Estate, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Your Survey Made Easy

Reviewed 5 years ago

I overall enjoyed using Survey Monkey with my friends and colleagues.

Pros

I love Survey Monkey for the ease with which it allows anyone to create and follow up with surveys done personal, scholastic, and professional purposes.

Cons

I wish more people knew about Survey Monkey and that there were a premium version to take advantage of.

GA
AvatarImg

Gianluca A.

Marketing and Advertising, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Surveying your customer is a necessary activity and survey monkey is a good tool

Reviewed 3 years ago

We work easily with survey monkey and surveying is really important

Pros

This software help us to survey our customer for us and other companies that work with us. Customer support and service improvement are indispensable.

Cons

It’s not so immediate to implement and in my humble opinion it costs a little bit too much

SL
AvatarImg

Sarah L.

Construction, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Easy peasy

Reviewed 3 years ago

Overall I think this is a great tool that can be used to collect data.

Pros

We use survey monkey at our church to get quick and easy feedback about different events that we have periodically. It is always super easy to take the survey.

Cons

Not really had any issues with the software but I would say that maybe having a few more ways to view the data collected would be nice. (Pie charts, etc)

AvatarImg

Verified reviewer

E-Learning, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Best review application, great flexility

Reviewed 4 years ago

It was amazing and I really appreciate their customer service.

Pros

I really enjoyed the flexility of survey monkey as it allows a lot of question types. Surveymonkey also provide a great guidance to how to make a great survey.

Cons

I liked the least about this software because of its limited non-paid features available for users.

AvatarImg

Verified reviewer

Hospitality, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

A Classic!

Reviewed 6 years ago

Easiest, quickest survey software to use. I will continue to use this!

Pros

This software is SO easy to use, as both a surveyor and survey taker. It's so well known, and frankly universal.

Cons

It really could do for an update, I would love some sleeker, less branded options. Although it is super easy to use, and familiar, I would love to see some more personalized updates for the actual surveys we are sending out.

AT
AvatarImg

Aaron T.

Research, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Tried and True!

Reviewed 3 years ago
Pros

Survey Monkey has been around for a very long time, as far as survey software is concerned. They have kept their design simple and extremely user-friendly. Because of their longevity, Survey Monkey has learned various ways to export data that is conducive to analysis platforms. This saves the research quite a bit of time.

Cons

It has gone up in price over the years, and the "free" version has decreased in its overall allowances and functions. If you want the features I mentioned above, definitely spring for the paid versions. Unfortunately, the name can be off-putting for people who are not familiar with Survey Monkey. Clients may not take you seriously.

LN
AvatarImg

Leo N.

Biotechnology, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

SurveyMonkey Review In Lab

Reviewed a month ago

Very positive and the ease of use of the software was a plus.

Pros

It helped me and my team make surveys regarding our lab procedures and experiments.

Cons

It was not as well known as other survey sites such as Google forms

AvatarImg
AvatarImg

Shannon W.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

So Simple It Will Amaze You!

Reviewed 5 years ago

I've always had a wonderful experience using Survey Monkey! Very simple to use & understand! Definitely recommend this site to anyone needing to make a survey for data collection or to take surveys to make extra money with!

Pros

This site is one of the easiest survey sites online today! The layout of the questions are very easy to use & answer. It makes taking surveys so simple that it makes both the survey makers & survey takers amazed! It's both website based & has an app that can be downloaded to make extra money on! Highly recommended!

Cons

Sometimes not enough surveys to pick from!

MO
AvatarImg

Marissa O.

Higher Education, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Unique survey software

Reviewed 3 years ago
Pros

This survey software is very easy to use and does a lot more than your typical survey would provide. I really like the question branching feature that not a lot of other applications provide.

Cons

One thing that is could be improved is the design of the software and additional instructions on how to navigate around the software. I think it was a little overwhelming to get to know how to use all of the features but once you get the hang of it you’ll never forget it

BC
AvatarImg

Beverly C.

Government Administration, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Survey Monkey Review

Reviewed 4 years ago

Overall, it is a great tool for setting up and getting responses to a survey.

Pros

It is easy to login into a survey and input responses. I like that you can set it up to get updated results fairly quickly and easily.

Cons

I have no issues with this software. It is a good tool to use to send out survey as well as compile results.

KN
AvatarImg

Karreecha N.

Education Management, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Capturing Live Data

Reviewed 3 years ago

In my company, we always use survey monkey. It's easy to use for administrators and we usually get good participation from staff because it's so user friendly.

Pros

The product is easy to use whether you're creating or completing the survey.

Cons

There weren't many things that I didnt like.

LR
AvatarImg

Lacie R.

Professional Training & Coaching, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Not really a fan

Reviewed 2 years ago
Pros

It's fairly simple to use and the web interface is convenient.

Cons

It doesn't integrate well with other programs and I'm not aware of any survey tracking ability.

JW
AvatarImg

John W.

Security and Investigations, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

Very easy to use

Reviewed a month ago
Pros

The ease of surveymonkey is what I like most about it. Everything is clear and simple. Anyone could use it easily

Cons

The least thing I like about survey monkey would be lack of confidentiality and not anonymous