ZOZI Advance Pricing Plan & Cost Guide

ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

4.66/5 (101 reviews)

ZOZI Advance Pricing

Starting from: $39.00/month

Pricing model: Subscription

Go month-to-month
Hibernate mode for the low season

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Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Pricing model: Subscription

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Starting from: $149.00/month
Pricing model: Subscription

OvationTix

Pricing model: Subscription

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Pricing model: Subscription

Pricing Comparison

How does ZOZI Advance compare with other Customer Management apps?

Subscription plan?

ZOZI Advance



96% of apps offer a
subscription plan

Free trial?

ZOZI Advance



82% of apps have a
free trial

Freemium plan?

ZOZI Advance



26% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




ZOZI Advance Pricing Reviews

Pros
  • Flexibility
  • Ease of use and customization
  • The way it is always evolving.
  • Easy to use Good support Affordable Customers like it
Cons
  • Doesn't send SMS
  • Haven't really found any
  • Cannot think of any cons.
  • I wish they had a POS component for merchandise.
95%
recommended this to a friend or a colleague

23 reviewers had the following to say about ZOZI Advance's pricing:

Chase Hoover

Great customer service, simple to use software reasonably priced

Reviewed 2016-04-13
Review Source: GetApp

ZOZI's customer service is fantastic. From demo to setup to execution, they are patient and knowledgable. The software is very simple to use and very reasonably priced compared to other softwares I researched for my rental company. Being a startup, there are improvements to be desired, such as a more streamlined delivery zone system, HTML enabled text boxes, etc., however they hear out every suggestion you have and pass it along the ladder for possible future updates. I'd recommend ZOZI based on the price tag alone, adding the customer service and simplicity has made working with ZOZI a great experience thus far.Great customer service, streamlined and simple software, great value and no long term contract.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Ruth Davis

Excellent Service

Used daily for less than 6 months
Reviewed 2016-08-30
Review Source: Capterra

This is an easy to use, inexpensive booking system that is perfect for our needs. The best part was Zozi set it up for me !!! Instead of spending hours or days trying to figure out someone's program in a sandbox... they simple set it up and then I worked it and figured it out from there. MUCH easier. Ease of use, low % charge on credit card processing. Passes cost onto customer rather then me having to increase my cost of services.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Chuck Russell-Coons

Best Help Desk I have ever encountered

Used daily for 6-12 months
Reviewed 2017-02-21
Review Source: Capterra

Our tour company was "switched" to ZOZI Advance when our prior ticket software vender went through an "upgrade". We loved our old system (GetInSellOut) and were doubtful the change would be positive. Boy were we wrong! All of favorite features of GISO were retained and many were improved! The processing of Groupons and other voucher programs become considerably easier, as did the referral sourcing we use to track commission payments. Making real time adjustments to inventory, including adding day-of tours, is a snap. But best of all is the amazing support staff at ZOZI! They are the most responsive of ANY help desk I have encountered anywhere. (And I've talked to a lot of help desks!) If you can't get through on the phone they take your number and call you back...promptly. After hours emails receive prompt replies (also after hours) and there is tremendous follow up to make sure the advice given had the desired effect. The few times there has been a software limitation that prevented us from getting a desired result, the help desk folks came up with a work-around that got us to where we wanted. Twice they even got their engineering department to develop a tweak in the software that addressed the issue. Finally, the pricing structure offers several options that have allowed us to change methods as we grow...resulting in lower prices than we have ever paid for both the software and for credit card processing. Nothing but praise for ZOZI Advance, and believe me, I'd let 'em have it if I wasn't pleased!Help desk, Help desk, Help desk (made adjusting a new system a snap). Pricing, Report and Home Screens customisable by user.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Chase Hoover

Great customer service with easy to use software

Reviewed 2016-04-13
Review Source: Capterra

ZOZI's customer service is fantastic. From demo to setup to execution, they are patient and knowledgable. The software is very simple to use and very reasonably priced compared to other softwares I researched for my rental company. Being a startup, there are improvements to be desired, such as a more streamlined delivery zone system, HTML enabled text boxes, etc., however they hear out every suggestion you have and pass it along the ladder for possible future updates. I'd recommend ZOZI based on the price tag alone, adding the customer service and simplicity has made working with ZOZI a great experience thus far.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Brian Connor

ZOZI makes it easy

Reviewed 2011-09-19
Review Source: Capterra

For me it works perfectly and I've heard that the system handle all kind of products and services no matter the industry.Easy to use Good support Affordable Customers like it

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Anna Hirschi

Fantastic product and customer service!

