Contact Center Software with Assignment Management

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10 apps

Salesforce Service Cloud   

440
Customer Service & Field Service Management Solutions
Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce. Read more about Salesforce Service Cloud
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Zendesk   

2,371
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Aircall   

155
Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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LiveAgent   

913
Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
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Zoho Desk  

1,607
Cloud-based help desk platform
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
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ProcedureFlow  

25
Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables contact centers to create simple visual maps to support customer service operations. Read more about ProcedureFlow
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Cloud-based knowledge management software
ProcedureFlow is a cloud-based knowledge management software which enables contact centers to create simple visual maps to support customer service operations. Read more about ProcedureFlow
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OXON  

14
Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON
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Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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EducationFolder  

5
Cloud-based contact center performance management suite
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more. Read more about EducationFolder
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Cloud-based contact center performance management suite
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more. Read more about EducationFolder
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Zent.io  

1
Cloud omnichannel contact center software
Zent.io is an omnichannel software for customer service teams including chat, mail, voice, Facebook, Twitter & fully customizable customer portal. Read more about Zent.io
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Cloud omnichannel contact center software
Zent.io is an omnichannel software for customer service teams including chat, mail, voice, Facebook, Twitter & fully customizable customer portal. Read more about Zent.io
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