Contact Center Software with Automatic Lead Distribution

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28 apps

Genesys Cloud   

99
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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NICE inContact   

328
Cloud Contact Center Software
Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences… Read more about NICE inContact
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Cloud Contact Center Software
Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences… Read more about NICE inContact
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Talkdesk   

576
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
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The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
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Nextiva   

235
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
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ChaseData   

133
Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData
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Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData
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Convoso   

14
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
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Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
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XenCALL   

16
Predictive dialer and CRM for call centers.
Xencall is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team. Read more about XenCALL
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Predictive dialer and CRM for call centers.
Xencall is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team. Read more about XenCALL
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CloudTalk   

133
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
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Dixa   

17
The Customer Friendship Platform
Dixa offers one-stop contact center software that supports telephony, email, live chat and messaging apps and runs in your browser. Built to improve the agent and customer experience - smart routing, a built-on CRM, integrations and more helps brands deliver omnichannel customer experiences. Read more about Dixa
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The Customer Friendship Platform
Dixa offers one-stop contact center software that supports telephony, email, live chat and messaging apps and runs in your browser. Built to improve the agent and customer experience - smart routing, a built-on CRM, integrations and more helps brands deliver omnichannel customer experiences. Read more about Dixa
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User.com   

20
The engine of growth. An all in one solution for user data.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
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The engine of growth. An all in one solution for user data.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
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VICIdial   

244
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
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Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
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Myphoner   

84
Lead management for cold callers
Myphoner is a cloud based lead management, lead nurturing and lead tracking solution for freelancers and teams doing B2B cold calling. Read more about Myphoner
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Lead management for cold callers
Myphoner is a cloud based lead management, lead nurturing and lead tracking solution for freelancers and teams doing B2B cold calling. Read more about Myphoner
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Aircall   

155
Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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LiveAgent   

913
Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
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PhoneBurner   

128
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
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Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
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Ameyo  

25
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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Zoho Desk  

1,607
Cloud-based help desk platform
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
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Five9  

376
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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ShoreTel  

210
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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CallTools  

78
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
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Bright Pattern  

85
Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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3CLogic  

48
Cloud Call Center Solutions
3CLogic is a complete cloud contact center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers. Read more about 3CLogic
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Cloud Call Center Solutions
3CLogic is a complete cloud contact center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers. Read more about 3CLogic
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Vocalcom  

15
Omnichannel Cloud Contact Center Solutions
Vocalcom's award-winning contact center platform enables businesses to drive a more effective sales team and create effortless omnichannel customer experiences. Read more about Vocalcom
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Omnichannel Cloud Contact Center Solutions
Vocalcom's award-winning contact center platform enables businesses to drive a more effective sales team and create effortless omnichannel customer experiences. Read more about Vocalcom
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SalesExec  

18
Lead Management for Call Centers and Sales Teams
Close more leads in less time by following up with leads quickly and efficiently. SalesExec is lead management software built specifically for sales teams and c. Read more about SalesExec
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Lead Management for Call Centers and Sales Teams
Close more leads in less time by following up with leads quickly and efficiently. SalesExec is lead management software built specifically for sales teams and c. Read more about SalesExec
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Call Center Application  

14
Predictive dialer & call automation for call centers
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application
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Predictive dialer & call automation for call centers
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application
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