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Talkdesk   

430
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk

PhoneBurner   

106
Power dialer & outbound call center software
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
Power dialer & outbound call center software
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner

UJET   

47
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

CloudTalk   

12
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk

Balto   

2
Call center phone coaching for sales & customer service reps
Balto understands phone conversations and automatically tells reps what to say, live on each call. Read more about Balto
Call center phone coaching for sales & customer service reps
Balto understands phone conversations and automatically tells reps what to say, live on each call. Read more about Balto

Dialpad   

270
Cloud communication platform for enterprises
Dialpad is a modern cloud communications system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. Read more about Dialpad
Cloud communication platform for enterprises
Dialpad is a modern cloud communications system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. Read more about Dialpad

VICIdial   

218
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial

Gong.io   

125
Conversation intelligence technology for sales teams
Gong is a conversation intelligence platform for business-to-business sales teams that records, transcribes and analyzes all sales calls to increase the effectiveness of sales conversions and win more deals. Sales team members can work together to produce winning sales tactics. Read more about Gong.io
Conversation intelligence technology for sales teams
Gong is a conversation intelligence platform for business-to-business sales teams that records, transcribes and analyzes all sales calls to increase the effectiveness of sales conversions and win more deals. Sales team members can work together to produce winning sales tactics. Read more about Gong.io

Bitrix24   

349
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24

Branch Messenger  

629
Employee self-service platform for hourly workers
Branch helps enterprises attract and retain the top hourly workers, by giving them schedule predictability, shift flexibility, and the ability to impact earnings. Read more about Branch Messenger
Employee self-service platform for hourly workers
Branch helps enterprises attract and retain the top hourly workers, by giving them schedule predictability, shift flexibility, and the ability to impact earnings. Read more about Branch Messenger

Twilio Flex  

170
Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex
Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex

Aircall  

130
Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall

8x8 Virtual Office  

184
Hosted Business VoIP Phone Service
8x8 helps you serve your customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP phone service to hosted contact centers to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Read more about 8x8 Virtual Office Ranked #1. Experienced. Reliable. Proven. Why Should You Do Business with 8x8? In business, it pays to have connections you can rely on. As a leading provider of VoIP phone services for business, we’ve been on a mission to develop powerful, easy-to-use communications products and services that are not only outrageously affordable, they just plain work better. From sales to support, implementation to operation, we’re with you every step of the way. See why over 40,000 businesses have chosen 8x8 as their connection for better business communications.
Hosted Business VoIP Phone Service
8x8 helps you serve your customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP phone service to hosted contact centers to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Read more about 8x8 Virtual Office Ranked #1. Experienced. Reliable. Proven. Why Should You Do Business with 8x8? In business, it pays to have connections you can rely on. As a leading provider of VoIP phone services for business, we’ve been on a mission to develop powerful, easy-to-use communications products and services that are not only outrageously affordable, they just plain work better. From sales to support, implementation to operation, we’re with you every step of the way. See why over 40,000 businesses have chosen 8x8 as their connection for better business communications.

NewVoiceMedia  

57
Call Center & Inside Sales for Salesforce
The Leading Cloud Contact Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams. Read more about NewVoiceMedia
Call Center & Inside Sales for Salesforce
The Leading Cloud Contact Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams. Read more about NewVoiceMedia

Sharpen  

46
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen

Toky  

49
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky

uContact  

21
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact

SalesExec  

17
Lead Management for Call Centers and Sales Teams
Close more leads in less time by following up with leads quickly and efficiently. SalesExec is lead management software built specifically for sales teams and c. Read more about SalesExec
Lead Management for Call Centers and Sales Teams
Close more leads in less time by following up with leads quickly and efficiently. SalesExec is lead management software built specifically for sales teams and c. Read more about SalesExec

CallHippo  

45
Virtual phone system for sales, marketing & support teams
CallHippo is a cloud-based VoIP system that helps small business and startups make business calls and monitor calling progress using a virtual phone system. Read more about CallHippo
Virtual phone system for sales, marketing & support teams
CallHippo is a cloud-based VoIP system that helps small business and startups make business calls and monitor calling progress using a virtual phone system. Read more about CallHippo

InfoServ  

11
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ

OXON  

11
Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON
Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON

SmartSupport  

12
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Read more about SmartSupport Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Read more about SmartSupport Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

RingOver  

6
100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver
100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver

PlayVox  

3
Quality assurance software for customer service agents
PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media. Read more about PlayVox
Quality assurance software for customer service agents
PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media. Read more about PlayVox

MiContact Center  

7
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
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