GetApp Customer Management Blog

  • Published 9 February 2017 by Suzie Blaszkiewicz
    Love it or hate it, Outlook is the email and calendar manager of choice for many businesses. If you love it, you probably want to spend more time tinkering around its subtle slate and appealing azure interface. If you hate it, you want to avoid doing anything but checking email in its ghastly grey and … Continue Reading
    Supercharge Your Business Email With a CRM for Outlook
  • Published 2 February 2017 by Vivek Khandelwel
    The OS war is long over. Both iOS and Android won. Though on the same battleground, the fight is now between web apps and native apps. Over a billion users across the globe use Chrome on their mobile device to discover and consume content. According to the Comscore report, across 50 leading mobile properties, mobile web … Continue Reading
    Cool Ways Web Push Notifications Can Help Your Business
  • Published 12 January 2017 by Karen McCandless
    According to recent research, only 15 percent of sales people are using social media to contact potential customers. This is despite the overwhelming case for social sales: 78 percent of salespeople outsell peers who don’t use social media, while more than half are likely to meet quota, according to LinkedIn. The benefits of social selling … Continue Reading
    10 Social Sales Tools to Help You Connect and Close Like a Pro
  • Published 11 November 2016 by Suzie Blaszkiewicz
    It’s a bit of a mystery as to why physical business cards still play such a prominent role in our highly digitized lives– there’s no avoiding a pocket full of cards after a successful conference, meeting, or networking event. The good news is that there’s a much easier way to digitally organize that stack of … Continue Reading
    Six Android Business Card Scanner Apps for Your CRM
  • Published 9 November 2016 by Suzie Blaszkiewicz
    Between customer experience and customer-centricity, new buzzwords are popping up daily in the world of customer service. The latest one making a splash is the customer engagement hub. What does it mean exactly? If customer engagement includes all of the interactions that you have with customers, then a customer engagement hub is the place where … Continue Reading
    How to Create a Customer Engagement Hub With Software Integrations
  • Published 28 October 2016 by Suzie Blaszkiewicz
    You’re at a work conference. You’re meeting people, shaking hands, and racking up your precious business card collection. You’re getting excited about the leads that you’ll be able to add to your pipeline. But first thing’s first– you’ll have to transfer those cumbersome business cards from their paper format into a digitized version, and then … Continue Reading
    The 6 Best iOS Business Card Scanner Apps
  • Published 21 October 2016 by Matt Mullarkey-Toner
    If you’re running a retail business, choosing the right point of sale (POS) software is a must. The right software solution can serve as your business’ digital cash register. But before you buy, you should know which features to shop for. That’s why we’ve compiled this handy checklist to help you discover how to choose point of sale software. Right-click … Continue Reading
    How to Choose Point of Sale Software: A Handy Checklist
  • Published 2 September 2016 by Lauren Maffeo
    When global brands like HubSpot, Forbes, and Quartz need to survey their users, many of them turn to Typeform. The popular survey software startup had half a million registered users as of last year. Those users cite Typeform’s ease of use, strong conversions, and user engagement as reasons why they love it. But does this … Continue Reading
    Typeform or Hype-Form? 7 Other Great Survey Software Options
  • Published 24 June 2016 by Marcus Ledbetter
    In its seventh annual “State of Inbound” report, HubSpot, the arguable leader in the marketing approach shift from outbound to “inbound marketing,” found that 84 percent of small businesses are predominantly using inbound marketing. These SMB marketers are focused on nurturing their prospects into customers, increasing the overall number of leads they generate, and improving … Continue Reading
    Double or Nothing: Does Your Agency Really Need Two CRMs?
  • Published 21 June 2016 by Sara Sugar
    Choosing a POS software app is not a task to be taken lightly. Whether you are switching POS systems or looking to make your first purchase, having robust and reliable software is an integral part of your business’ success. To make sure you’re checking all the boxes — before you make your decision — here … Continue Reading
    6 Things You Should Never Ignore When Choosing a POS App