Reviewed 2016-04-13
Review Source: GetApp

Working with the people at ZOZI has been nothing but a pleasure. Their customer service is fantastic and the software is very easy and intuitive to use. We had tried a few other booking software sites and were never very happy with what we were using, until we found ZOZI. It has everything we needed and some features we didn't even realize we needed! Very happy and highly recommend.Easy to use Affordable Superior customer service iOS App Many features

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Anthony Loffredo

Found Gold for Pennies!!

Reviewed 2017-04-17
Review Source: Capterra

From the first call to current the "Zozi" team has been exceptional. I have looked for years to find the right product for me. A representative contacted me about the product and I was hooked, very surprised at the cost, and processing fees. I love the setup and the service has far exceeded my expectations creating the ultimate value. Anthony Black River Boat Rentals South Haven, MI

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Sharlene Denton

Awesome service

Used daily for less than 6 months
Reviewed 2017-04-04
Review Source: Capterra

This is the only software I could find that could do all the things I needed it to do for my online bookings! They customize your interface to accommodate all of your needs and the price is extremely competitive. In addition, their customer support is incredible with super fast responses and follow up.Ease of use and customization

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Scott Leah

A Small Escape Room Co.

Used weekly for 1-2 years
Reviewed 2017-01-11
Review Source: Capterra

ZOZI wasn't the first booking software we used, but I'm so glad we found them. I consider myself computer illiterate, But am able to use so many features with ease. I credit most of my success to our personal account manager and ZOZI's live (yes I said live) phone support. Thank you ZOZI for making my life easier.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Brandon Aberle

Pretty Product, But Missing Features

Reviewed 2016-04-13
Review Source: Capterra

I looked at a number of vendors for bookings and ultimately decided on Zozi. The pros of the software and their associated team outweighed the cons. The product is nicely polished and modern. The feature set has everything I need for my particular industry (Escape Rooms), which is hard to find in other vendors. The customer service team was great to work with, friendly and accommodating. Their price point is fair and their merchant services rate is the lowest around. My complaints rest with a few key areas. The Zozi booking site cannot currently be integrated into one's site natively (no clean iframes). This means customers have to go to another site to book. This makes for a cluttered experience for the end-user. Their payment processing also doesn't integrate with the big bookkeeping software (like Quickbooks). Lastly, their calendar bookings don't sync with Gmail or any other big-name email clients. I was told they were working on some of these but have been given no time frame. Hope they knock a couple of these out. But they won me over on their price and customer service.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Susan Haynes

We truly Love ZOZI

Used daily for 2+ years
Reviewed 2017-01-11
Review Source: Capterra

We have been using ZOZI for a long time now. We have tried multiple formats and companies and to be honest, ZOZI is the best. The pricing is fair, the software is user friendly and if you ever have a problem or issue the customer service is unbeatable. It is so refreshing to know the company is there and has your back. I love how it is always evolving and they take your feedback SERIOUSLY. They have implemented many, many new features that just keep making it better and better. Thanks for a great product. The way it is always evolving.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Morgan Zamora

Outstanding Product!

Reviewed 2015-11-18
Review Source: GetApp

Admittedly, I thought that this type of service might be expensive and complicated. I was very thrilled to find that this was not the case with ZOZI. I encourage anyone on the fence to ask for a free demo and see for themselves how useful and user friendly ZOZI is. It has been VERY successful at drawing new customers to our Tasting Room and has streamlined our brewery tour scheduling process.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Gail Nordlof

Great value!

