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Zoho Survey Logo

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Everything surveys—made simple and powerful.

(25)

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Zoho Survey Pricing

Pricing overview

Value for money rating

4.3

/5

422

Price starts from

35

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey.
Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting.
Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration.
Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.

What users say

My web designer recommended this to me. It is priced well and creates a great looking product.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.

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Reviewers who mentioned pricing said:

AS
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Akshat S.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Highly Integrated Survey Tool

Reviewed a year ago

Overall experience is Great, Price for the product is also fair enough.

Pros

Zoho Survey is best survey management software. Basically, It provides various pre-defined survey templates which results in saving a lot of time.

Cons

There are some UI glitches in the software which needs to be taken care of. Rest all is good.

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Verified reviewer

Wine and Spirits, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy and accesible

Reviewed 4 years ago

I have only used it with the free trial and I would say so far so good

Pros

It is easy to use and very clear with a lot of type of questions and it has all the requirements needed

Cons

The free trial is very short. It would be great to have a cheaper price for students who use it

ML
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Michael L.

Food & Beverages, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ZOHO Surveys - an affordable, functional solution to create surveys

Reviewed 3 years ago

We are using Zoho Survey to create surveys to help us identify marketing opportunities and measuring customer satisfaction

Pros

I was impressed how easily it was to jump into the software and create my first survey. It was very intuitive. I also appreciated the many features. The feature set was the main reason I switched from Google Forms to create my surveys.

Cons

I wish that ZOHO Survey was a little more affordable. The PRO plan at $20, instead of $25, would be very attractive.

BA
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Brandi A.

Cosmetics, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Survey

Reviewed a year ago

My overall experience has been pleasant using Zoho Survey. I continue to use their product today.

Pros

The features I like and use the most on Zoho Survey are the survey building features. It is reliable and well put together

Cons

The cost is what I least like about Zoho Survey. However I continue to use it with all of their products because it is well put together and easily integrated with all of their products.

BL
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Brittany L.

Nonprofit Organization Management, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Keeps It Simple (No Stupid Included)

Reviewed 2 years ago
Pros

Zoho Survey is a very easy-to-use, seemingly no frills survey and polling tool... it's very inexpensive especially in the grouping of more expensive options like Mail Chimp's lead page poll feature, Survey Monkey's paid account options, and other more cumbersome and comprehensive options like a HubSpot for example. I like it for what it is. I like it for its inclusivity, meaning anyone day 1 on the job can be shown Zoho and figure it out with little to no help.

Cons

Although the consumer facing view is as easy and simple to use and view as it is internally facing, to me it is not as aesthetically, UX/UI so, as say SurveyMonkey. It is in-between the look and feel of say a Google Form and the elevated appeal and function of SurveyMonkey or other more sophisticated tools. However, it is still a great reputable piece of software!

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Rahul R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Know your customers and listen to them

Reviewed 2 years ago

Url shorter not available

Pros

Amazing product to conduct survey and pools. Cost effective and easily integratable.

Cons

Easy to build and deploy, cost effective, user friendly.

BB
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Bhavana B.

Retail, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good value for money

Reviewed 3 years ago
Pros

It's very budget-friendly and also has integrations with various software

Cons

It took a long time for the product to get fully functional. The customer support team was approachable but I'd have loved it if it didn't take too long to set it up initially.

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Esther T.

Broadcast Media, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most powerful,excellent and cheapest survey tool.

Reviewed 3 years ago

The experience has been the best with users given the fabulous consideration that they can answer the survey questions in any language they are comfortable with. Finally,the support team always there to assist users incase there are issues is quite encouraging.

Pros

I cherish This software because it allows users to answer the survey questions from their phones anywhere.

Cons

Just one thing,at times the live chat feature does not give an alert when a message has been posted.

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Raksha S.

Marketing and Advertising, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Uncovering the Power of Zoho Survey: A Comprehensive Review

Reviewed a year ago

Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.

Pros

User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations...

Cons

Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis.

