GetApp Customer Management Blog

  • Published 2 September 2013 by Rakesh Sharma
    Scheduling an appointment seems like a relatively simple task. Done right, however, it can be a potent tool to increase your bottom line and drive efficiencies across internal processes. This week, we will review one such appointment scheduling software. In this Acuity Scheduling review, we will look at its interface, features, and see how it … Continue Reading
  • Published 12 August 2013 by Rakesh Sharma
    In our earlier review of the solution, we had taken a comprehensive look at BPMonline – a CRM and BPM solution. We analyzed its features, interface, and provided interesting details. This week, let’s revisit the solution to see what has changed. In this BPMonline review, we will focus on its redesigned interface and see how … Continue Reading
  • Published 1 August 2013 by Stephanie Miles
    Through the power of the cloud, Salesforce has been serving the needs of small, medium and large businesses. The CRM and sales application is able to take the security and big data needs of large enterprises and deliver those through a scalable and affordable monthly subscription model that works extremely well for small business owners. … Continue Reading
  • Published 20 June 2013 by Julia Rozwens
    We asked Anthony Smith, CEO and Founder of Insightly, a few questions about his company and view of the markets they serve. GetApp: Are you a Cloud or a Software-as-a-Service company? Insightly provides a service – we take care of the customer management needs for our clients including saving and storing vital company data like emails and contact … Continue Reading
  • Published 15 May 2013 by Stephanie Miles
    When it comes to data collection, paper is passé. To conduct surveys, collect customer feedback, and perform internal audits, smart executives are putting down their clipboards and pens, and picking up their mobile devices. Datafield is an application that capitalizes on this trend, providing businesses and other types of organizations with a streamlined method for data … Continue Reading
  • Published 6 May 2013 by Rakesh Sharma
    There are two problems with most customer relationship management solutions (CRM) in the market. The first one is that they are too expensive for small businesses. The second one is that they are difficult to customize. For example, it is difficult to customize a solution that has pre-defined features and processes. In this Converge CRM review we … Continue Reading
  • Published 29 April 2013 by Stephanie Miles
    Two in three Americans said they would spend more with a business that provided “excellent customer service,” according to a 2012 survey by American Express. Agendize is an all-in-one platform that provides businesses with the tools they need to offer exceptional customer service. By adding online scheduling, click-to-call buttons, and live chat windows to their … Continue Reading
    Agendize Review – Improve Customer Communication
  • Published 17 April 2013 by Stephanie Watson
    Marketing Optimizer (formerly AIMcrm) offers unique and powerful software and apps for customer relationship management (CRM). The software goes above and beyond the CRM you will find elsewhere, offering excellent tools, Internet marketing advice, automation software, up-to-date technology and the ability to capture and track customer relationship information with ease. As a freelancer who uses … Continue Reading
  • Published 6 March 2013 by Rakesh Sharma
    There is a revolution happening the payment industry. From card readers to mobile point-of-sale (POS) systems, the industry has become cheaper and more accessible for small businesses. This week, we will do a full ZingCheckout review. A  solution that helps users in their bid to democratize the small business industry. The Logic Behind Zing Checkout … Continue Reading
    ZingCheckout Review – Disrupting the Payments Industry With Affordable Solutions
  • Published 17 January 2013 by Christophe Primault
    We were keen to know at GetApp which  apps are very useful for your business in terms of increasing productivity, cost cutting, obtaining more clients, creating a happier team and so on. Therefore, we have asked the folks on Quora, what they believe are going to be the people´s top cloud business apps for 2013. We … Continue Reading