Used daily for 6-12 months
Reviewed 2017-01-26
Review Source: Capterra

Zozi's booking software really fills a need for us. It keeps our tasting room staff serving customers instead of answering phone calls. We have full control over offers and activities, and we've found it to be a great value for the money.Allows customers to see all activity choices when they book, and saves time for my tasting room staff.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Steve Roley

ZOZI was a great product!

Used daily for 1-2 years
Reviewed 2017-05-31
Review Source: Capterra

It is affordable, they were flexible to the needs of our company, they offered a lot of features and kept updating and adding new ones. The software worked on multiple platforms and devices. When we had a need for features not offered, they were responsive and cared about our needs.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Marcelo Morales

Working with zozi for 10 months now

Reviewed 2017-03-08
Review Source: Capterra

We have been working with zozi for over 10 months now. We Love zozi and their phone app. I have a few requests but it's a wish list their team is working on. It's more expensive than the not all in one products available but I would spend the same amount of money on someone tracking those down. I love all inight one. One phone number to call if any issues arise.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Jennifer Earls

Game Changer

Reviewed 2016-04-13
Review Source: Capterra

The ZOZI system and team have changed the course of our EVENT! It's simple, easy to use from our end and our clients, it's affordable, and integrated in all the right ways. The team has been tremendous is getting us set up and ready to launch... and our sales have skyrocketed since being involved! I have two companies that use this service so far, and I'm sure many more of my clients will be turned on to ZOZI in the future. Thank you so much!

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Travis Parker

Smooth, and excellent support.

Used daily for less than 6 months
Reviewed 2016-10-17
Review Source: Capterra

I have tested 6 different booking/reservation/rental web-based software options, and Zozi's is the most intuitive and simple to use of them all. It doesn't have quite as many features just yet, but it's still pretty new and I'm excited to see what they come up with. But the true gem that makes Zozi different is their astonishingly friendly, helpful, kind, and patient customer service team. And to top it all off, Zozi is one of the least expensive options out there. I would recommend that anyone needing this sort of service should give Zozi a look first.Simple to use. Intuitively organized. Not bogged down by extraneous features.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Kristi Garcia

Terrible service

Reviewed 2016-05-02
Review Source: Capterra

TERRIBLE EXPERIENCE - DO NOT USE THIS COMPANY!!!! We use ZOZI for reservation booking for our business. The old system we used was bought out by ZOZI and we were forced into switching to them. In addition to them jacking up the price (from $40/month to $300/month), they also managed to screw up most of our reservations that they transferred over. On top of that it has been over a week using their services and they should have disbursed several thousand dollars to our account so far and we have gotten nothing. After sending several emails since last Friday, I finally called them on Monday afternoon and was told they wouldn't fund us until after the events actually took place and that was stated in my contract. You better bet I read that contract top to bottom and it DOES NOT state that. In fact, it states disbursements should be within 2 days. Now I am waiting for call back from someone, but it doesn't seem like it is going to happen anytime soon - they have my money AND my customer's money, why would they bother calling back?!

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Jill Dresser

Great booking software!

Used daily for 2+ years
Reviewed 2016-09-29
Review Source: Capterra

Great customer service. I get an immediate response whenever I need help or have a questions. Suggestions or needs are taken seriously and oftentimes implemented. Zozi keeps working to improve the software and make it more user friendly. I honestly have no complaints; very happy with them. I just wish their competitors would quit trying to get me to change!!!super easy to adjust / change activities: times, emails, calendar, cost etc. data collected from customers is saved and available for viewing (I ask customers how they heard about my company and, through the saved data, I can refer to this and see where my marketing is improving etc) it's super helpful during tax season!! the terms and conditions for my company can be added for checkout promotions are super easy to add / delete block out dates are easy to adjust as well the app is helpful for looking at upcoming tours they're super helpful and responsive- even if i'm frustrated and grouchy

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Heather Fall

Awesome Program

Used daily for less than 6 months
Reviewed 2017-01-30
Review Source: Capterra

This company is excellent for both the experience and the no experience of users. The support team is amazing beyond words and extremely helpful. The program offers so much and is customizable too many different applications. it is awesome that the software and back office applications of this program can be seen from anywhere the users are. The real-time data and check-in process are both efficient and user-friendly. The value for the program is beyond what is found in any other program anywhere and believe me I shopped around. Whether you are a new Campground with limited spaces, and establish Campground with lots of spaces or an established Campground who is just now becoming computerized this program is for you.User-friendly and available anywhere in the world 24/7 for back-office work

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Cecile Santini

I love using Zozi Advance!