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Søren L.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super easy and great for growth hacking

Reviewed 3 years ago

I am very happy with using Zoho Survey. Would recommend it to anyone.

Pros

Very easy to set up and design so it works seamlessly with your website in an iframe. They also have a great price point for buying respondents. The few integrations they have are quite good, but it would great with more integrations.

Cons

Very few integrations. Would be great with a Zapier integration :)

AN
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Alex N.

Construction, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Affordable and feature rich Survey Software

Reviewed 7 months ago
Pros

The biggest feature for us was the options for survey deployment. Our company's primary customer for this is HR and wanting to survey employees. Due to the nature of the questions it was imperative that we were able to validate that only certain people be able to answer, we know who has answered, but the information remains anonymous. Zoho Survey provided all of the tools to make this possible.

Cons

The user interface is not as easy to navigate as some of the competitors and took some time to adapt to.

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shanti d.

Architecture & Planning, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple, direct, user-friendly and affordable

Reviewed 3 years ago

I have been using zoho survey for year and I haven't got any issue yet. There products are very easy to use and has a user friendly UI. Easy drag and drop feature makes our work more easy. I will definitely recommend it to use.

Pros

Zoho survey allows its users to share their materials anywhere.We have freedom to choose and its very easy to deploy.All surveys are optimized for mobile devices too.Customizable templates make our work easy and its save lots of time.Another key features is there tutorials video. They help very much and they have covered all key features of the application.

Cons

I haven't face any issue yet. Just some delay in support reply that it.

KW
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Kelsey W.

Public Policy, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Efficient & Effective

Reviewed 4 years ago
Pros

Zoho was very easy to use and was easy to share. The capability to export to Excel is great and the software itself offers a lot of great graphics of the data. The design is intuitive and user-friendly. Quality software without a huge price tag.

Cons

I would have liked the name of my survey to be the graphic attached to the link rather than the Zoho logo. This didn't have a huge impact, but might have made my objective more clear when sharing the link.

EM
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Enrico M.

Consumer Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Survey has Accurate Features: It Has Been So Reliable

Reviewed 4 months ago
Pros

Zoho Survey is an accurate tool that helps us conduct surveys for our business. I like the reliability of Zoho Survey. Zoho Survey is affordable to manage.

Cons

I do not dislike the features of Zoho Survey. Zoho Survey is excellent to use.

SF
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Scott F.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and cost effective alternative to other more expensive survey solutions

Reviewed 6 years ago

An easy way to send and receive surveys and results, including offline surveys too.

Pros

I love how quickly you can be up and running with this service. They make it very easy for anyone to design a form/survey and begin collecting results. I attend a lot of seminars and conventions where I like to collect results without delay, so the offline collection option is a huge benefit for me. It allows me to print out the survey to physically hand to people, which they can fill out and leave with me, and then I can enter the results online when I get back to the office.

Cons

I wish their prices weren't so high for a starter package. Once you outgrow the free version you have to bite the bullet and get the standard version, which has a TON of features and limits that I would never hit, but I still have to pay for them all.

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Nikita V.

Machinery, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Mediocre Survey Builder

Reviewed 7 months ago

It is fine to use on a low scale and low performing surveys but it fails against other survey tools available.

Pros

It is already integrated into Zoho CRM and can update natively contact information without any extra API connections. It has unique ways to integrate into Zoho ecosystem.

Cons

It would only work with Zoho or really hard to use otherwise. Additional features need to be created manually and with Zoho in mind.

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Becky F.

Hospital & Health Care, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent platform to create studies at low cost

Reviewed 2 years ago

I definitely recommend ZohoSurvey, it's very natural to use and a great way to find out what your visitors and prospects are looking for. You can also play with it by doing quizzes for your work team

Pros

Zoho Survey is a device that we constantly use for the evaluation of programs, tests or basic structures. It's not difficult to make a quiz from scratch, and it's certainly easier to duplicate an older format and modify it as requested. The platform is intuitive and clear, with various customization options.

Cons

The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information. The increased ability to advertise is useful if you're just looking for a simple exam.

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Ashish P.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple! BEST! MindBlowing!

Reviewed 7 years ago

This is cheap survey tool and can be used for small surveys for your product and initial stage of your organization growth and success track. I would recommned this as I personally like it

Pros

Very simple to setup Very cheap compare to other surveys in market We have used this tool along with Surveymonkey in initial stage of our setup and results were mind blowing and it is very very cheap. BI reports, Compatibility with Google drive and Reports too good Best embedded code and integration with shopify as well.

Cons

They should have more templates for design which is missing I feel. More features needed if we have to make complex surveys with page logic. Email confirmation after survey submitted - they can introduce new template and integration with other mail box like gmail and hot mail, now they only have zoho mail configured

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Bonnie J.

Retail, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Does the job but bit expensive

Reviewed a year ago
Pros

I think the software is well set out for beginners to advanced users with a lot of helpful resources to get the job done quickly.

Cons

I just think it's expensive and I found a free option but it was good they have a free trial so I could give it a suss.

KH
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Kato H.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy for market research

Reviewed 2 years ago

We use it to carryout market research before we update our product pricing on the website

Pros

Used in our market research for product pricing, you can create a conditioning poll that collect good comparable data for a decision making

Cons

The tool is expensive as it is sold independently from other Zoho applications unless when you go for zoho one

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Rahul C.

Food & Beverages, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely easy to set up yet having a very professional look

Reviewed 4 years ago

I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.

Pros

I love the different options of the type of answers the survey questions can have (e.g. matrix, rating scale etc.)

Cons

The translate feature does not allow us to translate the name of the document. Also the survey does not accept responses when the admin is updating while the survey is online. There is no warning given.

SM
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Shannon M.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent experience. Excellent customer service and a very good product.

Reviewed 7 years ago

A well-constructed survey that does everything I need it to do with minimal learning curve.

Pros

I have looked at several survey programs both for ease of use and sophistication of the program. I found Zoho to be the best of the bunch, even better than several more well-known programs. It is very easy to construct the questions and as a person from the market research industry, the flexibility to construct questions and their logic is very good. It is not the most sophisticated software I have run into, but it is by far the best value considering price/performance.

Cons

What the best online survey programs have that I can't find in Zoho is the ability to call up the next question on the basis of an answer in the previous question. As far as I can tell, Zoho is a static survey program and the survey looks like a paper survey rather than a dynamic online survey. But - if you need a survey that looks like it could have been developed on paper, Zoho is the survey program for you. Since I am in a trial version, some functionality may not be available to me.

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SHUBHAM V.

Information Technology and Services, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Create engaging surveys using this affordable solution from Zoho.

Reviewed a year ago

Zoho Survey allows our organization to collect end user feedback & assess their satisfaction ratio.Data Analysis of surveys helps our leaders in making better business decisions.

Pros

-Offers trial version on all plans.-Supports third party integration such as with Slack & Zendesk.-Zoho provides readymade code snippets to embed surveys directly into the websites.-Branding is possible in the Surveys.

Cons

-They also offer a mobile app but it lacks in features & the UI is clumsy.-Creation of multi step surveys results in workflow validation errors which can be difficult to reolve, can be avoided by using the 'Skip logic Piping' feature.

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Verified reviewer

Construction, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to Use for Creating Simple Surveys

Reviewed 5 years ago

We can obtain feedback from our clients through the creation of a simple Zoho Survey, which in turn helps us improve our services.

Pros

I've used Zoho Survey to create basic surveys from a template in minute. The process flow of the software is so intuitive and easy to use.

Cons

The basic subscription package is limited to ten survey questions so this works only if you're developing and sending out short surveys. If you're looking to collect more information, however, you'll need a more robust package at a higher price.

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Verified reviewer

Financial Services, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A must use if you use Zoho CRM

Reviewed 7 years ago
Pros

Like that it allows me to sync to my crm and syncs. Allows me to gather info without having to mail paperwork to my clients

Cons

Could be less expensive because Im not a heavy user but need more questions than the free version should discount if using other CRM apps