Reviewed 2016-04-13
Review Source: Capterra

I have been using Zozi for my business's online purchase needs for over 2 years now. Zozi has the BEST customer service and is very easy to use and customize to fit my business needs. I love that I have the option to offset the cost to my customer and the amount they charge is very minimal. I have never had a complaint from a customer for having to pay the small processing fee. When I need to make changes, their site is very easy and user friendly. However, if I need more help I can call or email my customer service expert. I love that I don't have to call a general customer service number. I have a specific person assigned to my business and I just call or email them! They know my business and what I need and always get back to me within 24 hours.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Tim McNabb

Key to Our Success as an Escape Room

Used daily for 6-12 months
Reviewed 2017-04-19
Review Source: Capterra

After reviewing the cost, features and back-end components of a number of reservation systems I reached out to ZOZI for a demo. The staff were very friendly, very knowledgeable and the system had all of the features I needed, and a few I did not know I needed. For my business, I was not looking to own software, and I needed to rent the software from a company large enough that I could trust them with the business critical aspect of booking guests. My skill stack includes usability design. The usability features of ZOZI are strong. I still have some guests call to ask how something works, but I am able to talk them through. It is not an issue with the software, it is just that some people have a brain cramp. 95% of my reservations come through without intervention by staff. I liked ZOZ so much that when a client asked about a booking system for fundraising events, I recommended ZOZI immediately.It is relatively inexpensive with very strong usability features facing both the client and the administrators. Support is excellent and very responsive.

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals

Liz B

Love at first site, now I'm looking for another system

Used daily for less than 6 months
Reviewed 2017-01-07
Review Source: Capterra

I really do love Zozi's flexibility. I can add, hide, delete any activity offering. That means I am able to offer great customer service. Problems, we decided to offer a Groupon we started having voucher problems...The creation of the vouchers was fast and easy, although the "knowledge base" was inaccurate. Zoz system made the vouchers individually from a list with aplomb and I was a happy camper. Then I got a call from a customer saying their voucher indicated it was expired. I check my voucher list and panic, they all had an expired "book by" date. I fix it with the person (can't just change the date, must create a new voucher), then check all the dates so I can fix what I thought was my mistake, they are all now what I put in originally. This has happened with 3 different group batches, is intermittent, and at first, I really felt like Zozi thought I was making a mistake and it wasn't important enough to take seriously. My customers call upset about expired vouchers. My rep is a sweetheart, but if I have issues over the weekend or after hours and call tech support, I leave a message and hear back the next business day. The "today" button on the main user screen isn't working properly, a small thing, but all the repeat clicking adds up, and really I think is a sign of some deeper problem with the system. Yesterday I wanted to look up something in the knowledge base, the clickable links at the bottom of the screen were not working, I checked from two different PCs, even closing the tab and logging back in. Again, not a big deal, but I think a sign of some deeper issues. I didn't mind signing up for a year to get their best pricing, I really wanted the flexibility they offer. We absorb the convenience fee they charge per transaction (on top of the credit card rate/fees) because that's how we feel about customer service, but it takes a pretty good bite. Again, we thought it was a trade off for the better product. We also had a HUGE problem with what they call their embedded calendar... although that has now been fixed. Basically, as soon as activities started to go live for the day, the entire day would disappear and customers couldn't book... but only from mobile devices. In the office on PC, I have no idea, I wonder why I'm not getting calls, then I check my site on my phone. This was at least 2 weeks of lost business. It's just been one thing after another, I can't believe I'm the only business having trouble. All this is over the last two months.Flexibility

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ZOZI Advance

#1 Online Booking Software for Tours, Activities & Rentals